The travel agency is very welcoming the staff greet you on entry. What is most important is that they are knowledgeable and tailor their information to what we need, which they did. They gave us a ch... See more
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See what reviewers are saying
The staff were all so friendly. The reception we received on arrival was so warm. Booking process was painless and the representative was so helpful.
The high street shop was very useful, as we know Bangor very well, so could plan the visit easily. Agent was very helpful in providing us with options around our requirements Everything was expl... See more
Company replied
Super knowledgeable staff...Efa was brilliant and found our chosen hotel immediately, nothing was too much trouble for her ...this young lady will definitely go far...thank you so much to all of the s... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
252 High Street, LL57 1PA, Bangor, United Kingdom
- 01248522021
5.0
Excellent
784 reviews
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Reply from Hays Travel - Bangor
thank you so much for the review, thanks Leah
Such a lovely travel agents
Such a lovely travel agents, Leah is so helpful, and friendly nothing to much trouble. Highly recommend
January 25, 2026
Reply from Hays Travel - Bangor
Thank you very much for my 5 star review. Kind regards, Leah
Reply from Hays Travel - Bangor
Thank you very much for my 5 star review. Regards Steph
I always book with Hays
I always book with Hays, i find the girls helpful and friendly
January 31, 2026
Reply from Hays Travel - Bangor
Diolch Delyth :) Thank you for booking with me today. Sarah
Great service hence why I keep coming…
Great service hence why I keep coming back and got this flight alot cheaper this time
January 29, 2026
Reply from Hays Travel - Bangor
Thanks for the review, always a pleasure
Reply from Hays Travel - Bangor
Always a pleasure to book your holidays Nic :) Diolch, Sarah
Would highly recommend
Brilliant service
Leah booked for us and she was so helpful.
Would highly recommend
Thank you
January 24, 2026
Reply from Hays Travel - Bangor
Thank you for the lovely review it was a pleasure to book your Holiday. Leah
Reply from Hays Travel - Bangor
Thanks So much for my review its very much appreciated, thanks Stephanie
Katie the young girl that helped me…
Katie the young girl that helped me book my holiday was very experienced nothing was to much trouble and for that i shall be returning to use the service again
January 21, 2026
Reply from Hays Travel - Bangor
thank you so much regards, Katie
Excellent friendly service as usual…
Excellent friendly service as usual from the staff at the Bangor, Gwynedd branch.
January 13, 2026
Reply from Hays Travel - Bangor
Thank you very much for the lovely review
Always friendly
Always friendly, and happy to listen and offer advice, and recommend hotels
January 19, 2026
Reply from Hays Travel - Bangor
Thank you for the 5* review
The lady serving us took the time and…
The lady serving us took the time and effort to find the right holiday for us as we went in not sure what we wanted looking at 3 different countrys
January 18, 2026
Reply from Hays Travel - Bangor
Thank you for the 5* review
Reply from Hays Travel - Bangor
Thank you for the 5* review
Reply from Hays Travel - Bangor
Thanks for the review, Regards Katie
Great service
I was seen to straight away as the shop wasn't busy. Sarah went through some options with me and helped with my questions about the hotel. She also managed to find a discount which I hadn't seen online. Very pleased with the service and would recommend. Great idea with the currency card too.
January 17, 2026
Reply from Hays Travel - Bangor
Thank you so much for the very kind review, its appreciated, regards Sarah
We went into our store looking for a…
We went into our store looking for a holiday. Sarah found us one which we like the look of it . We decided to take it and was very pleased with the resort and hotel.
January 15, 2026
Reply from Hays Travel - Bangor
Hi, thank you very much for such a great review. I am pleased to hear that you were happy with everything. Thank you Sarah
Anew customers someone who has not used a trav
As someone who has not used a travel agency for some40 yrs,I found the experience painless and very constructive.Given a holiday that fitted my broad brush requests.
January 11, 2026
Reply from Hays Travel - Bangor
Thank you so much for the feedback, its much appreciated, Thanks Stephanie
Once again a very good experience
Once again a very good experience, I was directed to a company that saved me money, many thanks
January 9, 2026
Reply from Hays Travel - Bangor
Thank you so much for the review, always a pleasure, Thanks Stephanie
Sarah pope .
Sarah pope .
She's fantastic and knows your stuff .
Been booking with her for years .
Sarah knows exactly what I like .
Makes the whole experience easy and explains everything.
Nothing is to much trouble.
January 8, 2026
Reply from Hays Travel - Bangor
Wow thanks so much for the great review, it was my pleasure, regards Sarah
Reply from Hays Travel - Bangor
thanks for the kind review, sarah
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