I gave them a budget and they found me a great all inclusive holiday in Menorca, Kieron worked hard to find me something suitable for me and my granddaughter who is only 5 , great location walking d... See more
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See what reviewers are saying
We had a bit of a wait as it was busy but we were given an apology for waiting. Also asked if we had a quick question to save us waiting but we didn’t, needed to book a holiday. Excellent service fr... See more
Company replied
I had a wonderful experience booking my recent holiday through Hays Travel. The staff were extremely friendly, professional, and took the time to find the exact deal that fit my budget. The... See more
Company replied
The girl who served us, Sienna, was very helpful and showed us a number of places that would be suitable for our requirements. She was patient with us as we looked them over and was very thorough in c... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8A High Street, SG18 0JA, Biggleswade, United Kingdom
- 01767823042
4.9
Excellent
441 reviews
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Sienna and Hannah are always so helpful…
Sienna and Hannah are always so helpful making my booking so stress less. Totally recommend hays in Biggleswade beds
February 25, 2026
Reply from Hays Travel - Biggleswade
We appreciate your kind words! We're happy to hear that we made your booking experience stress-free. Thank you for recommending us. Hannah :)
Reply from Hays Travel - Biggleswade
Thank you for your review :)
Very helpful & informative staff.Took…
Very helpful & informative staff.Took all the stress out of booking a holiday. Highly recommend.
February 21, 2026
Reply from Hays Travel - Biggleswade
We appreciate your kind review! We're happy to hear that our staff were so helpful and made booking your holiday stress-free.
Great service and very helpful made it…
Great service and very helpful made it all so much easier
February 19, 2026
Reply from Hays Travel - Biggleswade
We appreciate you sharing your experience. We are so happy to hear that our great service made everything easier for you! :)
Lady that sorted our booking was…
Lady that sorted our booking was helpful and professional
February 15, 2026
Reply from Hays Travel - Biggleswade
We appreciate your positive feedback regarding the helpful and professional assistance you received when booking.
Hays Travel Biggleswade :)
Reply from Hays Travel - Biggleswade
We are so happy that we could sort your holiday quickly and easily; thank you for letting us know about your experience with us.
hays Travel Biggleswade
Friendly happy to help and understood…
Friendly happy to help and understood what we were looking for.
February 11, 2026
Reply from Hays Travel - Biggleswade
Thankyou for your kind words! We are so happy to hear that we understood your needs and were able to help you find what you were looking for. Hannah :)
Jackie was so helpful for us all…
Jackie was so helpful for us all booking our first cruise with loads of questions to finding us the best price and rooms to accommodate us all. With emails and in store so thankful for the kindness and nothing was to much.
February 8, 2026
Reply from Hays Travel - Biggleswade
Lisa Lewinton,
I appreciate you taking the time to leave such a complimentary review! It's wonderful to hear that I could assist with your first cruise booking and provide the best options for you. Thank you for your booking. Jackie :)
Help came quickly
Help came quickly. Holiday booked, even calling up people concerned. Amazing £1 deposit was a great surprise. Thank you.
January 28, 2026
Reply from Hays Travel - Biggleswade
You’re very welcome. I’m delighted we were able to assist so quickly. Please feel free to contact me if you need any further support.
Sienna :)
Fantastic service!
Hannah at was absolutely fantastic from start to finish. She was so friendly and patient, answering all of our questions and making the whole booking process feel easy and stress-free. Nothing was too much trouble, and she really took the time to help us. We have booked before and wouldn’t hesitate to book with Hannah again — highly recommended! Five star service!
February 5, 2026
Reply from Hays Travel - Biggleswade
We're delighted to hear that your booking experience was easy and stress-free with Hannah. We appreciate your kind words and are so glad we could help you. Thank you!
Excellent service with knowledgeable…
Excellent service with knowledgeable staff that help
January 28, 2026
Reply from Hays Travel - Biggleswade
roma Mcreynolds,
We appreciate you taking the time to share your experience with us. We are so glad our knowledgeable team could help you!
Hays Travel
Polite and efficient service.
February 3, 2026
Reply from Hays Travel - Biggleswade
customer Steve,
We appreciate you sharing your feedback, and we are so glad that our service was efficient and polite for you.
Hays Travel
Reply from Hays Travel - Biggleswade
Thanks for your kind review :)
The travel agent was very helpful…
The travel agent was very helpful pleasant and booked our cruise very quickly and efficiently.
January 24, 2026
Reply from Hays Travel - Biggleswade
We appreciate you sharing your experience. We're so glad the booking process was quick and efficient, and that you found our service helpful.
Professional
Professional, knowledgeable and friendly member of staff ( Jacqueline) that arrange my holiday celebrating our 40th wedding anniversary.My first time with Hays travel but certainly will not be my last.
January 29, 2026
Reply from Hays Travel - Biggleswade
We're happy to hear that the planning of your 40th wedding anniversary holiday went so well. We appreciate your kind words and are so glad you found Jackie helpful. We look forward to helping you again.
Very helpful staff willing to help.
Very helpful staff willing to help me at each step of my flight booking process.
January 27, 2026
Reply from Hays Travel - Biggleswade
We appreciate you sharing your experience. We're so happy to hear our staff were helpful during your booking process.
Found my cruise
Sienna researched the type of cruise I wanted and replied with two options very quickly. From the start the matter was decided in less than two days and the cruise booked.
January 29, 2026
Reply from Hays Travel - Biggleswade
We're happy to hear that Sienna quickly provided you with suitable cruise options. Thank you for sharing your booking experience; we appreciate your feedback!
Sienna could not have been more helpful…
Sienna could not have been more helpful and friendly
January 29, 2026
Reply from Hays Travel - Biggleswade
Great to hear you had such a positive experience :)
Reply from Hays Travel - Biggleswade
Gerald,
We're glad you had a quick and good experience. Thank you for your positive feedback; it means a lot to our team.
Hays Travel
Lots of help from the young ladies in…
Lots of help from the young ladies in the office
January 19, 2026
Reply from Hays Travel - Biggleswade
Thank you for your kind review :)
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