Hays Travel - Belfast Park Reviews 

911
TrustScore 5 out of 5

4.9

Unit 21 Park centre, Donegal road, BT12 6HN Belfast Park, GB


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Rated 5 out of 5 stars

Tamzin was the agent that booked our trip and she was really lovely and patient with us. She also gave us all the information we needed and made us feel at ease.

Company replied

Rated 5 out of 5 stars

Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more

Company replied

Rated 5 out of 5 stars

We always book thou hays at park centre..Terry is brilliant always knid friendly.has always picked best hotels for us.wouldnt go anywere else to book. Highly recommended hays .at park centre. More so... See more

Company replied

Rated 5 out of 5 stars

The agent redone several quotes to amend dates and change resorts etc to put together the package we wanted This took about a week to package with back and forth. Eventually changing operators also... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom

  • 02892290225

4.9

Excellent

TrustScore 5 out of 5

911 reviews

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4.9

All reviews

(911)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Daniel

Dan
Was very helpful guided me through all the options and got me a very good deal

November 26, 2025
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Reply from Hays Travel - Belfast Park

Thank you for the lovely feedback. We really appreciate it :)

Rated 5 out of 5 stars

Very helpful staff - Zasha

Booked a holiday city break to krakow & the woman Zasha couldn’t have been more helpful! She was very patient with me when I was deciding what to do, but eventually came to a decision. Perfect hotel picked & flights 😊 Thank you so much for your help I would definitely recommend her when booking a holiday!

December 2, 2025
Unprompted review
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Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Another brilliant experience with Katy

Another brilliant experience with Katy! She made everything quick, easy, and stress-free, which is why we were confident booking our second trip with her. Efficient, friendly and great to deal with.

November 22, 2025
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Reply from Hays Travel - Belfast Park

Thanks for the lovely feedback :-)

Rated 5 out of 5 stars

Very helpful assistant.

Very helpful assistant who, tho new, got the job done efficiently..

November 15, 2025
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Reply from Hays Travel - Belfast Park

Thank you for the kind review :)

Rated 5 out of 5 stars

Five stars for Katie Shannon at Hays Travel in the Park Centre

We’ve just booked another trip with Katie Shannon, and honestly, we seek her out every time we’re in the Park Centre. She’s upfront, thorough, and genuinely engaging from start to finish. You never feel rushed with her – she listens, checks every detail, and always makes sure we’re getting the best option for what we actually want, not just what’s easiest to sell.

Every trip we’ve booked with her has been smooth, well organised, and exactly as promised. Katie has that rare mix of professionalism and personality that makes the whole experience easy and enjoyable. You can tell she really knows her stuff, and she explains everything clearly so you walk away feeling confident about your plans.

I hope her manager reads this, because she deserves proper recognition. Staff like Katie are the reason customers come back. She’s a real credit to the Park Centre branch and to Hays Travel as a whole.

November 14, 2025
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Reply from Hays Travel - Belfast Park

Thank you for this lovely review :) we really appreciate it!

Rated 5 out of 5 stars

Very helpful pleasant to talk to and…

Very helpful pleasant to talk to and very pleased that the fella going to print all our paper work for us as we are not good with phones thank you again will definitely be useing hays travels Belfast park for our future holidays thank you 👏

November 11, 2025
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Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Terry was absolutely brilliant!

Terry was absolutely brilliant! He made the entire experience so easy and I'm pretty sure I laughed from the second I sat down! Hays are lucky to have this gentleman on their staff...now we're counting down the days to our cruise ☺️

November 9, 2025
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Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Helpful

Sacha was extremely help ,will be back to book a holiday in January

November 8, 2025
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Reply from Hays Travel - Belfast Park

Thank you for your kind review :)

Rated 5 out of 5 stars

Terry could not have been more helpful.

Terry could not have been more helpful.
As this was my first time booking a cruise Terry provided me with all of the available options, and made everything very easy to understand.

November 7, 2025
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Reply from Hays Travel - Belfast Park

Thank you for your kind review :)

Rated 5 out of 5 stars

Lovely girl

Lovely girl. Very friendly and informative

November 6, 2025
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for your kind review :)

Rated 5 out of 5 stars

Hays Travel Park Centre

All done via the phone. Katie from the park centre store was amazing, professional, friendly & knowledgeable. The whole process was effortless from start to finish & was booked within 10 mins. Thank you

November 1, 2025
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review :) we really appreciate it!

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