Hays Travel - Basildon Eastgate Centre Reviews 

Very helpful and knowledgeable of holiday places and hotels

Nicola was fantastic again !! She always goes above and beyond even answering my watts apps in her own time at home. What an asset she is to your company.

Never go to anyone else, keep up the great work Nicola ( Moe) I’ll be back again.

It’s our 4th booking with Hayes.. all cruises and the service we’ve received is amazing. Would highly recommend Hayes.

Excellent service as always from Kayleigh, absolutely lovely couldn’t fault a thing 🤗

We were asked what we were looking for in a holiday and we were listened too. We were given several joices and a lot of information about the place we decided to go. Mo was the person who sorted out our holiday and she was patient and cheerful.

Mo was extremeley helpful in helping us book our trip to Santa Ponsa in Majorca.

She was very knowledgeable and the process was straightforward. We will be returning to her for our 2027 booking.

Sue was very helpful but can you do something with the chairs in there very hard and very low

Have booked many holidays with the staff at Eastgate Basildon they are always helpful ,friendly and honest always good advice when booking my holidays

Rose was amazing so helpful understanding and accommodating..found us a great holiday deal . Thank you so much

We went to hays travel to see Mo at Basildon branch she amazing lady there nothing she doesn’t know about travel
Great service everyone is so nice in the travel shop

MO friendly patient and knowledgeable. Made it easy. Booked same day, a first for me!

Everything i wanted to know was sorted out with ease.
The staff were very knowledgeable and professional.
They make all the difference when booking or finding information regarding any part of a holiday look easy.
We have used Hays travel in the past and will definitely be using them again in the very near future.

Has always a professional approach loads of help and information and sorted every thing for us we always use this company, reliable and trusted information always . Clare was so helpful as good as Mo at her job looking forward to booking our next holiday. 1

Megan was very knowledgeable great service thanks megan

Claire was very helpful and informative. Showed us various options and helped us make an informed choice which we are very happy with.

The booking experience was first class and very straightforward. Thank you Mo.

The manner in which we were treated and the information provide was excellent. The lady who attended to us should be given a pay rise. She displayed an absolute friendly approach.

Our Emirates flights got cancelled due to the war in the Middle East.I contacted Hay's Travel and Claire worked for hours finding me an alternative flight back to the UK.I am extremely impressed by Hay's Travel .I have taken package holidays with them also.

We always use this Travel Agent, the staff are so very helpful and friendly and go that extra mile in finding the holiday we are looking for. Particular thank you to Kayleigh for contacting the tour company and hotel with my special requests.