Tamzin was the agent that booked our trip and she was really lovely and patient with us. She also gave us all the information we needed and made us feel at ease.
Company replied
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See what reviewers are saying
Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more
Company replied
We always book thou hays at park centre..Terry is brilliant always knid friendly.has always picked best hotels for us.wouldnt go anywere else to book. Highly recommended hays .at park centre. More so... See more
Company replied
The agent redone several quotes to amend dates and change resorts etc to put together the package we wanted This took about a week to package with back and forth. Eventually changing operators also... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom
- 02892290225
4.9
Excellent
911 reviews
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Daniel in the park centre branch in…
Daniel in the park centre branch in Belfast goes out of his way to help get us exactly what we are looking for. Always a pleasure booking with him
January 4, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
Girl Shannon very helpful &kind
Girl Shannon very helpful &kind
Helped us source what we needed
Listened us & got us sorted great hol
January 3, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
I have been using Hays travel Park…
I have been using Hays travel Park Center Belfast since it opened I would not book with anyone else I have every confidence that when I discuss what I am looking for in my holiday will be just what I get Daniel the manager gets a special shout out very helpful and always in great form
January 9, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Efficient and patient experience
Katy within park centre branch was very patient with our open ended request ( we were not very specific). She was able to tailor our needs to a holiday which will hopefully be the relaxing experience we need. Very efficient service.
January 8, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Terry was very helpful and…
Terry was very helpful and knowledgeable, this is our second time booking a holiday with him.
December 31, 2025
Reply from Hays Travel - Belfast Park
Thank you for the kind review :) we really appreciate it!
After seeing a deal for weekend break I…
After seeing a deal for weekend break I contacted Hays travel who got back to me promptly and got all booked.
January 4, 2026
Reply from Hays Travel - Belfast Park
Thank you for the kind feedback, we really appreciate it :)
Tasmin was excellent
Tasmin was excellent. And my call was picked up quickly and holiday booked. We are so looking forward to our trip.
January 2, 2026
Reply from Hays Travel - Belfast Park
Thank you for your kind review :)
Terry was such lovely kind man so…
Terry was such lovely kind man so helpful thank you for the advice & booking our holiday for us
January 1, 2026
Reply from Hays Travel - Belfast Park
Thank you for the lovely review, we really appreciate it :)
Made booking with Katy couldn’t
Made booking with Katy couldn’t
Have been more helpful give us
Great advice and great deals she
Is a great girl. Katy is in the park
Center.
December 31, 2025
Reply from Hays Travel - Belfast Park
Thank you for the lovely review, we really appreciate it :)
My experience with Hays Travel was amazing.
My experience with Hays Travel was second to none, all thanks to Terry, who was so helpful and kind on the phone. I messaged about a deal and had a reply within minutes and was able to book the holiday straight away! Couldn’t thank Terry enough amazing customer service!
December 30, 2025
Reply from Hays Travel - Belfast Park
Thank you for the lovely review, we really appreciate it :)
Got a good deal and the staff are very…
Got a good deal and the staff are very helpful
December 17, 2025
Reply from Hays Travel - Belfast Park
Thank you for the kind review :)
Reply from Hays Travel - Belfast Park
Thank you for the lovely review, we really appreciate it :)
Terry was so friendly and understood…
Terry was so friendly and understood the place I was going and just so easy with tje whole process.... a wonderful member of staff as was Zsaka with last year's booking... great team at park centre
December 20, 2025
Reply from Hays Travel - Belfast Park
Thank you for the lovely review, we really appreciate it :)
Patience and time to get the best deal…
Patience and time to get the best deal that catered my needs
December 20, 2025
Reply from Hays Travel - Belfast Park
Thank you for the lovely review, we really appreciate it :)
Reply from Hays Travel - Belfast Park
Thank you for the lovely review, we really appreciate it :)
Your pricing
Your pricing - the cost on jet 2 had just come down to 933 per person
I lost out on £70
Initially quoted 2007 approx then discounted to 1940. Jet 2 were £1936. Not a big diff. I thn booked it at that price. I opened the jet 2 app nd price had just gone down
I always like to gv ur company our travel business nd hv spent a lot of money over the years. I would appreciate a gesture of goodwill. Thanks for your consideration. DeirdreMcKeown
December 9, 2025
Reply from Hays Travel - Belfast Park
Hi Deirdre. I will call again to discuss this with you. Regards Daniel
Very friendly and helpful and will …
Very friendly and helpful and will book again with Hays Travel
December 1, 2025
Reply from Hays Travel - Belfast Park
Thank you for the lovely feedback :-)
As usual the service was brilliant!! Looking forward to going to Prague!!
As usual the service was brilliant!!
December 5, 2025
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
From start to finish Zasha was very…
From start to finish Zasha was very professional, I explained what I was looking for and the date I was looking, Zasha was able to accommodate my request straight away and a great price! Thank you
December 4, 2025
Reply from Hays Travel - Belfast Park
Thank you for the kind review, we really appreciate it :)
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