What a great team in Bedminster. I had a very hard booking as it was a big booking, Lisa helped massively finding the holiday which was suitable for us, and when went to book all members of staff help... See more
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It was a breathe of fresh air to deal with a person direly in a travel shop who was knowledgeable and helpful and who actually cared about providing good service. It was good to know that good old fa... See more
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We walked into Bedminster, Bristol branch and was greeted by Jackie. This lady did everything possible to customise our holiday the way we wanted it. Nothing was too much trouble for her. Jackie... See more
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Jackie from Hayes Travel Bedminster arranged our holiday with precision and thoughtfulness (she knows us as we've been to her many times before). She gave us options and helped us choose the best. Hay... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
83 East Street, BS3 4EX, Bedminster, United Kingdom
- 01174055635
4.9
Excellent
827 reviews
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Lotto great
Letting in Bedminster branch was perfect, l had a great holiday with my austic son, one of my best holidays.
Got the holiday blues...now never mind but she gave great service.
September 20, 2025
Reply from Hays Travel - Bedminster
Thank you for taking the time to review our service...We are glad you had a good Holiday...Always happy to assist with the next one..Regards Lotti
Reply from Hays Travel - Bedminster
Thankyou for taking the time to review the service you received from us...What a bargain Holiday you have to look forward too....Kind Regards Rachel
Brilliant service and very helpful.
September 16, 2025
Reply from Hays Travel - Bedminster
Hi Charmaine,
Thankyou so much for leaving a lovely review!
I'm so glad we managed to get your holiday booked for you and we can't wait to hear all about it!
Lotti :)
Reply from Hays Travel - Bedminster
Thank you for your kind response
Lisa
Reply from Hays Travel - Bedminster
Thank you for your lovely Feedback.
Kind Regards Lisa
Very friendly and my question was dealt…
Very friendly and my question was dealt with very sufficiently.
September 6, 2025
Reply from Hays Travel - Bedminster
Thank you for your kind review.
Lisa
Always a great experience booking with…
Always a great experience booking with Rachel, she always takes the time to find us the perfect holiday, she knows exactly what we like and what we want out of our holiday either being it our family holiday or just a couples holiday.
Thankyou again 😃
September 11, 2025
Reply from Hays Travel - Bedminster
Thank you for booking another lovely Holiday with us....Regards Rcahel
Reply from Hays Travel - Bedminster
Thank you for your comment Gemma, I hope you love your first experience of cruising
Kind Regards
Lisa
Jackie got as a good holiday Jackie was…
Jackie got as a good holiday Jackie was a great help nothing was to much for her
September 3, 2025
Reply from Hays Travel - Bedminster
Thank you for your kind feedback
Kind Regards
Lisa
Looking for a holiday
Excellent staff very friendly and extremely helpful would definitely recommend this store
September 2, 2025
Reply from Hays Travel - Bedminster
Thank you for taking the time for leaving this lovely review. Please let us know if you need any further help
Reply from Hays Travel - Bedminster
Thank you for the lovely review, let me know if you need any further assistance. Jackie
Reply from Hays Travel - Bedminster
Thank you for your review mike. Lovely to meet you.
Thanks Lisa
Staff at branch,are always helpful.
Staff at branch,are always helpful.Always answer all our questions,and if there not sure they find out and contact us to let us know.Never had a problem with anyone or anything.That’s why we will continue to use or local branch of Hays Travel.Thank you all.
August 27, 2025
Reply from Hays Travel - Bedminster
Thankyou for coming into us to book another lovely Tour....Regards Rcahel
Wonderfully knowledgeable and friendly
Wonderfully knowledgeable and friendly. Talked us through all of our options and prices, it was very refreshing to not get a hard sell. We chose to book mainly down to the staff.
August 18, 2025
Reply from Hays Travel - Bedminster
Thank you for your lovely review. I'm really pleased you were happy with the service we provideded
Kind Regards Lisa
Reply from Hays Travel - Bedminster
Thank you booking a lovely Holiday to Bulgaria with us...Regards Lotti
It was Jackie
The service is received from hays was very satafing
We've had no bad experiences
August 10, 2025
Reply from Hays Travel - Bedminster
Thank you for the 5* review. Hope you have a lovely time in Scotland, see you again soon! Kind regards Jackie
As always Hays Travel Bedminster…
As always Hays Travel Bedminster Bristol offer great advice and staff are very patient and knowledgable.
Great service and would highly recommend
August 16, 2025
Reply from Hays Travel - Bedminster
Thankyou for coming in and booking another lovely Holiday with us..Regards Jackie
I find that the staff are always…
I find that the staff are always friendly and welcoming and nothing is too much bother for them in helping you find the right holiday for you and all the hard work is taken away from trying to book on-line well done girls, would definitely recommend Hays Travel
August 16, 2025
Reply from Hays Travel - Bedminster
Thank you for your lovely response. We are so pleased you are always happy with the service we provide.
Thanks Lisa
Reply from Hays Travel - Bedminster
Thanks for all your patience getting this Holiday booked for you....Rachel
Would like to say a big thank you Lisa
Would like to say a big thank you Lisa, Lisa was very friendly, helpful and got me a dream holiday. Would use again and would also recommend to my friends. Thanks Lisa
August 9, 2025
Reply from Hays Travel - Bedminster
Thank you for your kind review. I am so pleased i could help find you your last minute break. I hope you all have the best time.
Lisa
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