As always helpful pleasant staff who always get us sorted out with the holiday we want. No matter whether we get an employee who knows us or not we still get a first class service.
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See what reviewers are saying
Would like to thank Julie-Anne for her friendly and professional approach to helping us book our first holiday to lindos. Hadn’t used Hays travel before and found the process very easy.
Company replied
As per my last review we found Robyn so warm and welcoming, that we booked another holiday 20 minutes later . Her kowlege of travel and what each person needs individually is commendable. Her custo... See more
Company replied
Once again to talk about holiday 2027, Julietanne showed time and patience, very informative as to what we were looking for, needless to say we booked once again. Always a pleasure to talk with, reme... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33 Bloomfield Shopping Centre, BT19 7HB, Bangor, United Kingdom
- 02891897585
4.9
Excellent
992 reviews
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Lovely friendly staff
Lovely friendly staff. Talked us through what we were looking for and looked at a few options
April 17, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
It is great to see you felt the service you received was worthy of 5 stars & you found Leanne to be so helpful. It is great to see you go your holiday booked!
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to share your kind words regarding the service Velizara provided you with. She will be so pleased to read this review!
Linda was very professional and made…
Linda was very professional and made the decision to travel very easy.
Helped us with the choice of location and accommodation.
April 16, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for telling us all about your experience in store with Linda! It is great to see you found her service to be excellent!
Provided what we wanted at the price we…
Provided what we wanted at the price we wanted and when we wanted it.
Excellent 👌
April 15, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your glowing review about the service Julie-Anne's service we are so pleased you got exactly what you were looking for!
Hays Travel made booking/going on holiday so much easier
I went to Hays in Bloomfield. Meet a lovely girl named Leanne. Told her all of my needs due to travelling with my mother who has a disability. She dealt with it all. Making it so much easier for me to feel content about our journey. I can now relax and know that everything is taking care of.
April 13, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Glad we got you booked for your holiday
The friendly approach of all the staff…
The friendly approach of all the staff especially Zara .what was not so good was the window price was out of date and it was £600 more than we expected.
April 12, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Very sorry Barbara, prices do get checked each morning but we do work on a live booking system
Zara was so helpful and friendly
Zara was so helpful and friendly, a pleasure to deal with.
April 2, 2026
Great service
Great service, Very helpful and quick at dealing with my questions and issues
March 30, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback!
Got our Thailand holiday cancelled last…
Got our Thailand holiday cancelled last week. I got in touch with Julie Ann, what a worker! She listened to all my requests for a new holiday, and by the end of the day we were re booked on another dream holiday! No stress or fuss involved. I couldn’t have wished for a better service from Julie Ann! Thank you!!
March 27, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
So happy i got you sorted on another holiday
The advisor was extremely helpful and…
The advisor was extremely helpful and efficient. We were able to book a cruise that suited all our requirements. She was very professional and her knowledge very good. She was patient and showed us relevant pictures.
April 3, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind feedback
Holiday
Friendly approach, good explanation of booking process and very straightforward. Takes the hassle out of booking
March 31, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to provide your feedback we really appreciate it. It is Fab to see that your experience was friendly & efficient! Thank you for booking with Hays Bangor Bloomfield.
Book with Hays regularly always great…
Book with Hays regularly always great service from friendly helpful staff 😁
March 31, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback regarding our service in store. We are delighted to see you are a regular customer & we look forward to booking your future holidays!
Julie Anne was very informative and made enquiring and booking the holiday very easy
Julie Anne was very informative and made
March 29, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya David,
Thank you so much for your lovely feedback!
I am delighted to see you had such a positive experience whilst in the Bangor Bloomfield Branch. Julie Anne will be so pleased to see you felt so highly of her service!
Linda was very helpful and went through…
Linda was very helpful and went through lots of hotels until we got the right one
March 26, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback! :)
Claire, Bangor office
Claire, in the Bangor office was super efficient and got an accommodation request I had sorted in no time at all.
March 12, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Friendly staff with excellent knowledge…
Friendly staff with excellent knowledge and communication skills
March 19, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Lynda was so helpful and made it such…
Lynda was so helpful and made it such an easy experience.
March 17, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comment
Great help from Leanne
Great help from Leanne, knowledgeable, helpful and professional
March 13, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Thomas! Thanks for booking another holiday with us in Hays Bangor Bloomfield!
We are so pleased your found the service very positive!
Always go above and beyond 😀
Claire made our experience so easy all the staff always friendly and helpful always book there as an older person she took the time to get us sorted couldn’t be happier 😀
March 13, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Jackie!
Thank you for taking the time to share your kind feedback! We are so pleased your experience was so positive yet again! We look forward to seeing you again!
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