As per my last review we found Robyn so warm and welcoming, that we booked another holiday 20 minutes later . Her kowlege of travel and what each person needs individually is commendable. Her custo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We went into Hays Travel in Bangor Bloomfield Centre & we were looking for a 1 week cheap holiday in Spain or Portugal nor knowing where to go & the rep quickly picked a 1 week holiday in Palma Nova i... See more
Company replied
I recently booked another holiday through Hays Travel Bloomfield's, Bangor, and once again received excellent service. Georgia was incredibly helpful and patient as I explored a number of differen... See more
Company replied
Clare (Bloomfields Bangor) was absolutely fantastic. So helpful. Very friendly. We honestly couldn’t have received better service. Great advice about the area-very knowledgeable. Made booking our holi... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33 Bloomfield Shopping Centre, BT19 7HB, Bangor, United Kingdom
- 02891897585
4.9
Excellent
971 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
It’s so easy to ask any question and…
It’s so easy to ask any question and get an answer and even easier to book
August 8, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to leave such kind comments
Reply from Hays Travel - Bangor Bloomfield Centre
Thank your for your kind feedback :)
NBrilliant Staffew member of staff talked me through…
New member of staff talked me through my booking. Very well mannered and polite.will definately recommend.
July 31, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback!
The Hebrides & Isle of Man discovery cruise
The lady I booked with was very informative about the cruise i chose and helpful with the process.
August 5, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
I recently booked another holiday…
I recently booked another holiday through Hays Travel Bloomfield's, Bangor, and once again received excellent service. Georgia was incredibly helpful and patient as I explored a number of different options before deciding on the perfect holiday for us, a cruise around the Greek Islands in October 2026.
She was always quick to respond to my emails, answering any questions I had and keeping me informed throughout the booking process. Nothing was too much trouble, and her knowledge, professionalism, and friendly approach made everything easy and stress-free.
I have used Hays Travel Bloomfield's on several occasions, including booking our trip to Las Vegas, and the level of service has always been outstanding. I couldn't fault the team and would highly recommend them to anyone looking for reliable, professional, and personalised travel advice. Thank you, Georgia, for all your help. ⭐⭐⭐⭐⭐
August 6, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for the lovely feedback, it is amazing to know that we were able to make your booking process easy and stress free! We hope you enjoy the cruise!
Georgia was very helpful
Georgia was very helpful, and got us the holiday that we wanted.
August 6, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
The staff member that dealt with us was…
The staff member that dealt with us was very knowledgeable and had a lovely personality.
August 5, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to leave such lovely comments
Excellent efficiency friendly patient…
Excellent efficiency friendly patient so helpful
July 29, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your wonderful 5-star review!
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to leave such a lovely review! We are so pleased to hear you received great service.
Very straightforward process and…
Very straightforward process and excellent service from Claire 👏🏻👏🏻👏🏻
August 4, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your wonderful feedback! We are so pleased to hear that the process was straightforward and that you received excellent service!
Holiday Booking
Claire was very good at getting us a holiday within our budget and explained our different destinations, accommodation etc .
August 3, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback!
Pleasant and belpful staff.
August 1, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback it is great to see our staff provided such a positive experience :)
First class service from Georgia
First class service from Georgia. First cruise booked.
August 2, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback! It is amazing to see Georgia was helpful at finding you your first cruise we really hope you enjoy it!!
City Break
Zara was extremely helpful and able to sort out a city break and printed all the paperwork and even checked us in. excellent service
July 30, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your wonderful review!
Excellent 1st class service from…
Excellent 1st class service from professional staff as always...
July 28, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
thanks for your lovely comments, hope to see you instore again soon
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback!
We really appreciate your kind praise.
Wouldn't book a holiday anywhere else
Wouldn't book a holiday anywhere else. Zara looked after us so professional and knowledgeable.. would highly recommend hays Bloomfield..
July 25, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for sharing your kind feedback about Zara's service. We are delighted to see your experience in store was worthy of 5 stars :)
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind feedback :)
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback regarding the service you received in store!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.