Hays Travel - Bicester Reviews 

337
TrustScore 5 out of 5

4.9

18 Crown Walk, OX26 6HY Bicester, GB


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Rated 5 out of 5 stars

Net year I ill be going to see the solar eclipse & wanted to get to Gibraltar the event ( once in a life time ) How ever Every hotel was fully booked or had put the price up that was well out sid... See more

Company replied

Rated 5 out of 5 stars

A very pleasant experience from opening the door and walking in, to exiting having booked a holiday. Adam couldn't have been more efficient, reassuring and patient, taking his time whilst we ma... See more

Company replied

Rated 5 out of 5 stars

We called in yesterday to book our holiday to Skiathos for 2027, Molly was as usual just wonderful.She didnt have to ask our names, she remembered us! After we booked that we then booked to go to Agad... See more

Company replied

Rated 5 out of 5 stars

The members of staff could not be more helpful, thorough and good sense of humour. My two colleagues and I would like to thank, especially Adam, for making our holiday arrangements with care and con... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18 Crown Walk, OX26 6HY, Bicester, United Kingdom

  • 01869906040

4.9

Excellent

TrustScore 5 out of 5

337 reviews

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4.9

All reviews

(337)

127,122 reviews in the last 12 months

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Rated 4 out of 5 stars

llooking forward to our holiday isit to Hays Travel You provided for us a holiday that we…

You provided for us a holiday that we were looking for.
We did ask for assistance at the airport for myself but I see no notice about that our paper work.
Looking forward to our holiday in Portugal.

July 17, 2024
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Reply from Hays Travel - Bicester

Thank you for booking with us & taking the time to write us a good review. The assistance is all booked as requested. Wishing you an amazing holiday

Rated 5 out of 5 stars

Happy travel

I just hays travel nothing is to much trouble the girls who work in there are absolutely brilliant they treat every customer the same always friendly always with a smile and so helpful I will always book with hays in Bicester because everytime you get 💯 percent the girls are second to none brilliant

July 9, 2024
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Reply from Hays Travel - Bicester

Thank you so much for leaving this very kind review! Best wishes, Team Bicester

Rated 5 out of 5 stars

Fantastic service

Jasmine was fabulous, so helpful when we booked with her. The second time we have used the Bicester Branch of Hays Travel. Easy, personable and efficient. Going to be our ‘go to’ now for all our upcoming adventures 😀

June 9, 2024
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Reply from Hays Travel - Bicester

Thank you so much for leaving this lovely review!
Kindest regards,
Jasmine

Rated 5 out of 5 stars

First time booking with Hayes travel

Amy was excellent , listening to the questions we asked she found us a holiday meeting our expectations, she booked it & even sorted parking , left the store with everything printed off & as she promised emailed everything to us before we got home , Thanks Amy your time & care was very much appreciated

June 1, 2024
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Reply from Hays Travel - Bicester

Thank you for your really kind review, it is much appreciated. Kind regards, Amy

Rated 5 out of 5 stars

Thanks Ladies 😁!!

Kind ladies I cried and they helped me
Professional
Helpful
Went through things as slowly
They thought of everything
Well done 👍
Absolutely can't fault them
Thanks ladies 😄

May 5, 2024
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Reply from Hays Travel - Bicester

Thank you for your kind review, kind regards, Amy

Rated 5 out of 5 stars

The young lady who served us in your…

The young lady who served us in your Bicester shop, Mia-Mai, and ultimately booked our holiday was knowledgeable, understanding, personable, efficient and able to offer appropriate advice. It was a pleasure doing business.

April 30, 2024
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Reply from Hays Travel - Bicester

Thank you so much for leaving this lovely review!
Best wishes,
Mia-Mai

Rated 5 out of 5 stars

Lovely cheerful staff that were very…

Lovely cheerful staff that were very helpful and went beyond just booking our package short City break.

April 26, 2024
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Reply from Hays Travel - Bicester

Thank you for leaving this kind review! Always happy to go above and beyond!
Kindest regards,
Jasmine

Rated 5 out of 5 stars

pleasant lady looked on line to get the…

pleasant lady looked on line to get the sort of trip I wanted. One I could not find online that was not too expensive. She came up with a great holiday to Salzburg at a good price. She was very helpful, nothing was too much trouble. It is so nice to book a holiday in this way, you feel so much safer. thanks.

May 1, 2024
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Reply from Hays Travel - Bicester

Thank you for the kind review! We hope you have a lovely time.
Kind regards, Amy

Rated 5 out of 5 stars

My first time to use Hays and was…excellent

My first time to use Hays and was delighted in the way I was treated. Most helpful and as a solo traveller I like to know I am having good service. This j did. Well done.

April 23, 2024
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Reply from Hays Travel - Bicester

Thank you for your very kind review and we are glad we exceeded your expectations. Kind regards, Hays Travel Bicester

Rated 5 out of 5 stars

My friend and I had a week away at Son…

My friend and I had a week away at Son Caliu, Palma Nova. A wonderful experience and will definitely return in the future. I actually went into Hayes Travel in Bicester to book another holiday with Mia on my return. Mia and the team were very friendly and helpful.

April 16, 2024
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Reply from Hays Travel - Bicester

Thank you for your review. We are glad you had a lovely time on your previous holiday and came back to book another one. Kind regards, Hays Travel Bicester

Rated 5 out of 5 stars

Helpful staff

March 22, 2024
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Reply from Hays Travel - Bicester

Thank you for your review. It is much appreciated. Kind regards, Hays Travel Bicester

Rated 1 out of 5 stars

The service was first class…

The service I received was first class the young lady advised me correctly and was very efficient in her job

March 31, 2024
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Reply from Hays Travel - Bicester

Hi Wayne, thank you so much for your kind words and for booking with us once again :-) We have tried to contact you regarding the 1* rating hopefully we will speak to you soon.

Rated 5 out of 5 stars

Sales person listened to what we…

Sales person listened to what we required from a holiday and spent some time with looking at our options. She was very personable and professional .

March 24, 2024
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Reply from Hays Travel - Bicester

Thank you for your kind review, it is very nice to hear. Kind regards, Hays Travel Bicester

Rated 5 out of 5 stars

Very helpful and friendly…

Very helpful and friendly staff.Prepared to resolve any questions or issues that we raised.Disappointed with usa agent as after being given a quote it was constant add ons,eg oh didn't book your luggage for on going flight that will cost you another 30 dollars each,only one driver booked for fly drive so another extra to add husband and so on.

March 27, 2024
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Reply from Hays Travel - Bicester

Thank you for your kind and honest review Pamela. I have fed this back to the agent I dealt with to be clearer on future quotes about what's included to avoid any confusion and disappointment, apologies about this. I am glad we managed to get the perfect holiday sorted for you and hope to see you again soon. Kind regards, Amy

Rated 5 out of 5 stars

Very friendly and personable staff…

Very friendly and personable staff member. Gave good advice and very helpful. Felt very reassured that our booking was exactly what we wanted.

March 12, 2024
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Reply from Hays Travel - Bicester

Thank you so much for leaving this kind review!
Kind regards,
Hays Travel Bicester

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