The staff at the Blaby store are all so helpful with helping us book our next holiday to sorting out the currency we need. Nothing seems to be to much trouble especially as we weren't sure where exact... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff at the Blaby store are all so helpful with helping us book our next holiday to sorting out the currency we need. Nothing seems to be to much trouble especially as we weren't sure where exact... See more
Company replied
Friendly reliable advisors who get to know their customers needs and help to facilitate amazing holiday experiences. The booking prosses was made very easy and the staff support you at every stag... See more
Company replied
Warm welcome from friendly staff and comfortable surroundings. Our agent was professional, friendly and extremely knowledgeable. She listened to what we wanted and helped us find and book a fabulo... See more
Company replied
I always book my vacation through HAYS Travel. I am happy with the high service they provide in making my booking enjoyable and releasing my hard earned Cash. I would also like to mention Keane who o... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
14/15 Johns Court, LE8 4DJ, Blaby, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam was excellent and very passionate about our booking could not fault hays when booking highly recommended

Reply from Hays Travel - Blaby
The staff were friendly, competent and knowledgeable. We were given several good offers, all within our budget and timeframe, and they were able to organise pickup, parking and insurance as well. We will definitely be using their services again.

Reply from Hays Travel - Blaby
Staff were very helpful offering different options and knowledge was also good.

Reply from Hays Travel - Blaby
Mollie was so welcoming, smiley, friendly and very patient. Mollie listened carefully to our requirements (trains, hotels and cruise) and got back to us with a quote. She then listened again with our final queries before double checking. We booked with confidence and are looking forward to our holiday. Thanks Mollie

Reply from Hays Travel - Blaby
Above and beyond service, nothing too much trouble
Found us just what we wanted

Reply from Hays Travel - Blaby
Very polite and helpful staff cannot fault the service and would not go anywhere else

Reply from Hays Travel - Blaby
Another exceptional service from Lynda and the team at Hays Blaby.
Lynda goes above and beyond to always help us get the best deal.
Very patient considering we go back and forth with different requests and changes
Thanks to Mollie also for getting the holiday all booked and confirmed ✅

Reply from Hays Travel - Blaby

Reply from Hays Travel - Blaby
I was not able to see the first person I spoke as she was celebrating her birthday.
But much appreciated that she had rang me to see if I was still going to book.
My booking was dealt with very efficiently,with plenty of help as I am not very good with new technology.

Reply from Hays Travel - Blaby
Very easy and helpful in booking our holiday, and everything printed off for us ready to go, thank you Mollie

Reply from Hays Travel - Blaby
the personal attention given to us by Janine makes us want to come back and book our holidays with Hayes.

Reply from Hays Travel - Blaby
I went into store and sat with Sam and told her what we were looking for .she found a few different holidays and we went through them looking at price .time of year to go etc .nothing was too much trouble.

Reply from Hays Travel - Blaby
All staff are knowledgeable and friendly and will do everything possible to ensure that we got the holiday most suited to our needs. Thanks Mollie from the Blaby store

Reply from Hays Travel - Blaby
Friendly member of s

Reply from Hays Travel - Blaby
As usual your staff are amazing. Helpful knowledgeable and friendly.

Reply from Hays Travel - Blaby
Very patient and helpful and very knowledgeable about our selection of resorts

Reply from Hays Travel - Blaby
Regularly book with Hays Blaby. I feel confident that they will deliver a first rate booking service. Equally important the service right up to my holidays is friendly, supportive & gives me complete peace of mind.
Booked this time with Lynda who in her usual professional, friendly manner guided me through the process. In 45 minutes she had booked me 2 back to back cruises with everything I had requested! Brilliant!
Thank you Lynda :)
Highly recommend Hays Blaby & will definitely be booking through them again.

Reply from Hays Travel - Blaby
Great team always look after us so we'll and understand how needs.
Thank you all so much for sorting us out again.

Reply from Hays Travel - Blaby
Excellent staff - very welcoming, efficient and concise explaining the booking as it went along.

Reply from Hays Travel - Blaby
Molly was very helpful and friendly, made it very easy to book our cruise

Reply from Hays Travel - Blaby
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.