Best Travel Agent in Southampton! We no longer go anywhere else, or use any other app. A personal service by Hays whose staff know you and your holiday needs better than you know yourself. Margi a... See more
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Hays travel are our go to travel experts.We have been using them for a long time now as they never fail to provide excellent service coupled with terrific deals. All the staff at the Bitterne branch... See more
Company replied
Always use Hays travel as they make everything so easy, help choose, match price and arrange everything, including checking in and holiday money. Megan is so helpful at the Bitterne Branch.
Company replied
Whenever I book my holidays Margi is always so bubbly answers all questions always go away happy with my booking she is an asset to the Hayes team
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
399 Bitterne Road, SO18 5RR, Bitterne, United Kingdom
- 02380985098
4.9
Excellent
672 reviews
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Excellent Service as always
Excellent Service as always, the Ladies are very helpful and professional 👍
The only problem was with the internet, kept going down and making an easy job very difficult and time consuming.
January 20, 2026
Reply from Hays Travel - Bitterne
Thank you :)
I was given such a personal service
I was given such a personal service , it felt like I was in a family. All my questions were answered and my cruise booked within half an hour.
January 20, 2026
Reply from Hays Travel - Bitterne
Hi Rosemarie, thankyou so much for the review, it was my pleasure:)
Margi was great
Margi helped us to book our second cruise with Hayes, brilliant. Will be back to book some more holidays I am sure.
January 20, 2026
Reply from Hays Travel - Bitterne
Thank you for your lovely review :)
First class ,,
First class ,,, always book with HAYS for my holidays.staff are really lovely and take time helping you choose a good valued holiday ,,worth a visit if you are looking for a holiday.
January 20, 2026
Reply from Hays Travel - Bitterne
Hi Theresa, thankyou so much for your review, it was my pleasure:)
The ladies are all so friendly and very…
The ladies are all so friendly and very helpful
January 16, 2026
Reply from Hays Travel - Bitterne
Thank you :)
Very helpful staff
The lady was very helpful finding me a holiday to India that fitted my needs. When booking the holiday she gave me plenty of information on Visas that i needed to complete before my holiday
January 10, 2026
Reply from Hays Travel - Bitterne
Thank you very much for your kind review :)
The young ladies were very helpful and…
The young ladies were very helpful and professional.
January 10, 2026
Reply from Hays Travel - Bitterne
Thank you so much for your lovely review !
Bittetne branch…(margi)
Always come in to your bitterne branch Southampton with a holiday which we find online and see margi who always is able to match the price and is always so helpful
January 8, 2026
Reply from Hays Travel - Bitterne
Thank you :)
We were able to get documents emailed…
We were able to get documents emailed for us
December 31, 2025
Reply from Hays Travel - Bitterne
We're happy to hear that we could email the documents you needed. We appreciate your feedback and your time.
Reply from Hays Travel - Bitterne
Thank you Robert :)
Michele is so professional & helpful
Michele is so professional & helpful, I actually enjoyed my visit.
December 11, 2025
Reply from Hays Travel - Bitterne
Thank you for your lovely review :)
Really polite agent
Really polite agent, good range of hotels and budgets, very quick and easy.
December 2, 2025
Reply from Hays Travel - Bitterne
Thank you for your lovely review
Reply from Hays Travel - Bitterne
Thank you for your lovely review
The staff are so helpful and great at…
The staff are so helpful and great at finding the perfect holiday, margie has help use for many of years she is great
November 29, 2025
Reply from Hays Travel - Bitterne
Thankyou so much for your review, it is always my pleasure:)
A 60yr old's first visit to a travel agent
Ive never been to a travel agent before
I will be coming back
Margi and the other girls made us feel really welcome and never complained about our dilly-dallyng
Very impressed
December 2, 2025
Reply from Hays Travel - Bitterne
Hi Darren thank you so much for your kind review :)
I entered the shop with no idea of what…
I entered the shop with no idea of what I wanted. Margaret who helped me was fantastic. She gave me lots of choices and never 'pushed' me. She devoted a long time to me, selecting a holiday and explained all the booking system. I would most certainly recommend Hays Travel in Bitterne to anyone. Well done to you all
December 1, 2025
Reply from Hays Travel - Bitterne
Hi June, thankyou so much for your review, it was an absolute pleasure and glad we got something booked for you:)
Reply from Hays Travel - Bitterne
Good afternoon Mr & Mrs Muldowney, many thanks for your amazing review, thankyou
Great professional service
I asked for Margi,s help to book a holiday
This was done quickly with a few telephone calls between us
Holiday booked special request of upgrade and private transfer
November 22, 2025
Reply from Hays Travel - Bitterne
Thank you for leaving such a lovely review :)
The agent knew what offer I was asking…
The agent knew what offer I was asking about. As she was an apprentice, she asked a colleague for clarification and they worked well together. They even managed to save me some extra money by applying a code/offer.
They worked as quickly as they could but still checked that I was happy with the product.
Thank you Tayah and Lily.
November 21, 2025
Reply from Hays Travel - Bitterne
Thank you for your lovely review, we're glad we could help :)
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