After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... See more
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See what reviewers are saying
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... See more
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We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... See more
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Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29c King Street, DE56 1PX, Belper, United Kingdom
- 01773297044
4.9
Excellent
680 reviews
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Perfect Experience
This is the first time we have used Hays Travel. I spoke to Clare to help us book a trip to Disneyland Paris. Shes helpped us book our perfect trip and still managed to save a little money. For me, it was a perfect experience and I will be back again in the future.
January 29, 2026
Reply from Hays Travel - Belper
We appreciate you choosing us for your Disneyland Paris trip. We're happy we could create the perfect experience while saving you money. We look forward to assisting you again in the future. - Clare
Choosing travel and accommodation with Hays. Clare was very helpful and efficient
Clare was very helpful and efficient. She was able to share some of her experience of having visited Jersey with us, which helped us finalise our choice of accomodation. Very friendly and professional.
January 24, 2026
Reply from Hays Travel - Belper
We appreciate you sharing your experience. We're so glad that our team member's helpfulness and personal experience of Jersey helped you finalize your accommodation choice. - Clare
Friendly and efficient Service
Very helpful and efficient.Claire was very knowledgeable and helped us decide on which resort would suit us best
January 29, 2026
Reply from Hays Travel - Belper
Hi Mr Self
We appreciate you taking the time to leave us such a great review. We're so happy we could help you decide on the best resort for your holiday and shall pass this on the Clare she will be really pleased with your feedback
The lady who dealt with us
The lady who dealt with us, Corinne, was welcoming and understanding towards our needs for our holiday. A very helpful lady who went to great lengths to find the holiday that we so desired.
January 28, 2026
Reply from Hays Travel - Belper
Thank you so much for the wonderful feedback. We got there in the end for you and you are going to have a lovely time on your cruise.
Kind Regards
Corinne
I telephoned belper hays travel with a…
I telephoned belper hays travel with a holiday I had seen online,and spoke to Mia and within 10 minutes it was all booked brilliant service
January 24, 2026
Reply from Hays Travel - Belper
We're happy to hear that your holiday booking experience was so quick and easy! Thank you for sharing your positive feedback; we appreciate it. - Mia
Every thing went well as usual ,great…
Every thing went well as usual ,great service.
January 15, 2026
Reply from Hays Travel - Belper
We appreciate you taking the time to share your positive experience; we are so glad everything went smoothly and our service met your expectations. - Clare
1st time customers
We visited our local agent to get information and advice and returned the following week to book our holiday. The staff were very helpful and answered all of our questions.
January 16, 2026
Reply from Hays Travel - Belper
Good Afternoon,
We appreciate you taking the time to share your experience. We're happy to hear that we were helpful and answered all your questions when booking your holiday. :)
Kind Regards,
Toni & Ange
Holidays 2026
As in previous years our holidays were booked by Corine ,she was as ever absolutely brilliant in meeting our requirements , we weren't really completely sure where we wanted to go but Corine came up with two new destinations ,her knowledge of the areas and hotels was as always great, also found us good flight times from previous holidays she knows very well what we're looking for, thank you once again.
January 21, 2026
Reply from Hays Travel - Belper
Thank you for such lovely feedback. It's always a delight to have you both in branch. You're going to have a fabulous time on both of your trips.
Kind Regards
Corinne
Lanzarote delegators
Quick professional help & comparison...
Mia sorted alternative all Inc apartment and location closer to our golf venues. Airport parking, golf luggage etc.
Well done
January 21, 2026
Reply from Hays Travel - Belper
Paul Hanlon,
I'm happy to hear that you received quick, professional help. The team appreciates your feedback and are glad we could sort alternative options for your trip, including airport parking and golf luggage.
Kind Regards,
Mia
Hays Travel
Great service...
The member of staff really listened to us and helped us find just what we were looking for. She was warm, friendly and patient.
January 20, 2026
Reply from Hays Travel - Belper
I'm so happy to hear that you feel I provided such great support! It's wonderful to hear how you felt listened to and I'm so glad I helped you find exactly what you needed. - Mia
Found the exact holiday we were looking…
Found the exact holiday we were looking for,nothing was too much trouble,gave loads of options and advice, very friendly staff
January 20, 2026
Reply from Hays Travel - Belper
We appreciate you taking the time to leave us such a wonderful review! We're so happy we could help you find the perfect holiday, it is always a pleasure! - Mia
As always with the Belper office
As always with the Belper office, Clare, Sharon and colleagues are so welcoming. As returning customers, there is a great sense of feeling valued and we are always positive about the service provided by this branch. The staff are knowledgeable and extremely helpful.
January 18, 2026
Reply from Hays Travel - Belper
We appreciate you taking the time to share your kind words. We're so happy to hear that you feel valued and welcomed by our team. It's great to know you're positive about the service we provide. - Clare & Sharon
Holidays of a life time
As always, Corrine went above and beyond, putting lots of time and effort, organising 2 personalised holiday experiences, personal to my sister and I to make them special for us. She knew just what we wanted and what we didn't know we wanted,.knowing she was going to make them both holidays of a life time for us. We will be forever grateful.
January 16, 2026
Reply from Hays Travel - Belper
We appreciate your wonderful feedback! It's great to hear that the personalized holiday experiences were so special and perfectly tailored to your preferences. We're grateful for your kind words. - Corinne
Reply from Hays Travel - Belper
We appreciate your kind words; we are so glad we made booking your holiday easy and pleasant for you. - Clare
Extremely friendly helpful staff,
Extremely friendly helpful staff both over the phone and in store.
January 12, 2026
Reply from Hays Travel - Belper
We appreciate your kind words! It is wonderful to hear that our team provided such helpful and friendly service to you. - Ange
Prompt and friendly service
Prompt and friendly service. Staff were knowledgeable and listened to me, then found something to suit me which was well within my budget.
January 7, 2026
Reply from Hays Travel - Belper
Hi Liz,
It was a pleasure helping you with your holiday, your going to have a lovely time in Lanzarote! Thank you for your lovely feedback- Toni & Corinne :)
Our first visit after a recommendation.
Our first visit after a recommendation.
Not disappointed,Angela was very helpful and knowledgeable.
January 4, 2026
Reply from Hays Travel - Belper
Thank you for your lovely review . Glad we did the research and found you the right one Ange :-)
The guidance and friendly advice given…
The guidance and friendly advice given by Sharon in the Belper office.
January 3, 2026
Reply from Hays Travel - Belper
Hi Mike,
Thank you for such lovely feedback, it was a pleasure doing your booking for you!
Kind Regards,
Sharon
Great service as usual
January 4, 2026
Reply from Hays Travel - Belper
Thank you so much for the lovely feedback. I will pass your comments onto Clare.
Kind Regards
Hays Travel Belper
Reply from Hays Travel - Belper
Thank you for a lovely review! I'm glad I gave you a great experience! Mia :)
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