Hays Travel - Blaby Reviews 

962
TrustScore 5 out of 5

5.0

14/15 Johns Court, LE8 4DJ Blaby, GB


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Rated 5 out of 5 stars

The staff at the Blaby store are all so helpful with helping us book our next holiday to sorting out the currency we need. Nothing seems to be to much trouble especially as we weren't sure where exact... See more

Company replied

Rated 5 out of 5 stars

Friendly reliable advisors who get to know their customers needs and help to facilitate amazing holiday experiences. The booking prosses was made very easy and the staff support you at every stag... See more

Company replied

Rated 5 out of 5 stars

Warm welcome from friendly staff and comfortable surroundings. Our agent was professional, friendly and extremely knowledgeable. She listened to what we wanted and helped us find and book a fabulo... See more

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Rated 5 out of 5 stars

I always book my vacation through HAYS Travel. I am happy with the high service they provide in making my booking enjoyable and releasing my hard earned Cash. I would also like to mention Keane who o... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14/15 Johns Court, LE8 4DJ, Blaby, United Kingdom

  • 01164125871

5.0

Excellent

TrustScore 5 out of 5

962 reviews

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5.0

All reviews

(962)

123,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Worry free travelling 😎

It’s quite simple really. Excellent,knowledgeable staff,who know their product,and understand their customers. My go to place,never been let down.
Thanks Sam,and staff at Hays Blaby Leicestershire

February 10, 2026
Hays Travel - Blaby logo

Reply from Hays Travel - Blaby

Thank you for your lovely review,
It was great to have you in store again with us, we hope you have a lovely time & look forward to seeing you again soon

Sam :)

Rated 5 out of 5 stars

Friendly

Friendly. Helpful. Had time for us.

February 7, 2026
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Reply from Hays Travel - Blaby

Thank you for your kind review and we look forward to seeing you again soon

Rated 5 out of 5 stars

Easy booking, great service

We had a great experience again with hays travel in blaby. Sam was incredible, really listened to all our needs and made some great recommendations. Made booking super easy! Thank you for your fantastic service, very much appreciated.

February 7, 2026
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Reply from Hays Travel - Blaby

Thank you for taking the time to leave me a review Rebecca it is very much appreciated! Sam :)

Rated 4 out of 5 stars

Good servicelistened to our requirements and worked…

listened to our requirements and worked hard to meet our needs at a fair price

January 30, 2026
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Reply from Hays Travel - Blaby

Thank you for taking time to leave your review, it was lovely to have you in store and I'm glad we got something booked for you.

We hope you have an amazing time and look forward to having you in store again very soon.

Evie

Rated 5 out of 5 stars

As always Sam and the team were…

As always Sam and the team were friendly, more than helpful and very caring. Well done to all the team .

February 4, 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review Rose. Always a pleasure and lovely to have you in store again.

Sam :)

Rated 5 out of 5 stars

Linda was really helpful and put her…

Linda was really helpful and put her full efforts into finding the holiday we was looking for. We felt very happy with how we was treated

February 3, 2026
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Reply from Hays Travel - Blaby

Thank you for taking the time to leave such a complimentary review. I am so happy to hear that you felt supported in finding your ideal holiday.

I hope to see you again in the future for another holiday.

Regards
Lynda

Rated 5 out of 5 stars

Great customer service

Efficient, knowledgeable and helpful staff, we have booked with them many times.

February 3, 2026
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Reply from Hays Travel - Blaby

Thank you so much for taking the time to leave us a review. We hope you and Chris have a fab time on your holidays :)

Sam

Rated 5 out of 5 stars

Blaby staff member Mollie saves our holiday

I had been looking for a family holiday to Lanzarote in July 2026, on the Jet2 website. As there were 7 in our party, we needed 2 rooms. The site said there were 2 family rooms left, we wanted 1. When I tried to book, the site said there weren't any left. I called into your Blaby office and Mollie was able to secure the holiday for me. To say I was delighted is an understatement.

January 22, 2026
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Reply from Hays Travel - Blaby

Thank you so much for your lovely review, I am so glad we managed to get this booked for you & now have something to look forward to with your family.

Thank you for booking with us and we hope you all have an amazing time

Mollie :)

Rated 5 out of 5 stars

Janine was really helpful and…

Janine was really helpful and knowledgeable. As usual we weren't 100% sure whare we wanted to go but she listened to what kind of break we needed and found us the perfect solution!!

January 27, 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review. It was lovely to have you in store and we look forward to seeing you again very soon.

Janine

Rated 5 out of 5 stars

Did it by e- mail from Lanzarote

Did it by e- mail from Lanzarote to Hays Blaby to book the same hotel for next year and they were absolutely brilliant.
Well done Lyndax

February 3, 2026
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Reply from Hays Travel - Blaby

Thank you so much for your lovely review. Always a pleasure, thank you again!

Lyn

Rated 5 out of 5 stars

Always have a great experience with…

Always have a great experience with mollie she has booked a few holidays for us wouldn’t use any one else

February 1, 2026
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Reply from Hays Travel - Blaby

Thank you so much for your lovely review Helen! So glad we managed to get something booked and for you to look forward to.

Mollie x

Rated 5 out of 5 stars

Very helpful and polite

Very helpful and polite! Found exactly what we were looking for with our budget, definitely will be coming back for a second holiday when we can.

January 25, 2026
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Reply from Hays Travel - Blaby

Than you so much for your kind review

Rated 5 out of 5 stars

Very professional and helpful x

Very professional and helpful x

January 28, 2026
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Reply from Hays Travel - Blaby

We appreciate you taking the time to leave us this kind review. We are so glad to hear that you found our team to be helpful and professional.

Hays Travel

Rated 5 out of 5 stars

Janine helped us to choose our holiday

Janine helped us to choose our holiday. She was very patient with us as we had no idea where we wanted to go. Janine went through several options with us, and we chose what looks like it is going to be a fabulous holiday at Fuerteventura. Brilliant service. thank you.

January 25, 2026
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Reply from Hays Travel - Blaby

Barbara,

We appreciate you taking the time to share your experience. We're happy to hear that you received brilliant service and that you are looking forward to your holiday in Fuerteventura.

Hays Travel

Rated 5 out of 5 stars

Very helpful and friendly service

Very helpful and friendly service. Always book here and see the same lady.
Will be back to book my other 2 holidays for this year.

January 25, 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review & thank you coming back into store to book.

We hope you have a great time and look forward to welcoming you in store again soon.

Janine :)

Rated 5 out of 5 stars

Booking experience

We had an idea of where and when we’d like to go on holiday. Agent Evie gave us all the information we needed to make a decision and booked everything efficiently.
A straightforward experience

January 14, 2026
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Reply from Hays Travel - Blaby

Thank you for your lovely review and I look forward to seeing you in store again soon - Evie

Rated 5 out of 5 stars

Keen was great

Keen was great, he found our holiday at a great price, very helpful

January 17, 2026
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Reply from Hays Travel - Blaby

Thank you for your kind review and we look forward to seeing you in store again soon

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