I gave them a budget and they found me a great all inclusive holiday in Menorca, Kieron worked hard to find me something suitable for me and my granddaughter who is only 5 , great location walking d... See more
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See what reviewers are saying
We had a bit of a wait as it was busy but we were given an apology for waiting. Also asked if we had a quick question to save us waiting but we didn’t, needed to book a holiday. Excellent service fr... See more
Company replied
I had a wonderful experience booking my recent holiday through Hays Travel. The staff were extremely friendly, professional, and took the time to find the exact deal that fit my budget. The... See more
Company replied
The girl who served us, Sienna, was very helpful and showed us a number of places that would be suitable for our requirements. She was patient with us as we looked them over and was very thorough in c... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8A High Street, SG18 0JA, Biggleswade, United Kingdom
- 01767823042
4.9
Excellent
442 reviews
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Hays travel biggleswade
The staff at Hays travel Biggleswade were fantastic at helping us book our upcoming holiday to to be Norwegian Ffords.
We booked.over the phone and they explained everything in detail and made the whole process very easy for us.
January 23, 2026
Reply from Hays Travel - Biggleswade
We’re really pleased to hear that we made booking your Norwegian Fjords holiday such a smooth and easy experience. Wishing you a wonderful trip – the Norwegian Fjords are truly spectacular!
Holiday booking
Hannah was very knowledgeable and spent a lot of time looking at different dates and options. She made booking the holiday a stress free process
Thankyou
January 24, 2026
Reply from Hays Travel - Biggleswade
Carole,
We appreciate you taking the time to leave us such a complimentary review. We are so glad we could assist in booking your holiday and making it stress free. I hope you have an amazing holiday.
Hannah :)
Very friendly staff
Very friendly staff. Excellent knowledge of places to visit very helpful excellent company.
January 13, 2026
Reply from Hays Travel - Biggleswade
It was a pleasure booking your holiday with you, and thank you for coming into the store. Jackie :)
Fantastic service
Fantastic service, polite helpful. Lots of advice very professional. Would use a travel agent again.
January 21, 2026
Reply from Hays Travel - Biggleswade
Paula,
We appreciate you taking the time to leave us such a great review. We are so glad that you found our advice helpful and our service fantastic.
Hays Travel
Our Personal Experiences With Hayes Travel
We have booked several holidays with Hayes over the years and haven't been disappointed. Service is excellent and helpful, they always go above and beyond to ensure customer satisfaction. Their agents are knowledgeable and professional. The office we use in Biggleswade always has a warm and welcoming vibration. Special thanks to Sienna who made choosing the holiday and organizing very easy.
January 21, 2026
Reply from Hays Travel - Biggleswade
michael newstead,
We appreciate your continued trust in us for your holiday bookings. It's great to know that our team's dedication to providing excellent service and ensuring customer satisfaction resonates with you. We're happy that your experience was easy and enjoyable. Looking forward to future holidays for you :)
Hays Travel
Reply from Hays Travel - Biggleswade
Glad you had a great experience—happy to help anytime :)
Thankyou Hannah of Biggleswade very…
Thankyou Hannah of Biggleswade very efficient and helpful
January 18, 2026
Reply from Hays Travel - Biggleswade
We appreciate you taking the time to leave us this great review. We're so happy to hear that you found our service helpful and efficient.
Really helpful booking experience to…
Really helpful booking experience to suit our needs.
January 17, 2026
Reply from Hays Travel - Biggleswade
Thank you for your review
Stress free
The process was so easy and stress free. Very pleasant and knowledgeable staff. Thank you
January 15, 2026
Reply from Hays Travel - Biggleswade
Thank you for your review! Were glad you had a great experience with us.
Great service !
I usually book my own holidays with separate flights and accommodation but on this occasion I decided to approach Hays Travel in Biggleswade for my short break with a pal and I am so pleased I did. Jackie was very helpful and found a great deal for us. She was very informed and able to answer my various questions as we are going somewhere completely new. Jackie also indicated the extra services such as the Hays money card and currency. I used to work in the travel industry a long time ago so it’s great to know it’s in safe hands. I recommend Hays Travel and their very nice staff. Thanks again Jackie!
January 14, 2026
Reply from Hays Travel - Biggleswade
We’re absolutely delighted to hear that you chose Hays Travel Biggleswade for your short break and that Jackie was able to find you a great deal. :)
Reply from Hays Travel - Biggleswade
We’re glad everything was quick, efficient, and well catered for. Hope to assist you again soon 😊
Each time we book the team remember…
Each time we book the team remember what we like in a holiday and give us all the information we need to choose the right holiday for us.
January 5, 2026
Reply from Hays Travel - Biggleswade
Thank you for your 5-star review — we really appreciate it!
Holid🌞y Booking
Good service , found our ideal getaway for sept , ticking all the boxes for our requirements, and Thank you 🌞
January 10, 2026
Reply from Hays Travel - Biggleswade
So pleased managed to get you sorted on your September break. Many thanks for booking with me. Jackie :)
Reply from Hays Travel - Biggleswade
We appreciate your kind words regarding the friendly and efficient service, and we thank you for your review.
- Mae
Really helpful took the time to give us…
Really helpful took the time to give us lots of options to get the trip just right.
January 2, 2026
Reply from Hays Travel - Biggleswade
Hi Kirsten,
It was a pleasure helping you explore all the options and tailor the trip to fit exactly what you wanted. Hope you have an amazing time!
Sienna
Holiday booking to Benidorm in march
I always book holiday with you.The colleagues at the Biggleswade store are superb and very helpful and nothing is too much trouble.Wouldn’t go anywhere else.
January 6, 2026
Reply from Hays Travel - Biggleswade
Hi Linda,
Thank you for being a repeat customer and for your kind review :)
Reply from Hays Travel - Biggleswade
We are so happy that you had a wonderful holiday, and we appreciate you taking the time to share your experience with us :)
Reply from Hays Travel - Biggleswade
Thank you for your feedback!
Reply from Hays Travel - Biggleswade
We're happy to hear that you booked the holiday you wanted and received a discount. Thank you for your feedback.
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