As always helpful pleasant staff who always get us sorted out with the holiday we want. No matter whether we get an employee who knows us or not we still get a first class service.
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See what reviewers are saying
Would like to thank Julie-Anne for her friendly and professional approach to helping us book our first holiday to lindos. Hadn’t used Hays travel before and found the process very easy.
Company replied
As per my last review we found Robyn so warm and welcoming, that we booked another holiday 20 minutes later . Her kowlege of travel and what each person needs individually is commendable. Her custo... See more
Company replied
Once again to talk about holiday 2027, Julietanne showed time and patience, very informative as to what we were looking for, needless to say we booked once again. Always a pleasure to talk with, reme... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33 Bloomfield Shopping Centre, BT19 7HB, Bangor, United Kingdom
- 02891897585
4.9
Excellent
992 reviews
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Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
The girl let me in early which I so…
The girl let me in early which I so appreciated as I had a busy day
Ive been to 3 different branches and everyone has always been so lovely & helpful which keeps me coming back to the business
Always professional & happy to help
June 3, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank your for your lovely feedback!
We are delighted to see the staff in Bangor Bloomfield went above & beyond to ensure you got what you needed. Thank you for booking with us!
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely comments
What a lovely lady she was like a fairy god mother turning dreams into reality.
Linda was very informative ,supportive and helpful she took time to make sure I had all the information required to make an informed ,happy choice , I feel it also helps to be able to pay with no interest over 12 months ,however pricing is still a stretch for NI customers ,we are disadvantaged compared to mainland uk.
June 1, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for leaving your feedback! We are delighted you had such a pleasant experience in store with Linda :)
I was very happy with the service…
I was very happy with the service provided.. The travel agent was very helpful and got us a good deal holiday with the dates we wanted to go away.
May 31, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for to your lovely feedback
Zara was extremely helpful and…
Zara was extremely helpful and attentive. She was prompt in her response to any queries we had particularly as we needed to change travel dates from the original advert.
May 28, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Hi Nick,
Thank you so much for leaving your valued feedback it is great to see the professional & efficient service that was provided by Velizara, she will be delighted to see this feedback!
Great service from hays bloomfields Bangor store
Robyn was very quick at coming back to me regarding my enquiry -giving me all the info I needed and much more. The booking went very smoothly and I received everything through very quickly with a very detailed step by step guide of what we do next
May 27, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback regarding the service received from Robyn in store! We are so pleased to see you thought the service was so professional & efficient!
The travel advisor was pleasant and…
The travel advisor was pleasant and helpful looking through different flight and price options for me
May 17, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your Fantastic feedback after your positive experience whilst in the Bangor Bloomfield store. It is great to see the service you received was so friendly & helpful, we love seeing reviews like this!
All my questions were answered
All my questions were answered and Zara got back to me with additional information when she said she would. Good customer service.
May 23, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to share your lovely feedback after your positive experience with Velizara. It is great to see you found her customer service to be at a very high level, she will be pleased to read this!
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Alex, It is great to see that Claire was able to get you exactly the holiday you wanted at a Great price!!
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Leeanne in Bangor Bloomfield is…
Leeanne in Bangor Bloomfield is fabulous. Very patient with our holiday bookings and requests. Nothing seems to be a bother to her. And the rest of the staff are very friendly and approachable.
Would not go anywhere else other than hays Bangor Bloomfield.
May 5, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Went in with a query about a hoilday l…
Went in with a query about a hoilday l had seen online, left 15 minutes later fully booked,very pleased thanks to Clare.
May 3, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind feedback
Very straight forward booking of a…
Very straight forward booking of a flight, with all my questions answered, in a very pleasant manner. So much easier than the DIY on-line version!! Like the good old days...
May 3, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind feedback
Quick and easy to book.
May 1, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind feedback
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Allan,
Thank you for your lovely feedback we are delighted to hear you will only be booking your holidays with us from now on due to the fantastic service you received!
First class service.
Claire was so helpful and very knowledgeable. I had never been to a travel agent before nor been a solo traveller so I really appreciated her patience and advice. I am sure my trip will be very successful and enjoyable. Thank you Claire
April 21, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Roberta!
Thank you so much for your kind words about Claire's service! She will be so pleased to see she created such a good impression & was able to get you a fabulous holiday! We look forward to seeing you again in the near future!
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely comments regarding the staff & their service, the team really appreciate it!
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