After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... See more
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See what reviewers are saying
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... See more
Company replied
We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... See more
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Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29c King Street, DE56 1PX, Belper, United Kingdom
- 01773297044
4.9
Excellent
680 reviews
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Claire B, Belper
Claire B,
very helpful and informative with assisting booking a holiday to a destination and hotel of our choice. Took into consideration our needs and requests to accommodate around my 4yr son for our first family holiday abroad. Did not try and fob me off with other deals.secured the best deal possible and assisted with all the necessities of parking,checking in,insurance to make our holiday as smooth as possible.
September 6, 2025
Reply from Hays Travel - Belper
Thanks so much for taking the time to leave a lovely review, your kind words are really appreciated. It was a pleasure looking after you. Kind regards Clare and team Belper
Excellent service from Sharon always…
Excellent service from Sharon always manages to sort out lovely holidays and any issues
September 1, 2025
Reply from Hays Travel - Belper
Hi Jayne,
Thank you for taking the time to leave such lovely feedback.
It was a pleasure to help you with your booking.
Kindest Regards,
Sharon
Reply from Hays Travel - Belper
Thank you for the feedback.
Kind Regards, Hays Belper
Person serving me was wonderful
Person serving me was wonderful. Listened to what I wanted. Found out all the information I asked them for .Then booked my holiday in minutes which would have taken me ages to do. She was so kind and friendly nothing was to much trouble and she didn’t try to sell me things I didn’t want. Have used them before and will do so again.
September 4, 2025
Reply from Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday! I'm very glad you had a nice experience with us. Kind Regards, Antonia :)
Reply from Hays Travel - Belper
I'm glad to have helped you and sorted your holiday! Thank you for the lovely review. Kind Regards,
Rebecca
Friendly service
Friendly service, however not enough staff in the store to deal promptly with the numbers of people coming in.
September 2, 2025
Listened to and used my spec for…
Listened to and used my spec for holiday and continued listening without deviating onto other possibilities to create a shortlist. An enhancement would be summary sheet for each option. Also after purchase no summary sheet provided for the accomodation (but I could find relevant internet pages later).
August 31, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave a review , its is very much appreciated , We take you comments on board , Hope you are looking forward to your holiday Ange :-)
Clare was brilliant
Clare was brilliant, informative, professional and has found us our dream holiday to celebrate our 30th anniversary ❤️
August 30, 2025
Reply from Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday. -Clare
Really helpful staff who put together a…
Really helpful staff who put together a holiday for us. Rebecca was especially good.
August 23, 2025
Reply from Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday. Kind Regards, Rebecca
The whole process was enjoyable and…
The whole process was enjoyable and made easy by the professional team in Belper.
August 29, 2025
Reply from Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday. Kind Regards, Hays Travel Belper
Very helpful and interested
August 17, 2025
Reply from Hays Travel - Belper
Thank you for your lovely review, we appreciate your custom. Hays Travel Belper
Managed to find me the exact hotel I…
Managed to find me the exact hotel I was looking for even at very short notice before departing
August 21, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave a positive review. We really appreciate your booking and happy you managed to get exactly where you wanted to go :) Have a lovely time, Best wishes Rebecca and team Belper
I had to cancel a holiday and rebook…
I had to cancel a holiday and rebook the same one at a later date, and Rebecca dealt with all this beautifully.
August 20, 2025
Reply from Hays Travel - Belper
Thank you for the lovely feedback. Kind Regards, Hays Belper
Reply from Hays Travel - Belper
Thank you so much for your lovely review, it was a pleasure to book your holiday. -Toni :)
Very friendly very helpful did the best…
Very friendly very helpful did the best for us
August 11, 2025
Reply from Hays Travel - Belper
Thank you for the lovely feedback. Kind Regards, Hays Belper
Reply from Hays Travel - Belper
Thank you for taking the time to leave lovely feedbacjk it is very much apreciated. Kind regards Team Belper
Great experience from
We have booked a number of trips with Hays and always find them to be accommodating and helpful, as well as being very knowledgeable
August 10, 2025
Reply from Hays Travel - Belper
Thank you for the lovely feedback. Kind Regards, Hays Belper
Very good service
Very good service. Not rushed. Very knowledgeable
Will use again
Thank you for your help and time
August 4, 2025
Reply from Hays Travel - Belper
Thank you so much for your lovely review, we appreciate your custom. -Hays Travel Belper :)
Helpful and knowledgeable staff,
Helpful and knowledgeable staff,
Claire calls regularly to give us updates and helps us to fill in all the forms correctly, always gives honest advice,
July 27, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave a lovely review. We appreciate your feedback and custom, Kind regards, Clare
Nice lady but couldn’t find my previous…
Nice lady but couldn’t find my previous quote, noisy teller in background counting £’000s of pounds out.
I found i could have saved a lot of money booking directly with easyjet which i did while waiting.
July 31, 2025
Reply from Hays Travel - Belper
Thank you for taking the time to leave us feedback. We do take your comments on board. A member of the management team has tried to call you and left a voicemail to discuss your comments. Should you wish to discuss further please call the branch, Kindest regards Team Belper
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