Hays Travel - Barnsley Reviews 

1,691
TrustScore 5 out of 5

4.9

Unit 5 The Alhambra Centre, S70 1SB Barnsley, GB


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Rated 5 out of 5 stars

We saw Clare who was just brilliant. She understood exactly what we wanted and took the time to walk us through our options. She was professional and personable and left no stone unturned, and because... See more

Rated 5 out of 5 stars

Very professional & friendly service. Claire listened to what I was looking to do and arranged all to fit my budget & wishes. Nothing was too much trouble & at No time did I feel I was being rushed. W... See more

Rated 5 out of 5 stars

Excellent, our advisor had done all the research work prior to our visit. Good manner, good customer service. Will continue to come back. Thank you Corinne.

Rated 5 out of 5 stars

Staff are extremely knowledgeable, but also have excellent customer service skills. Corinne and Madison from the Barnsley branch both went about and beyond! We had heard that Hays Travel was a really... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom

  • 01226697455

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,691)

125,552 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Called in to book another holiday,we…

Called in to book another holiday,we had an idea of the location and type of holiday we wanted.Tracy who we have booked with before was once again very helpful and professional ,as we have found all the staff that have helped us previously

July 24, 2026
Rated 5 out of 5 stars

Wife’s 70 th birthday holiday

All the staff are extremely helpful and professional from the first booking to checking us in and printing all our documents out for a couple in our 70s I cannot stress how much help this is to us .we have booked three holidays with this company this year and already booked for next year keep up the good work

July 14, 2026
Rated 5 out of 5 stars

Booking Another One

I saw Katy to book this holiday. She said that she had worked there for twenty three years and did a first rate job.

June 16, 2026
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Reply from Hays Travel - Barnsley

thank you for taking the time to write this review and for your kind words. best wishes Katy

Rated 5 out of 5 stars

We always go into hays with a specific…

We always go into hays with a specific list of what we want and Doulla always finds what we want. She is very patient and understanding of our needs

July 16, 2026
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Reply from Hays Travel - Barnsley

Hello Jackie, thank you for taking the time to write this review and for your kind words, best wishes Doulla x

Rated 5 out of 5 stars

Great allround service

Great service, very friendly and pleasant, nothing was too much trouble for her, and good at her job.

July 17, 2026
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Reply from Hays Travel - Barnsley

thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Millie made it so easy

Millie made it so easy, very profesional and extremely prompt,also very knowledgable about our needs.

July 16, 2026
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Reply from Hays Travel - Barnsley

Thankyou for your lovely review. It is a pleasure to book your holiday :) Millie

Rated 5 out of 5 stars

Louise who myself and 3 friends spoke…

Louise who myself and 3 friends spoke to was very helpful very patiance it was a pleasure to speak to her and made our booking very pleasing we defo will ask for her again when we book another cruise

July 14, 2026
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Reply from Hays Travel - Barnsley

Thankyou for your lovely review :)

Rated 5 out of 5 stars

Highly recommended Hays Travel

The holiday sales assistant search our requirements and got us a cruise that we were looking for. We had the intention to book for the Norwegian fjords and had set a price limit among us.
She was pleasant, conversed really good ,well mannered and didn't rush us.
Our service with Hays travel went very well.

July 14, 2026
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Reply from Hays Travel - Barnsley

Thankyou for your lovely review :)

Rated 5 out of 5 stars

This is the third holiday we have…

This is the third holiday we have booked through Hays Travel - Barnsley. Each time the booking process and the staff (Katie) have been extremely helpful. As well a getting us the holiday we want at a good price, Katie has offered us lots of helpful tips for the places we are visiting.

July 12, 2026
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Reply from Hays Travel - Barnsley

Thank you for your lovely review. Its always a pleasure booking your next adventure. I cant wait to see all your pics :) Katy

Rated 5 out of 5 stars

"I have been booking my holidays with…

"I have been booking my holidays with Katy at the Barnsley branch for a long time now and I would never go anywhere else. She is so attentive with my requirements, and I value her opinion and advice. She always finds me what I need

July 12, 2026
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Reply from Hays Travel - Barnsley

Thank you for your lovely review Alan & Julie. Its my pleasure booking your next adventures and seeing what you get up to on them :) Thank you for always booking through myself, Katy

Rated 5 out of 5 stars

Staff are always friendly and very…

Staff are always friendly and very helpful I’ve booked a few hoilday s with Hay and had no problems .

July 12, 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write a review and for your kind words

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very efficient, very knowledgeable staff

July 12, 2026
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Reply from Hays Travel - Barnsley

Thank you for your lovely review Neil and Jackie. I best keep your dates free for watering the flowers lol Katy

Rated 5 out of 5 stars

Always a pleasure going to…

Always a pleasure going to barnsleyhayes.they are all so nice to talk to and always do best to get you the best prices

July 5, 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write a review and for your kind words

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