We saw Clare who was just brilliant. She understood exactly what we wanted and took the time to walk us through our options. She was professional and personable and left no stone unturned, and because... See more
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Very professional & friendly service. Claire listened to what I was looking to do and arranged all to fit my budget & wishes. Nothing was too much trouble & at No time did I feel I was being rushed. W... See more
Excellent, our advisor had done all the research work prior to our visit. Good manner, good customer service. Will continue to come back. Thank you Corinne.
Staff are extremely knowledgeable, but also have excellent customer service skills. Corinne and Madison from the Barnsley branch both went about and beyond! We had heard that Hays Travel was a really... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom
- 01226697455
4.9
Excellent
2K reviews
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Got my steps in.
Problems with computer systems ,meant we were instore over an hr trying to complete our insurance booking.
The lack of instore system meant i had to leave the store at least four times to get a signal .
This wants lookin into .
.
May 31, 2026
Reply from Hays Travel - Barnsley
We are truly sorry about the difficulties you experienced with our systems and signal issues during your visit. We are actively investigating this matter to prevent future occurrences.
Thank you again for your patience and for booking with us.
Kind Regards
Hays Travel
A lovely helpful and patient lady…
A lovely helpful and patient lady called corrine helped us find what we were looking for.
May 22, 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review it really is appreciated and it was a pleasure to book your holiday
As always
As always, a first-class, professional, friendly and courteous service!
Holiday all sorted, literally in minutes.
May 29, 2026
Reply from Hays Travel - Barnsley
Thankyou Gary! Hope you have a lovely time away :)
Always happy with Hayes fabulous staff…
Always happy with Hayes fabulous staff with a good banter
May 21, 2026
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kinds words.
Visit to Store
Went in store on a Sunday,it was lovely to be greeted with a smile,I had great customer service.
May 24, 2026
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kinds words.
So easy to book through hayes travel…
So easy to book through hayes travel very pleasant staff would highly recommend
May 17, 2026
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kinds words.
Happy Holiday
I called into Hayes to book a holiday for my family and was greeted politely and sat with a young lady called Shelley
She showed me holiday packages and described all the details until I chose one
Shelley was confident and knew what to look for
She has a sense of humour and I would definitely go to her when I book another holiday
May 23, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review. I'd be very happy to help you again
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kinds words.
Corine was very peoffessional calming…
Corine was very peoffessional calming and understanding.
May 16, 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review, it really is appreciated and it was a pleasure to book your family holiday.
The lady serving us was very helpful…
The lady serving us was very helpful and knowledgeable. She got us a good price on our holiday.
May 23, 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review, it really is appreciated.
Everything was explained clearly and…
Everything was explained clearly and all questions were answered so we knew exactly what we were booking.
May 21, 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review, it really is appreciated.
Reply from Hays Travel - Barnsley
Thank you for your kind review, it really is appreciated
Reply from Hays Travel - Barnsley
Thank you for your kind review, it really is appreciated.
The experience of the service with…
The experience of the service with Corrine at Alambra Barnsley was excellent and cordial.Excellent understanding of your questions. Thank you.
May 17, 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review, it really is appreciated. it was a pleasure to book your holiday once again.
Very friendly Staff in the Barnsley branch
We t in yesterday and booked a cruise ,staff were very friendly, when I got home realised my cabin had obstructed views. Went back into branch this morning spoke to a lovely lady who sorted it out in no time couldn't have had better service .Thank you Barnsley
May 16, 2026
Reply from Hays Travel - Barnsley
Thank you Betty for your lovely review :)
Very friendly staff nothing was too…
Very friendly staff nothing was too much for them. Really warm and friendly always smiling.
May 9, 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review it really is appreciated.
Reply from Hays Travel - Barnsley
Thank you for your lovely review Michelle, its always a pleasure booking your next adventures. Kind Regards Katy
Always pleasant and helpful don't rush…
Always pleasant and helpful don't rush you olivia helped us with our booking this time brilliant service but had different staff over the years and can highly recommend everyone
May 16, 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely review :)
The staff are very friendly and helpful…
The staff are very friendly and helpful so far i have had a good experience thankyou.
May 16, 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review, it really is appreciated
Very helpful staff and very…
Very helpful staff and very knowledgeable about the holidays on offer
May 14, 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review, it really is appreciated
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