As always helpful pleasant staff who always get us sorted out with the holiday we want. No matter whether we get an employee who knows us or not we still get a first class service.
Company replied
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See what reviewers are saying
Would like to thank Julie-Anne for her friendly and professional approach to helping us book our first holiday to lindos. Hadn’t used Hays travel before and found the process very easy.
Company replied
As per my last review we found Robyn so warm and welcoming, that we booked another holiday 20 minutes later . Her kowlege of travel and what each person needs individually is commendable. Her custo... See more
Company replied
Once again to talk about holiday 2027, Julietanne showed time and patience, very informative as to what we were looking for, needless to say we booked once again. Always a pleasure to talk with, reme... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33 Bloomfield Shopping Centre, BT19 7HB, Bangor, United Kingdom
- 02891897585
4.9
Excellent
992 reviews
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Excellent service
December 3, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Linda listened to what we wanted, and made us feel very welcome. Got us a great holiday at a great price.
Linda listened to what we wanted, and found us a great place to go. Very professional and pleasant.
December 9, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Stephen! Thank you so much for your amazing feedback we are so pleased to see the service you received was worthy of 5 stars! Thanks for Booking :)
Really helpful staff
Really helpful staff. Talked me through my online payment(I'm rubbish at tech stuff!). Cheerful and polite. Thanks!
December 6, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback! :)
Great customer service
Our travel consultant was very helpful, enabling us to book the holiday we wanted. She was able to answer a number of queries we had to our satisfaction. I was very impressed with the experience of booking with Hays Travel and will do so again.
December 1, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback! We are delighted you had a pleasant experience in store :)
The girl was friendly and new what it i…
The girl was friendly and new what it i was looking for
December 2, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback we are so pleased to see you had such a great experience whilst in store!
Friendly and efficient staff.
November 26, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Claire was fantastic
Claire was fantastic; she provided me with a comprehensive list of holiday options for sun destinations. When I chose Rhodes, I asked for an alternative hotel and Claire found one that met my requirements. All in all, it was a very positive experience and I highly recommend Hays Travel. Off to Rhodes in October 2026, all thanks to Claire.
November 19, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Louise! Thank you so much for your lovely feedback we are delighted to see that Claire's service was excellent from start to finish!
Efficient booking well managed
Efficient booking well managed. Very mannerly customer service. A+
November 21, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for taking the time to leave such lovely comments
Linda did a great job and very helpful and great attitude…
Linda did a great job and very helpful especially I’m deaf. I do much appreciate it.
November 19, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback regarding Linda's helpful service! She will be delighted to see you felt her service was worthy of 5 stars!
Robyn who helped us with the booking
Robyn who helped us with the booking listened and understood our Family requirements. She was thorough, and prompt in her responses and was amicable and professional.
It was a delightful experience and hope my first cruise will be as memorable.
November 18, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your very kind feedback! It was lovely meeting you! - Robyn :)
Staff r very friendly & helpful, always treated with a smile
Staff r very friendly & helpful
November 17, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Kelly! Thank you for your lovely feedback we are delighted to see you received such a friendly & Helpful service!
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind feedback :)
Very helpful & knowledgeable assistant
November 10, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Hiya Thomas! Thank you so much for your lovely feedback Claire will be delighted to see you felt so highly about her service! Enjoy your Holiday!
Clare was very pleasant to deal with…
Clare was very pleasant to deal with and made the whole booking experience nice and quick and stress free.
November 2, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Hi Zara! Thank you so much for your lovely feedback we are delighted to see you felt the service was worthy of 5 Stars!
Hays Travel
Hays Travel , Bloomfield, Bangor
Julie Ann is fantastic, she knows exactly what I want and booking with her is easy. She explains and takes care of everything to make the holiday a completely stress free process from booking to coming home… Her knowledge and recommendations are spot on, I wouldn’t book with anyone else
October 24, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thanks Nikki for your kind comments
Good helpful staff
October 24, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
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