We knew roughly where and when we wanted to go but the lady we saw helped us in deciding for certain which hotel. She was friendly, knowledgeable and helpful. We will definitely return for our next ho... See more
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See what reviewers are saying
Sophia always goes the extra mile to create a holiday package for you. Nothing is ever too much trouble , even researching holidays when she is not in store. Sophia knowledge is amazing, she is a c... See more
Company replied
The complications on the holiday we booked for next year would of been impossible to do yourself. Everything was done for us after over an hour in store I no the holiday will be perfect not only do th... See more
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Went to book a holiday with 2 friends for next year. Amy was friendly, helpful and knowledgeable. We have booked several holidays through Hays and the staff have always provided us with friendly a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 The Mall Broadway Shopping Centre, DA6 7JJ, Bexleyheath, United Kingdom
- 02039180708
4.9
Excellent
1K reviews
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Wonderful staff
Wonderful staff. Have no hesitation in using Hays Travel for their personal and professional attention for our holidays.Have recommended them to family and friends.
March 6, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Booking Holidays Through Hays Travel
We had Franqui who was very friendly polite and patient.She asked and listened to what we wanted from our holiday and also made some good suggestions.She liased with another company to give us the best deal.We would now book any future holidays through Hays again.
March 4, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
The staff made us welcome and very…
The staff made us welcome and very helpful we booked a holiday there straight away. Sam got us the hotel we wanted GREAT 👍
March 5, 2026
Reply from Hays Travel - Bexleyheath
Thank you for leaving this kind review. 😊
Amazing customer service from Samantha…
Amazing customer service from Samantha knowledgeable and helped us choose the perfect holiday and was able to tell us about the shops restaurants and area as she had been there before
March 2, 2026
Reply from Hays Travel - Bexleyheath
Thank you for a lovely review, we value you coming in and booking with us :)
Very helpful will go back when I need…
Very helpful will go back when I need to book a holiday very soon
February 24, 2026
Reply from Hays Travel - Bexleyheath
Thank you for the kind review :)
Very straight forward to book a holiday…
Very straight forward to book a holiday
The person who assisted me to choose a location and hotel took notice of what l asked for times of flights and dates l want
It’s the first time lve done a Europe holiday in quite a long time
But will be back to book another after this one
February 23, 2026
Reply from Hays Travel - Bexleyheath
Thank you for a lovely kind review - let us know when your ready to book the next holiday!
Friendly helpful Maxine from…
Friendly helpful Maxine from Bexleyheath branch very patient with us
March 1, 2026
Reply from Hays Travel - Bexleyheath
Hello
Thank you for your lovely comment and hope you are both looking forward to your holiday
The people in the Bexleyheath branch…
The people in the Bexleyheath branch are so nice and bubbly make you feel alive and special.
February 28, 2026
Reply from Hays Travel - Bexleyheath
Thank you for leaving this kind review. 😊
We go to Hays Travel in Bexleyheath…Happy Travellers!
We go to Hays Travel in Bexleyheath every time we book a holiday.
The staff there are always very helpful.
They always help as much as they can and we're always happy with the service we receive.
February 28, 2026
Reply from Hays Travel - Bexleyheath
Thank you for leaving this kind review. 😊
We wouldpful she got…
The young lady was so helpful she got me and my friend good deal on our holiday young lady name was franqui
February 28, 2026
Reply from Hays Travel - Bexleyheath
Thank you for leaving this kind review. 😊
Excellent customer service by Kat
Excellent customer service by Kat . Nothing was too much trouble
February 27, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Very helpful and efficient service to…
Very helpful and efficient service to identify and book our next holiday.
February 20, 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Sophia who assisted me was really good
Sophia who assisted me was really good, helped me decide which destination would suit my needs, as well as assisted me in sorting my travel insurance
February 18, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for the lovely review . It's always a pleasure assisting with your holiday plans , See you soon , Sophia : )
Good stall
Helena was very helpful and friendly asked for her as she helped so well last time we booked
February 24, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for 5 Star review , was lovely to see you again : )
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Sophia was fantastic as always
Sophia was fantastic as always, we wouldn’t go anywhere else.
Great service as always.
Thank you Sophia
February 22, 2026
Reply from Hays Travel - Bexleyheath
Happy to help with your holiday plans as always . Lovely to see you both , Catch up again soon , Sophia : )
Amazing staff
Staff were amazing took the time to find us the right holiday... When we wanted to upgrade they was quick and made us feel well looked after.
Great prices!
February 21, 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for the lovely review , always happy to assist . See you again soon : )
The lady that helped me book my holiday…
The lady that helped me book my holiday was Katrina she was brilliant getting me the best deals for what I asked for.
February 14, 2026
Reply from Hays Travel - Bexleyheath
Thank you leaving this kind review. 😊
Haley was very patient and very helpful…
Haley was very patient and very helpful in finding our 3 day break
February 21, 2026
Reply from Hays Travel - Bexleyheath
Thank you for the 5 Star review , very much appreciated : )
Very friendly and helpful!
Amy was really helpful and friendly. We went thinking that we were going to book one place and ended up booking somewhere completely different. Amy made some great suggestions and talked through lots of different options. She took the time to make sure that we were completely happy with our final choice. Really pleased that we decided to visit Hays rather than booking ourselves online!
February 21, 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for taking the time to leave me this kind review. 😊
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