I have been booking my holidays, 2/3 times yearly, with this branch for several years. Always professional and helpful staff. All questions answered and a top service provided.
Company replied
Location
Switch location25 Victoria Street, Houndshill shopping centre, FY1 4RN Blackpool, GB
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See what reviewers are saying
I saw Facebook hays travel Blackpool about Iceland offer then I send them via message coz I can’t ring as am deaf so staff Luis help me booked it oh fantastic I’m pleased with hays travel company al... See more
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Great customer service. Tegan helped me and went out of her way with the finer details of our slightly complicated booking. I'll definitely be repeating this!
Company replied
Absolutely amazing experience very professional but also very friendly. Made me feel at ease. 100% happy with the service from start to finish. The staff are amazing however Kieran was outstanding tha... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25 Victoria Street, Houndshill shopping centre, FY1 4RN, Blackpool, United Kingdom
- 01253 530333
4.8
Excellent
100 reviews
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Reply from Hays Travel - Blackpool Victoria Street
Hi Jenny, thanks again for leaving us another good review and booking with us again.
Kieran
Lucie
Lucie, who assisted me for booking our holiday was so helpful and informative. First time use Hays travel. Hoping this will be a great one.
March 1, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Mrs Harrison, thank you for taking the time to leave Lucie a fantastic review. Thanks again for booking with us. ^Kieran
very professional and friendly
March 3, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Mrs Anderson,
Thankyou for taking the time to leave a review for us :) Was a pleasure having you in store and im looking forward to finding your next holiday for you.
Thankyou,
Tegan
Always helpful good suggestions on
Always helpful good suggestions on
Holiday travel.brilliant staff .
March 5, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Attridge, thank you for taking the time out to leave us a review and thank you again for booking with us.
Thanks,
Lucie
The All three members of staff were present and helped with the solution to my problemaff were very helpful in solving…
The staff were very helpful in solving my problem and left me feeling very satisfied.
February 25, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Mr Evans,
Thankyou for taking the time to leave a great review for all the team. We appreciate it and we are excited to see you again in store :) ^Lucie
Top notch
I have been booking my holidays, 2/3 times yearly, with this branch for several years. Always professional and helpful staff. All questions answered and a top service provided.
March 2, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Mr Brierley,
Thankyou for taking the time to leave us a great review. We appreciate it and thankyou for keep coming back to us for your holidays :) ^Tegan
Served by Tegan and very helpful to she…
Served by Tegan and very helpful to she was I asked for what I wanted an she got it for me spot on i will be booking my next one with tegan
A credit to hays travel
February 20, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Mrs Pinder,
Thankyou so much for taking the time to leave a lovely review. Its always a pleasure to have you in store and im excited to help you book you on your next holiday :)
Thankyou, Tegan
Great customer service
Great customer service. Tegan helped me and went out of her way with the finer details of our slightly complicated booking. I'll definitely be repeating this!
February 28, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Miss Clarke, thank you for taking the time to leave Tegan a great review the feedback is really appreciated and thank you again for booking with us! ^Kieran
all the staff here are friendly and helpful.
Tegan made my booking she was very pleasant and helpful. She made the booking very quick and efficiently.
February 27, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Mrs Keen,
Thankyou for taking the time to leave a lovely review, I really appreciate it. I'm glad we could get your holiday booked for you. Thankyou for booking with us :)
Tegan
It's all about the great staff!
February 18, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Mrs Jamieson, thank you for taking the time to leave us a great review the feedback is really appreciated :)
^Kieran
Helpful staff
February 16, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Mrs Kirby, thank you for taking the time to leave us a review we really appreciate the feedback and thank you again for booking with us!
^Kieran
Absolutely amazing experience.
Absolutely amazing experience very professional but also very friendly. Made me feel at ease. 100% happy with the service from start to finish. The staff are amazing however Kieran was outstanding thank you so much.
February 14, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Miss Chidgey, thank you for taking the time to leave us such a great review it’s really appreciated! I’m so glad we managed to put you at ease and get everything sorted for you and the family!
Thanks again for booking with us
Kieran
Tegan made us so happy with what she…
Tegan made us so happy with what she found us we booked 2 with her so far the team they got are great as well
February 8, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Gwen, Thankyou so much for giving a 5* review! Its always a pleasure having you in store and I'm glad we could get another holiday booked for you :) ^Tegan
A great service from a very polite and…
A great service from a very polite and experienced travel operator. Felt confident in what Kieran was telling me throughout my visit. A great holiday to look forward to now Summer 2024.
February 4, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Carey, thank you for taking the time to leave me a fantastic review, I’m so glad we managed to get you the USA trip booked. Thanks again for booking with us!
Kieran
The young man who was helping us out
The young man who was helping us out, pointed us to a great value for money Crete holiday which we booked and paid a deposit for.
The young man was very helpful and polite, don't always see that today from young people sorry to say. ⁹
Kind regards
Alan salmon and Susan Ross.
January 26, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Alan & Susan, thank you for taking the time to leave me a good review! I am happy we managed to get Crete booked again for you, thanks again for coming back to us!
Kieran
Excellent service and the staff were…
Excellent service and the staff were very polite
January 18, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Crooks, thank you for taking the time to leave me a great review!
I am so happy we got both bookings sorted for you.
Thanks,
Kieran
Branch Manager
Always a pleasure to book holidays at…
Always a pleasure to book holidays at Hays Blackpool. Very knowledgable, pleasant and experienced staff to advise on all aspects of holiday. Process is stress free! The staff are fab! Well done!
January 22, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Yvonne,
Thank you for taking the time to leave us the positive feedback, we do appreciate this.
We hope to see you back in store again.
Thanks,
Forrest
Tegan was very helpful and made booking…
Tegan was very helpful and made booking over the phone ver easy
January 20, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Miss Walmsley, thank you for taking the time to leave Tegan such a good review! I will pass this on thanks again. :)
Kieran
Branch Manager
Very welcoming no pressure to purchase
Very welcoming no pressure to purchase
Keiran was very informative on the destination would definitely use again
January 13, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Mrs Allsopp,
Thank you for taking your time to leave a lovely review, it is very appreciated.
We hope to welcome you back in the store again.
Thanks,
Leah
Leah at the Blackpool office was…
Leah at the Blackpool office was attentive, thorough, and had the utmost professionalism. We've been booking our holiday with Hays in Blackpool for several years and wouldn't go anywhere else.
January 4, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Tammy,
Thank you so much for your lovely review, it is always a pleasure to have you both in store.
I really appreciate your feedback.
Kind regards
Leah
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