As always helpful pleasant staff who always get us sorted out with the holiday we want. No matter whether we get an employee who knows us or not we still get a first class service.
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See what reviewers are saying
Would like to thank Julie-Anne for her friendly and professional approach to helping us book our first holiday to lindos. Hadn’t used Hays travel before and found the process very easy.
Company replied
As per my last review we found Robyn so warm and welcoming, that we booked another holiday 20 minutes later . Her kowlege of travel and what each person needs individually is commendable. Her custo... See more
Company replied
Once again to talk about holiday 2027, Julietanne showed time and patience, very informative as to what we were looking for, needless to say we booked once again. Always a pleasure to talk with, reme... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33 Bloomfield Shopping Centre, BT19 7HB, Bangor, United Kingdom
- 02891897585
4.9
Excellent
992 reviews
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Hays Travel Bangor Bloomfield Centre!
We went into Hays Travel in Bangor Bloomfield Centre & we were looking for a 1 week cheap holiday in Spain or Portugal nor knowing where to go & the rep quickly picked a 1 week holiday in Palma Nova in a nice hotel at a great price which we were happy with. Great professional service. Thoroughly recommend this branch & Hays Travel!
March 12, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya John!
Thank you so much for your lovely feedback, we are delighted to see you got such a positive & efficient service provided by Claire!
Speedy and simple process to book our…
Speedy and simple process to book our holiday & set up a direct debit.
March 4, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Great service always x
February 26, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for you kind comments
First experience with Hays Travel
Claire, a member of your staff was both pleasant and very helpful. Everything was explained simply and efficiently and she made it sound so easy we were delighted. Within half an hour we had chosen our date, destination and Hotel and are happily looking forward to our break.
March 2, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to leave such kind comments
We had a grt experience at Broomfield…
We had a grt experience at Broomfield hays travel Linda was really friendly and very helpful really nice experience with helpful staff
March 1, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to leave such lovely comments
Booking confirmation took time to come…
Booking confirmation took time to come through. Trying to pay balance not intuitive
February 15, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
I'm disappointed to read your comments, as discussed on the phone if you have any other problems with the payment link, just get in contact
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for leaving your kind feedback :)
Reply from Hays Travel - Bangor Bloomfield Centre
We really appreciated the lovely feedback you have shared today! It is great to see such positive thoughts regarding the service you received! We look forward to booking your future holidays!
Clare was very helpful and informative as…
Clare was very helpful and informative as always lovely to talk to highly recommended
February 17, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for taking the time to leave your valued feedback we are delighted to see you received such a high level of service again!
The young girl was very helpful and…
The young girl was very helpful and professional
She was very knowledgeable about the pl ace and
Hotel we were going to
February 14, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback! :)
Helpful staff and no pressure selling.
Staff so helpful and no pressure selling. Provided a range of locations to holiday at and very knowledgeable about hotels and resorts.
February 17, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
We always have a great experience at…
We always have a great experience at the Bloomfield store in Bangor Co Down. Claire was so helpful as soon as we arrived, we told her our plans and she got us sorted right away. She was very professional, friendly and knowledgeable giving us options before we chose our hotel. Looking forward to our trip and will be back to book again with Claire for another trip soon Thanks again
Marie
February 15, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for taking the time to share your 5* feedback with us! We are delighted to see Claire took such good care of you & was able to get you exactly what you wanted! Have a Fab time away & see you soon :)
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for taking the time to leave your lovely review regarding Linda's helpful & friendly service!
Got what we wanted hassle free
Got what we wanted hassle free! All very straightforward, efficient and friendly.
February 6, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to leave such lovely comments
We always book our holidays through…
We always book our holidays through the same Hays travel shop. Staff our so helpful and friendly. It means we can go on our holiday with confidence.
January 30, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Robyn
Robyn, our representative, was extremely helpful in suggesting destinations and accommodation to meet our needs. The process was carried out in a very friendly and efficient manner.
February 4, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback! :)
Knowledgeable
Friendly, knowledgeable staff. Listened to our requirements and suggested realistic options.
February 4, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Glad we got all your holiday needs sorted
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback we are delighted to see how highly of the service provided by our team!
We found Claire Davidson at Belfast…
We found Claire Davidson at Belfast holiday show very helpful.Also Robyn helpful and courteous. Quick reply to query. Thank you much appreciated.
January 25, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Denise! Thank you so much for your lovely feedback regarding the service you received from Robyn & Claire. We are delighted to see you had such a positive experience. We hope this will encourage you will book your future holidays with Bangor Bloomfield Hays!
I bought an annual European travel…
I bought an annual European travel insurance policy but was told that I had to make medical declarations online or over the phone. When I did this the cost of the policy was going to double so I cancelled the original policy. When I bought a policy in 2024 I answered all the medical questions with the travel advisor and was given the quotation prior to purchase.
January 22, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Hi Karen,
Thank you for taking the time to provide your feedback we are sorry to see you were disappointed with the additional costs incurred due to medical issues, our insurance supplier is not with Hays & we hope that this review is solely reflective of the Insurance charges & not the Service standard provided by Hays Travel Bangor.
To ensure our customers are fully protected all medical conditions etc need to be declare to the insurance provider. We understand some medical conditions can be a little pricey but due to our fantastic 14 day cooling off period, customers are able to cancel free of charge if they are unhappy with the medical cost. I can see you availed of this offer and hopefully this has helped.
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