Went in to Hays in Blackburn on my lunch. Steph was extremely helpful, friendly & professional. She obviously knows her job well. Steph was patient whilst i checked if i could get the leave from wor... See more
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See what reviewers are saying
Manager at Blackburn store, was fantastic found what we was looking for. Having the app is great way to make payments, went back to see about booking for October
The staff in Blackburn were absolutely fantastic helping us sort our dream holiday to Mexico for our 10 year wedding anniversary. They went through everything thoroughly with us. Were super friendly... See more
I recently used Hays Travel again for my holiday booking, and once more, the service provided by Owen was excellent from start to finish. He is friendly, professional, and really took the time to und... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
30 King William Street, BB1 7DP, Blackburn, United Kingdom
- 01254366237
4.9
Excellent
617 reviews
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Booked with confidence
We have never booked with Hays Travel before, but we had found a holiday ourselves and wanted to see if this agent could match the deal. We were met by a young girl, Ruby, who was brilliant. The deal was matched by Hays, so for peace of mind, we booked with them. And it will not be the last time we use Hays Travel either.
July 11, 2025
Reply from Hays Travel - Blackburn
Thank you for booking with Hays Travel, We will pass this lovely review onto Ruby for you, she will be delighted! If you need anything else, you know where we are. :)
Great friendly staff
Great friendly staff, nothing too much truth.
Always have a great holiday when booking with Hays.
July 9, 2025
Reply from Hays Travel - Blackburn
Thank you for your bookings, It's always a pleasure to help!:)
Great staff really helpful
June 29, 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review. :)
Staff was very helpful and pleasant
Staff was very helpful and pleasant, kept talking and including us in conversation
July 1, 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review, we hope you have a lovely holiday.
Always book at Hays Travel
Jill at Hays Travel always gets us a good cruise as well as the perfect cabin. We wouldn’t go anywhere else to book our holiday.
June 26, 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review, we are glad Jill could get you the perfect cabin!
Dealt with very efficiently!!
June 24, 2025
Reply from Hays Travel - Blackburn
Thank you for your lovely feedback.
Laura at Blackburn was great!
Laura at the Blackburn office was great! Very professional, polite, friendly & extremely helpful.
She did her absolute best to find me the holiday i wanted & was very competitive on price. She returned all my calls & even did extras like ring me to ensure I was happy with everything. Highly reccomended will definitely use this travel agents again! Thanks Laura
June 22, 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review, We will pass this onto Laura for you she will be thrilled! :)
Reply from Hays Travel - Blackburn
Thank you for your kind review, Have a lovely Holiday :)
Jade was absolutely brilliant
Jade was absolutely brilliant. Listened carefully to what I was looking for and very knowledgeable.
June 16, 2025
Reply from Hays Travel - Blackburn
Thank you for your view, It was a pleasure to help you get your holiday booked! - Jade
It's my first time going abroad
It's my first time going abroad, steph was absolutely fantastic put us right at ease ,gave us little tips,was very friendly did her best for us will be using again 10/10 .
June 16, 2025
Reply from Hays Travel - Blackburn
Thank you for booking, It was a pleasure to help you get your first holiday booked!
Laura was fantastic to deal with
Laura was fantastic to deal with , we have booked with her on 3 separate occasions since joining your company and every time the service is exemplary.
Keep up the good work.
Bring on Punta Cana.
June 10, 2025
Reply from Hays Travel - Blackburn
Thank you for your review, We will pass this onto Laura for you :)
Ruby was nice to talk to she found us a…
Ruby was nice to talk to she found us a good deal
June 9, 2025
Reply from Hays Travel - Blackburn
Thank you for your review, we are glad Ruby got you the best deal :)
Best staff ever
Very easy to book with. reliable staff.made my booking quick and easy over the phone
June 9, 2025
Reply from Hays Travel - Blackburn
Thank you for your review.
We came into Hays at Blackburn to pay…our future holiday balance
We came into Hays at Blackburn to pay the Balance of our upcoming cruise,we were greeted as soon as we walked in ,( no hot beverages or biscuits) like on the advert ? 😆 We also asked about other cruises for May next year ,two were found ,so we booked there and then ... Excited 😆 thank you
June 8, 2025
Reply from Hays Travel - Blackburn
Thank you for your review, We are glad we could help and get you some more cruises booked! :)
Reply from Hays Travel - Blackburn
Thank you for your review.
Very happy,Jill was very helpful and…
Very happy,Jill was very helpful and went out of her way to get us the best possible deal for our budget.its the second time she has helped us and I would definitely recommend her at Hayes travel.
June 7, 2025
Reply from Hays Travel - Blackburn
Thank you for your review, We will pass this onto Jill for you! :)
amazing experience with jade Ingham…
amazing experience with jade Ingham from blackburn it was easy and she found everything we needed for both holidays we have booked
February 7, 2025
Reply from Hays Travel - Blackburn
Thank you for leaving a lovely review, We hope you have a lovely time in the Dominican :)
The experience and costumer service was…
The experience and costumer service was amazing I recomend Hays travel to anyone
May 28, 2025
Reply from Hays Travel - Blackburn
Thank you taking time to leave a lovely review :)
Reply from Hays Travel - Blackburn
Thank you for your kind review, we hope you both have a lovely time :)
Jade was very helpful and lovely
Jade was very helpful and lovely. She did everything very quickly with no messing about and answered all my questions.
May 26, 2025
Reply from Hays Travel - Blackburn
Thank you for your lovely review, it was lovely speaking to you! I hope you have a lovely holiday :)
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