The staff at the Blaby store are all so helpful with helping us book our next holiday to sorting out the currency we need. Nothing seems to be to much trouble especially as we weren't sure where exact... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Friendly reliable advisors who get to know their customers needs and help to facilitate amazing holiday experiences. The booking prosses was made very easy and the staff support you at every stag... See more
Company replied
Warm welcome from friendly staff and comfortable surroundings. Our agent was professional, friendly and extremely knowledgeable. She listened to what we wanted and helped us find and book a fabulo... See more
Company replied
I always book my vacation through HAYS Travel. I am happy with the high service they provide in making my booking enjoyable and releasing my hard earned Cash. I would also like to mention Keane who o... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14/15 Johns Court, LE8 4DJ, Blaby, United Kingdom
- 01164125871
5.0
Excellent
962 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady who arranged our holiday was…
The lady who arranged our holiday was very helpful and pleasant.
December 12, 2025
Reply from Hays Travel - Blaby
Thank you for taking the time to leave us a review.
We hope to see you again in the near future.
Sam
We were given lots of help and advise…
We were given lots of help and advise in deciding what was best suited for us.
December 7, 2025
Extra helpful staff
November 25, 2025
Reply from Hays Travel - Blaby
Thank you so much for taking the time to leave us feedback :)
Qucik, efficient, understands what you want, takes time to find right holiday.
Very helpful agent Lynda at Blaby branch we booked everything with no fuss.
November 24, 2025
Reply from Hays Travel - Blaby
Thank you for taking the time to leave a review, it is much appreciated. Hope to see you again soon
lynda
Excellent Service from the Blaby Branch
As always the staff in the Blaby Branch are very efficient. Over the year we have booked a number of holidays and they remember who we are and what we like. Even when we give them a challenge for a bespoke holiday nothing is too much trouble. Thanks to Sam, Lynda, Janine, Molly and the other staff.
November 23, 2025
Reply from Hays Travel - Blaby
Thank you so much for a really lovely review. It's always a pleasure to book your holidays, and I am sure we will see you again soon :)
From us all at Blaby
Great service from 2 of the agents in…
Great service from 2 of the agents in the Blaby office. Helped us find the right holiday even after our choice turned out to have major renovations going on. Happy, friendly staff. I usually book myself on the internet but was recommended to Hays by a friend and will use them again.
November 21, 2025
Reply from Hays Travel - Blaby
Thank you for your lovely review. We are glad you managed to get something booked and were very happy with our service.
We hope you have a lovely holiday and look forward to welcoming you in store again soon.
Janine
Reply from Hays Travel - Blaby
Thank you for your review. Always a pleasure!! Look forward to seeing you again soon :)
Janine was so helpful
Janine was so helpful. She gave us very good advice and was very professional.
November 20, 2025
Reply from Hays Travel - Blaby
Thank you for your lovely review. Always a pleasure, we hope you have a lovely time and look forward to seeing you again soon :)
Janine
Hays of Blaby
All the staff are great find us the holiday we want, so we book it. All done.
November 18, 2025
Reply from Hays Travel - Blaby
Thank you for your kind review and we look forward to seeing you in store again soon
Staff cooperation ,efficiency and…
Staff cooperation ,efficiency and hospitality.
Have gone back again this year with 100% satisfaction
November 16, 2025
Reply from Hays Travel - Blaby
Thank you so much for leaving us a fantastic review, and we look forward to seeing you again soon :)
Mollie
Reply from Hays Travel - Blaby
Thank you for your lovely review, we look forward to welcoming you in store again soon :)
Nice helpfully staff
November 14, 2025
Reply from Hays Travel - Blaby
Thank you for your review. We hope you have a great time and look forward to welcoming you in store again soon.
Janine
Keane was very friendly and helpful in…
Keane was very friendly and helpful in finding a good deal
November 10, 2025
Reply from Hays Travel - Blaby
Thank you for your lovely review. It was lovely to have you in store, we hope you have a great time and look forward to seeing you again soon.
Keane
Friendly and knowledgeable service.
Was able to sit with a consultant (Sam) as soon as we went into the store. Very straightforward process as we were looking to book the same holiday as we did in June. Friendly and knowledgeable service - very happy!
November 7, 2025
Reply from Hays Travel - Blaby
Thank you so much for your kind review and I look forward to seeing you in store again soon - Sam
Linda understood my requirements and…
Linda understood my requirements and sorted it out in a timely fashion and explained all. Nothing g was too much trouble
November 2, 2025
Reply from Hays Travel - Blaby
Thank you for your lovely review. Always a pleasure and happy to help.
Have a great time and see you soon,
Lyn
Booked holiday
We had the travel brochure with the holiday we wanted. The young man dealt with our request and booked it and printed the paperwork with no problem to us. Italy here we come in 2026.
October 28, 2025
Reply from Hays Travel - Blaby
Thank you for your lovely review, it was lovely to meet you and thank you so much for booking with us.
We look forward to welcoming you in store again in the near future,
Keane
Super service so helpful- got just the…
Super service so helpful- got just the booking we wanted A*****
November 1, 2025
Reply from Hays Travel - Blaby
Thank you so much for taking the time to leave us a review, its much appreciated.
Keane
Reply from Hays Travel - Blaby
Thank you so much for your positive review, and we look forward to seeing you again in the future :)
Lyn
Very friendly
Very friendly, great service, listened and answered all questions and covered everything, great job
November 2, 2025
Reply from Hays Travel - Blaby
Thank you for taking the time to leave us a review, it is much appreciated. We look forward to seeing you again in the near future.
Janine
Staff who care
We went into the travel agency with a destination in mind but walked out with something so much better.
November 2, 2025
Reply from Hays Travel - Blaby
Thank you for taking the time to leave a review, its much appreciated. I hope you have an amazing time in Cape Verde :) Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.