The travel agency is very welcoming the staff greet you on entry. What is most important is that they are knowledgeable and tailor their information to what we need, which they did. They gave us a ch... See more
Company replied
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See what reviewers are saying
The staff were all so friendly. The reception we received on arrival was so warm. Booking process was painless and the representative was so helpful.
The high street shop was very useful, as we know Bangor very well, so could plan the visit easily. Agent was very helpful in providing us with options around our requirements Everything was expl... See more
Company replied
Super knowledgeable staff...Efa was brilliant and found our chosen hotel immediately, nothing was too much trouble for her ...this young lady will definitely go far...thank you so much to all of the s... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
252 High Street, LL57 1PA, Bangor, United Kingdom
- 01248522021
5.0
Excellent
784 reviews
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Great service
Fantastic service from start to finish, very professional. Can’t thank Efa enough for her service and finding us a New year’s City break holiday. All staff friendly and welcoming. Thankyou.
October 23, 2025
Reply from Hays Travel - Bangor
Thank you so much for booking with me and Hays, it was a pleasure to book your trip, thanks Efa
Reply from Hays Travel - Bangor
Thank you so much, regards Leah
This will be my 5th trip to New Zealand…
This will be my 5th trip to New Zealand now and each time it has been Sarah Pope at the Bangor branch in North Wales that has organised it once again for me . Nothing is too much trouble for her . She is such a professional right throughout the booking and has never let me down . That’s why I keep coming back to Hays
October 21, 2025
Reply from Hays Travel - Bangor
Thank you so much for booking with me again, always a pleasure Thank you so much Sarah
Reply from Hays Travel - Bangor
Thank you for your lovely review
Apprentice Member of Staff
Apprentice Member of Staff. It was pleasing that Hays are employing a Young Apprentice in the Bangor Shop. We were only her third Booking which she mastered quite well with regular back-up from more experienced members of staff. We offered her some advice after completion and congratulated her on how she had handled our complicated booking.
October 20, 2025
Reply from Hays Travel - Bangor
Thank you so much for your reply and valuable feedback for our Apprentice Efa, its much appreciated, Thank you for booking with us in Hays Bangor
Stephanie was very helpful and…
Stephanie was very helpful and informative and saved us money
October 15, 2025
Reply from Hays Travel - Bangor
thank you for the 5 star review
Fantastic service
Listened to our requirements and understood our needs. Didn't pressure us at all and took away all the stress of booking our holiday.
October 8, 2025
Reply from Hays Travel - Bangor
Thank you so much for the lovely review great to hear :)
Reply from Hays Travel - Bangor
Thank you for the great review :)
Reply from Hays Travel - Bangor
Thank you so much for the review, and for booking with me again, its appreciated :) regards Stephanie
The hays rep was wonderful nothing was…
The hays rep was wonderful nothing was a problem for her a wonderful person for hays
October 8, 2025
Reply from Hays Travel - Bangor
Thank you very much for the 5* review
Reply from Hays Travel - Bangor
Thank you very much for the 5* review
Brilliant👍 Leah in Bangor North Wales…
Brilliant👍 Leah in Bangor North Wales shop is always so very helpful with everything l need to book my cruise for next year.Thankyou
October 4, 2025
Reply from Hays Travel - Bangor
Thank you for the lovely review, Leah :)
Reply from Hays Travel - Bangor
Thank you for the great review, Katie :)
Friendly and helpful
Friendly and helpful. I went with my 3 year old in tow to book a mini getaway for my husbands 40th. They helped keep my child entertained whilst I tried booking.
September 24, 2025
Reply from Hays Travel - Bangor
Thank you for my 5 star review. Happy to have helped you get your holiday booked. Kind regards Leah
Swift actions
Hays travel were once again excellent, they responded well and they were very swift.
Leah, was the lady that helped us.
A big thank you from my wife and I.
Regards,
Martin Eagle
September 30, 2025
Reply from Hays Travel - Bangor
Thank you for the lovely review and for booking with us once again
Easy booking and answered all questions…
Easy booking and answered all questions we had. Thank you so much Hays Travel Bangor
September 30, 2025
Reply from Hays Travel - Bangor
Thank you for the 5 star review
Excellent service from the girls at the…
Excellent service from the girls at the Bangor Branch. I wouldn’t book anywhere else
September 17, 2025
Reply from Hays Travel - Bangor
Thank you very much for your review, Katie :)
Very helpful when we called in
Very helpful when we called in. Had clearly done a lot of research between visits to find us a good holiday deal.
September 23, 2025
Reply from Hays Travel - Bangor
Thank you very much, Leah :)
Very helpful!
Sarah from the Bangor branch has been amazing from start to finish..looking for plenty of options for our holiday.... easy to talk to, patient and making sure that we receive what we have asked for. This is my first time booking with Hays, and I will most definitely be booking again 😊
September 24, 2025
Reply from Hays Travel - Bangor
Thank you very much for this lovely review. Sarah :)
Reply from Hays Travel - Bangor
Thank you very much :)
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