The girl who served us, Sienna, was very helpful and showed us a number of places that would be suitable for our requirements. She was patient with us as we looked them over and was very thorough in c... See more
Company replied
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Hannah at was absolutely fantastic from start to finish. She was so friendly and patient, answering all of our questions and making the whole booking process feel easy and stress-free. Nothing was too... See more
Company replied
We popped into Hays in Biggleswade just to make an enquiry. Been interested on a holiday to Antalya. Sienna was very helpful & knowledgeable. She listened to all our requirements. Within 1/2 an... See more
Company replied
Sienna at Biggleswade was very informative about the different countries we could possibly choose for our destination in Sept 2026 as were undecided on where we wanted to go. She gave us some quotes w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8A High Street, SG18 0JA, Biggleswade, United Kingdom
- 01767823042
4.9
Excellent
416 reviews
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Reply from Hays Travel - Biggleswade
Thank you so much for your wonderful review! We are so pleased to hear that you consistently find our team helpful and friendly. We truly appreciate your kind words.
Reply from Hays Travel - Biggleswade
Paul,
We are so glad we could help you find the perfect holiday!
Kind Regards
Hays Travel
Holiday booking.
Kiren took care of us and booked our holiday, and our insurance. She was polite, professional, and knew her job. Very well done.
June 7, 2026
Reply from Hays Travel - Biggleswade
We are so pleased you had such a positive experience with our team. We appreciate your kind words and are glad we could assist with your holiday plans.
THEY WERE VERY HELPFULL AT BIGGLESWAD…
THEY WERE VERY HELPFULL AT BIGGLESWAD WE WOULD ALWAYS GO BACK YOUR COMPANY
June 5, 2026
Reply from Hays Travel - Biggleswade
We are delighted to hear you had such a positive experience at Biggleswade. We appreciate your loyalty.
The staff r very friendly n helpful …
The staff r very friendly n helpful they dont rush you they give you all the information needed thats why i will always book holidays with hay,s travel
May 31, 2026
Reply from Hays Travel - Biggleswade
We truly appreciate your kind words! We are delighted to know our team provided excellent service and information. We look forward to assisting you again.
The young lady who I dealt with could…
The young lady who I dealt with could not have been more helpful.She was very efficient,friendly and made my experience a good one.
June 6, 2026
Reply from Hays Travel - Biggleswade
Valerie Day,
We're so glad to hear our team member provided such efficient and friendly service, making your experience a good one. Thank you for your kind words!
Kind Regards
Hays Travel
Very Positive experience to…
Very happy Mae explained everything to me and answered any questions that I had, remaining very patient when I called back a couple of times to confirm things
June 4, 2026
Reply from Hays Travel - Biggleswade
We are so glad to hear you were happy with the service and had all your questions answered. Thank you for your kind words!
Kind Regards
Hays Travel
Great friendly staff
Great friendly staff, Sienna was brilliant, helpful and found us a fab selection of hotels to choose from x
May 17, 2026
Reply from Hays Travel - Biggleswade
vicky willis,
We are so glad our team could help you find a fantastic selection of hotels! Thank you for your kind words.
Always a friendly welcome
Always a friendly welcome whenever we call in. Thank you Jackie for making our booking and sorting out our requests with the hotel. We knew what we wanted and Jackie had it sorted in no time.
May 29, 2026
Reply from Hays Travel - Biggleswade
We are so pleased to hear about your friendly welcome and efficient booking process. Thank you for your wonderful feedback!
Kind Regards Hannah
Hays are excellent at their job
Hays are excellent at their job. I always book my holidays through them, as they are first class. They give you their undivided attention and go to great lengths to find the right holiday for you. I would not trust anyone else to book my holiday/cruises. They take care of everything.
May 23, 2026
Reply from Hays Travel - Biggleswade
susan ,
We truly appreciate your wonderful feedback! It's fantastic to hear that you consistently receive first-class service and trust us with your holiday bookings. Thank you for your loyalty.
Kind Regards
Hays Travel
Excellent Service!
The girl who served us, Sienna, was very helpful and showed us a number of places that would be suitable for our requirements. She was patient with us as we looked them over and was very thorough in checking out the various questions we asked using other internet sources. Would thoroughly recommend the team in Hayes Travel, Bigglewade as the other girl on duty also helped in solving our issues we had. Excellent service.
May 16, 2026
Reply from Hays Travel - Biggleswade
Dave T,
We are so pleased to hear about your excellent experience with our team! It's wonderful that our colleague was so helpful and thorough in assisting you. Thank you for your kind recommendation.
Kind Regards
Hays Travel
Reply from Hays Travel - Biggleswade
Thank you for your kind review, we really do appreciate it :)
- Hays travel Biggleswade
Great service very helpful staff.
May 22, 2026
Reply from Hays Travel - Biggleswade
We appreciate your kind words. We are glad our staff was helpful.
Jackie was very helpful
Jackie was very helpful. Went through lots of different options for me. Found me a great deal for a last minute trip.
May 17, 2026
Reply from Hays Travel - Biggleswade
We are so happy to hear we could help you find a great deal for your last-minute trip. We appreciate your kind words.
Kiren really looked into finding the…
Kiren really looked into finding the holiday we wanted even though it wasn't a package, until she packaged it altogether for us .
May 8, 2026
Reply from Hays Travel - Biggleswade
BENNETT,
We appreciate your kind words! We are so happy to hear that you received excellent service and that we could create the perfect holiday for you.
Kind Regards
Hays Travel Biggleswade
Great Service
The Agent we dealt with, Hannah Marshall was attentive efficient and patient offering various options
May 2, 2026
Reply from Hays Travel - Biggleswade
Hi Jenny
We appreciate your kind words. We are so glad that Hannah was attentive, efficient, and patient while offering you various options. :)
I’ve used hays travel for years now and…
I’ve used hays travel for years now and have always had very good service
April 26, 2026
Reply from Hays Travel - Biggleswade
Andrew Chowings,
We appreciate your continued trust in us over the years. It's great to know you've consistently received excellent service from our team.
Helpful and efficient face to face…
Helpful and efficient face to face service. So much better than on line.
April 23, 2026
Reply from Hays Travel - Biggleswade
Phoebe Moore,
We appreciate you finding our face-to-face service helpful and efficient! We're glad it was better than online for you.
Reply from Hays Travel - Biggleswade
thanks for booking with us and hope to book many more for you :)
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