The travel agency is very welcoming the staff greet you on entry. What is most important is that they are knowledgeable and tailor their information to what we need, which they did. They gave us a ch... See more
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See what reviewers are saying
The staff were all so friendly. The reception we received on arrival was so warm. Booking process was painless and the representative was so helpful.
Company replied
The high street shop was very useful, as we know Bangor very well, so could plan the visit easily. Agent was very helpful in providing us with options around our requirements Everything was expl... See more
Company replied
Super knowledgeable staff...Efa was brilliant and found our chosen hotel immediately, nothing was too much trouble for her ...this young lady will definitely go far...thank you so much to all of the s... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
252 High Street, LL57 1PA, Bangor, United Kingdom
- 01248522021
5.0
Excellent
784 reviews
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Human advice
Really good advice nice to have someone to talk to and assist with searching , showing different options to assist and aid the decision process
July 29, 2025
Reply from Hays Travel - Bangor
Diolch am y review 5 seren. My pleasure to help you book your cruise Elfed. Diolch yn fawr iawn, gan Sarah
Staff were extremely helpful and…
Staff were extremely helpful and friendly and gave good advice.
August 5, 2025
Reply from Hays Travel - Bangor
Thank you SO much for my 5 star review. It was my pleasure to book your holiday. Regards Sarah
Didn't feel pushed to buy…
It was great being able to speak in Welsh. Leah was fantastic. She knew exactly what we were looking for as a family of four.
We felt very relaxed and NOT pushed to buy the holiday.
Leah answered all the questions we had.
We will be going back to book our next holiday with them.
August 3, 2025
Reply from Hays Travel - Bangor
Thank you very much for my 5 star review. Kind regards Leah
Reply from Hays Travel - Bangor
Thank you for the lovely review
Ladies get away
Steph was so helpful, nothing was too much trouble, will definitely come to hays as my first choice when booking a holiday
August 1, 2025
Reply from Hays Travel - Bangor
Thank you very much for my 5 star review. It was my pleasure to book your holiday. Thanks again, Steph
Reply from Hays Travel - Bangor
Thanks for the review, and feedback, glad you found us funny here, Regards Stephanie
Lovely relaxed atmosphere with cheerful…
Lovely relaxed atmosphere with cheerful staff. Very willing to answer questions and go through our options without making us feel useless. Gave use the holiday we where looking for with no fuss
July 26, 2025
Reply from Hays Travel - Bangor
Aww thank you SO much for such kind words and a lovely 5 star review. Diolch yn fawr, Sarah
Our consultant Shara understood our…
Our consultant Shara understood our needs, nothing seemed to be too much trouble
July 26, 2025
Reply from Hays Travel - Bangor
Thank you for my 5 star review Robina. Always my pleasure. Kind regards, Sarah
Very polite
Very polite, helpful, knowledgeable, honest, seemed to know what would suit me best. Nothing was too much bother for her.
Would recommend Hays to anyone looking to book a holiday or a weekend away. Many thanks.
July 21, 2025
Reply from Hays Travel - Bangor
Diolch am y review 5 seren Auntie Dawnie. Love youuuuu
Leah was helpful
Leah was helpful, friendly and smiley.
Nessesary trip and expensive but leahsimpkified things for us
July 19, 2025
Reply from Hays Travel - Bangor
Thank you very much for taking the time to write me a review, kind regards, Leah
It was the best I have had your staff…
It was the best I have had your staff are the best 👌 👍
July 7, 2025
Reply from Hays Travel - Bangor
Thank you very much for taking the time to write me a review, kind regards, Stephanie
Katie was very knowledgeable and…
Katie was very knowledgeable and helpful. We told her what we wanted and she made it happen. She was friendly, lovely smile. Very happy with the service.
July 15, 2025
Reply from Hays Travel - Bangor
Thank you SO much for such a lovely review. It was my pleasure to book your holiday. Kind regards Katie
The staff were very helpful and…
The staff were very helpful and friendly, they went out of their way to find us what we wanted for our Thailand
July 13, 2025
Reply from Hays Travel - Bangor
Thank you SO much for my 5 star review. I'm just sorry that TUI took forever getting you booked! It was my pleasure to get you booked on such an amazing holiday to Thailand. You lucky people. . Kind regards Sarah
I had an amazing experience booking…
I had an amazing experience booking through the travel agency in Bangor, especially thanks to Leah! From the moment I walked in, she was welcoming, friendly, and full of helpful advice. Leah took the time to listen to exactly what I wanted from my holiday and made the whole process feel easy and stress-free.
She found great deals that suited my budget and gave me tips and recommendations that really made a difference to my trip. It’s clear she genuinely cares about making sure her customers are happy and confident with their bookings.
If you're planning a holiday and want someone who’s kind, knowledgeable, and professional – I’d highly recommend speaking to Leah. She made the whole experience enjoyable and exciting from start to finish!
July 13, 2025
Reply from Hays Travel - Bangor
WOW!! What a lovely review. Thank you SO much for your kind words. It was my pleasure. Regards Leah
Reply from Hays Travel - Bangor
Thank you for taking the time to write a 5 star review. Kind regards Stephanie
Another successful booking by Hays travel
We've used Hays travel many times and always had great help from them.
July 10, 2025
Reply from Hays Travel - Bangor
Thank you so much for the lovely review, Regards Leah
Reply from Hays Travel - Bangor
Thank you so much for the review, its appreciated, regards Sarah
Previously we had used Hays to book a…
Previously we had used Hays to book a holiday for us and we were recommended a holiday that was exactly what we wanted, which we enjoyed very much.
Therefore we returned to book another holiday as the travel agents listen to what we wanted and fulfilled our wishes. We were offered several options from which to choose.
July 9, 2025
Reply from Hays Travel - Bangor
Thank you so much for your kind review, Its much appreciated, regards Stephanie
Reply from Hays Travel - Bangor
Thank you so much for the very kind review, regards Sarah
Brilliant service and friendly staff
Brilliant staff verry friendly and explained everything I need to know x
July 5, 2025
Reply from Hays Travel - Bangor
Thank you so much for my 5 star review. regards Katie
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