Net year I ill be going to see the solar eclipse & wanted to get to Gibraltar the event ( once in a life time ) How ever Every hotel was fully booked or had put the price up that was well out sid... See more
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A very pleasant experience from opening the door and walking in, to exiting having booked a holiday. Adam couldn't have been more efficient, reassuring and patient, taking his time whilst we ma... See more
Company replied
We called in yesterday to book our holiday to Skiathos for 2027, Molly was as usual just wonderful.She didnt have to ask our names, she remembered us! After we booked that we then booked to go to Agad... See more
Company replied
The members of staff could not be more helpful, thorough and good sense of humour. My two colleagues and I would like to thank, especially Adam, for making our holiday arrangements with care and con... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18 Crown Walk, OX26 6HY, Bicester, United Kingdom
- 01869906040
4.9
Excellent
336 reviews
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Reply from Hays Travel - Bicester
Thank you for your review, I hope you have a wonderful holiday
Sharon😊
We dealt with Adam he is brilliant I…
We dealt with Adam he is brilliant I felt as if he listened to what I wanted and he did everything to make our booking experience first class
May 10, 2026
Reply from Hays Travel - Bicester
Good morning Mrs Brough, thank you for taking the time to leave this lovely review! I am glad that we were able to help sort out your holiday plans. Adam :)
Many thanks to Molly who spent two…
Many thanks to Molly who spent two sessions with us finding the right package to suit our needs,as we have some mobility issues more time was needed and given . Molly is apart from very professional ' a nice happy and friendly person to deal with.
April 30, 2026
Reply from Hays Travel - Bicester
Good afternoon,
Thank you for the lovely review, I hope you have an amazing trip!
Kind regards,
Molly
Great service
Adam had great knowledge and was able to answer any questions we had. We contacted Hays travel via email first and all questions answered quickly and they offered a meeting to discuss our requirements and to book up our holiday. Very friendly team and very helpful.
April 25, 2026
Reply from Hays Travel - Bicester
Good morning Mrs Tanner, thank you for taking the time to leave this kind feedback. I am glad we were able to help sort out your cruise plans. Adam :)
We were helped to arrange our holiday…
We were helped to arrange our holiday by a lovely young lady, I’m afraid I can’t recall her name but her staff number appears to be p7670, she was very patient with us and explored many different resorts and holidays, we always use Hays in Bicester, very friendly, super helpful and always professional, special mention for Sharon too who helped us last year and the year before.
April 15, 2026
Reply from Hays Travel - Bicester
Good morning,
Thank you for your kind review, I hope you have a lovely holiday!
Kind regards,
Molly
Always book our holidays with hats…
Always book our holidays with hats Bicester, fabulous helpful staff
April 15, 2026
Reply from Hays Travel - Bicester
Thank you for your review, I hope you both have a wonderful holiday
Sharon😊
Molly was very knowledgeable and…
Molly was very knowledgeable and helpful in directing us to the best options on our P & O cruise to the Norwegian Fjords.
April 2, 2026
Reply from Hays Travel - Bicester
Good morning,
Thank you for your kind review, I hope you have a lovely cruise!
Kind regards,
Molly
Molly made it so easy and effortless…
Molly made it so easy and effortless for us in deciding on our holiday whatever we asked wasn't a problem to look up and get the information really recommend her for all your travel needs
March 31, 2026
Reply from Hays Travel - Bicester
Good morning,
Thank you for your lovely review, I hope you have an amazing holiday!
Kind regards,
Molly
Very helpful and knowledgeable…
Very helpful and knowledgeable regarding holiday destinations, very nice lady
March 27, 2026
Reply from Hays Travel - Bicester
Thank you for your kind words, I hope you both have a wonderful holiday 😊
Sharon
helpful staff
Molly was so helpful and knowledgeable very patient and was able answer our questions thoroughly .It was a very pleasant experience
March 21, 2026
Reply from Hays Travel - Bicester
Thank you for your review, I hope you have a wonderful holiday in Croatia.
Molly 😊
Always a great experience at Hays…
Always a great experience at Hays Travel, Bicester. The team are welcoming, knowledgeable and always happy to see you.
March 14, 2026
Reply from Hays Travel - Bicester
Thank you for your kind words, happy cruising 😊
Sharon
Friendly professional service Gave…
Friendly professional service Gave advice on different flights and times Easy to talk to
March 3, 2026
Reply from Hays Travel - Bicester
Hi Paul and Karen,
Thank you for taking the time to leave me this lovely review. I'm glad we were able to help sort your holiday plans.
Adam :)
Reply from Hays Travel - Bicester
Good morning,
Thank you for the kind review, I hope you have a lovely holiday!
Kind regards,
Molly
Reply from Hays Travel - Bicester
Good morning,
Thank you for the kind review, I hope you have a lovey time!
Kind regards,
Molly
We knew what we wanted to book and it…
We knew what we wanted to book and it was all completed in a polite professional manner
February 27, 2026
Reply from Hays Travel - Bicester
Hi Mr Peters,
Thank you for taking the time to leave this lovely review! I am glad we were able to help sort your holiday plans.
Adam :)
Staff members were very helpful.
February 27, 2026
Reply from Hays Travel - Bicester
Hi Nova
Thank you for taking the time to leave this lovely review. We are glad that we were able to help get you booked.
Adam :)
Molly has worked very hard to give us…
Molly has worked very hard to give us the holiday we requested including dealing with changes that occurred after we booked.
February 26, 2026
Reply from Hays Travel - Bicester
Good morning,
Thank you for your kind review, I really appreciate it and hope you have a wonderful trip!
Kind regards,
Molly
Normally deal with molly
Normally deal with molly, who is just amazing however it was mollys day off so saw Adam who was equally as good as molly.. nothing was to much trouble.. used hays travel for our last 2 holidays to Cyprus and will definitely use again.
February 20, 2026
Reply from Hays Travel - Bicester
Good morning,
Thank you for your kind review, we hope you have a lovely holiday!
Kind regards,
Molly & Adam
Nothing was too much trouble
Nothing was too much trouble for Molly.
It was a very tricky South American itinerary, which took a lot of time and attention.
But the perfect solution was found at the right price.
We are very happy with it.
February 15, 2026
Reply from Hays Travel - Bicester
Hi Simon
Thank you for your very kind words, I hope you have a wonderful time
Molly
Reply from Hays Travel - Bicester
Hi Abigail,
Thank you for your kind words, I hope you and the family have a wonderful holiday
Adam
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