As always helpful pleasant staff who always get us sorted out with the holiday we want. No matter whether we get an employee who knows us or not we still get a first class service.
Company replied
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See what reviewers are saying
Would like to thank Julie-Anne for her friendly and professional approach to helping us book our first holiday to lindos. Hadn’t used Hays travel before and found the process very easy.
Company replied
As per my last review we found Robyn so warm and welcoming, that we booked another holiday 20 minutes later . Her kowlege of travel and what each person needs individually is commendable. Her custo... See more
Company replied
Once again to talk about holiday 2027, Julietanne showed time and patience, very informative as to what we were looking for, needless to say we booked once again. Always a pleasure to talk with, reme... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33 Bloomfield Shopping Centre, BT19 7HB, Bangor, United Kingdom
- 02891897585
4.9
Excellent
992 reviews
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Very pleasant & knowledgeable staff.
January 10, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Holiday vouchers
Was asked to take a seat and no waiting then asked if I could buy some holiday vouchers. Then gave her details paid for them. All sorted.
January 10, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
So happy to hear you were happy with the service
Great booking experience
Very friendly and knowledgeable staff member (Leanne), returned calls when promised and made booking our holiday Very easy.
January 8, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
A very helpful kind
A very helpful kind, knowledgeable and interesting advisor. Our enjoyment was her top priority and no questions were rushed over. Your staff was a very good advocate for Hayes. Thank you.
January 7, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback! :)
The girl that dealt with us was…
The girl that dealt with us was fantastic pleasant and got us a great deal
January 7, 2026
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback :)
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Claire always gives best customer…
Claire always gives best customer experience with patience and attention to customer needs.
Another appropiate selection of holidays with special needs met for disabled elderly clients.
December 30, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind feedback :)
Helpful knowledgeable staff
December 12, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Claire at Hays, Broomfield, Bangor
Claire was very knowledgable about what is offered by the various tour operators, which was really great as we have never been on a cruise before. Claire provided clear, honest advice, without any 'hard sell', quiclky building our trust.
December 29, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback! :)
Friendly professional and knowledgeable…
Friendly professional and knowledgeable staff member .
December 28, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback regarding the service you received from Robyn. She will be delighted to see her service was worthy of 5 stars.
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind comments
Highly recommend Hays Bloomfield Centre
The advisors were very patient and helpful going through many options until we got the ideal holiday
December 20, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you so much for your lovely feedback! We are delighted to see you felt the service was worthy of 5 stars & we look forward to seeing you again soon!
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your kind feedback.
Excellent service
Excellent service
Easy to book a holiday
No stress
Seamless service
December 17, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Amazing
Amazing, so helpful and looked at different avenues for me to go down and was not pushing at all.
December 17, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thanks for your lovely feedback.
I have been to Hays Travel at…
I have been to Hays Travel at Bloomfields Bangor Northern Ireland many times & again all the staff were very friendly & helpful, working together & helping each other with all the queries I had. Thank you again.
December 16, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback
Very friendly and helpful with our…
Very friendly and helpful with our needs especially with our need for assistance
December 7, 2025
Reply from Hays Travel - Bangor Bloomfield Centre
Thank you for your lovely feedback! :)
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