We saw Clare who was just brilliant. She understood exactly what we wanted and took the time to walk us through our options. She was professional and personable and left no stone unturned, and because... See more
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Very professional & friendly service. Claire listened to what I was looking to do and arranged all to fit my budget & wishes. Nothing was too much trouble & at No time did I feel I was being rushed. W... See more
Excellent, our advisor had done all the research work prior to our visit. Good manner, good customer service. Will continue to come back. Thank you Corinne.
Staff are extremely knowledgeable, but also have excellent customer service skills. Corinne and Madison from the Barnsley branch both went about and beyond! We had heard that Hays Travel was a really... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom
- 01226697455
4.9
Excellent
2K reviews
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Great customer service from Clare
Great customer service from knowledgeable staff. Nothing is ever too much for the lovely staff at the Barnsley branch.
July 8, 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write a review and for your kind words
Quick and helpful
Quick, helpful and efficient. Very happy with the service will definitely use again.
July 7, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Clare was very patient and found us a…
Clare was very patient and found us a great cruise, with several to choose from. The whole experience took away what is normally a stressful process, and made it so simple.
July 6, 2026
Reply from Hays Travel - Barnsley
Thankyou for your lovely review :)
Friendly and extremely helpful
Friendly and extremely helpful. It’s the first time we have used Hays travel and will certainly use them again.
July 5, 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write a review and for your kind words
Really happy with the process 😌
We went in store in the Alhambra Centre and were greeted by Corrine, she was absolutely lovely, really friendly and professional, going through a few holidays for us to find something suitable. We went home to ponder on it and then went back in to book. We saw Corrine again and once again, she was lovely, very warm and friendly. We will happily book through Hays again. Unfortunately TUI let us down badly with a 6.5 hour delay on our outbound flight, meaning we missed the first day of our holiday. Hays were fab though.
June 26, 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review it really is appreciated. We are sorry to hear about your flight delay. We look forward to seeing you again soon.
Great customer service
Visited Hays Travel in Barnsley yesterday hoping to book a holiday for next May & I saw Doulla. All the staff in the Barnsley store are friendly & helpful & I book all my holidays there & I also get my Euros from there too as they always have a great rate. Doulla was brilliant & very helpful as always & my holiday for next May is booked.
Thank you
July 1, 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write this review and for your kinds words. best wishes Doulla
We knew what we wanted and she found us…
We knew what we wanted and she found us the best deal . very quick and informative. staff always polite and friendly.
June 25, 2026
Reply from Hays Travel - Barnsley
Thank you for taking the time to write a review and for your kind words
Attention to detail
Attention to detail, listening and knowing what we wanted made it easy for us (maybe not so much for Corrine 😁) Corrine was not at all phased with any of our needs/suggestions. She was a star.
June 30, 2026
Reply from Hays Travel - Barnsley
Thankyou for your lovely review :)
Excellent experience
Quick and easy booking ,Maddison was very good at her job ,very pleasant and informative ,we hope to see her soon for another holiday .
July 1, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words. best wishes Maddison
Terri’s customer service was second to none.
The service we received from Terri was second to none. She deserves more than a five star rating. We asked her to find us an available cruise with an accessible cabin and the need of an evacuation chair as my wife is a wheelchair user. She put her skills in practice and after some searching she did exactly that. Thank you Terri
June 30, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words. best wishes Terri
Amazing experience from booking to…
Amazing experience from booking to arrriving home.
It was our first cruise and Hays travel helped us all the way
Hope to book another cruise with them soon
December 30, 2025
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Im so grateful for the patience the…
Im so grateful for the patience the staff have in store. They are so kind and always have time to deal with my enquires .I will only Use HaysTravel .I have had plenty of holidays and booked some more. Id Like to Thank All of The Staff .x
June 29, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review, Kind regards Katy
Excelent staff nothing to much trouble…
Excelent staff nothing to much trouble and thank you to katy for arranging our assistance needs. All the staff are pleasant and helpfull⁰
June 29, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review, Kind Regards Katy
Fantastic staff
Fantastic staff, nothing too much trouble, so easy to deal with, took all the hassle out of booking the holiday.
June 27, 2026
Reply from Hays Travel - Barnsley
Thank you for leaving a lovely review! It was a pleasure to book your holiday and I hope you have an amazing time! Madison :)
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Booked 4 hols this year and 1 with you…
Booked 4 hols this year and 1 with you next year, staff knowledge brill,
June 26, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words.
Corrine was fantastic very patient with…
Corrine was fantastic very patient with us I hope we get to book our next trip with her
June 26, 2026
Reply from Hays Travel - Barnsley
Thank you so much for your kind review, it was a pleasure to book your trip and hope to see you again soon. Kind regards Corinne
Cruise to look forward to.
Tilly booked our cruise holiday first visit in a friendly and efficient manner.
June 23, 2026
Reply from Hays Travel - Barnsley
thank you for writing this review and for your kind words. best wishes Tilly
We always book our holidays through…
We always book our holidays through Hays Travel Barnsley. The staff are always so helpful and make sure you get the holiday that is best for you
June 24, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review, katy
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