I have been booking my holidays, 2/3 times yearly, with this branch for several years. Always professional and helpful staff. All questions answered and a top service provided.
Company replied
Location
Switch location25 Victoria Street, Houndshill shopping centre, FY1 4RN Blackpool, GB
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See what reviewers are saying
I saw Facebook hays travel Blackpool about Iceland offer then I send them via message coz I can’t ring as am deaf so staff Luis help me booked it oh fantastic I’m pleased with hays travel company al... See more
Company replied
Great customer service. Tegan helped me and went out of her way with the finer details of our slightly complicated booking. I'll definitely be repeating this!
Company replied
Absolutely amazing experience very professional but also very friendly. Made me feel at ease. 100% happy with the service from start to finish. The staff are amazing however Kieran was outstanding tha... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25 Victoria Street, Houndshill shopping centre, FY1 4RN, Blackpool, United Kingdom
- 01253 530333
4.8
Excellent
100 reviews
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Had a really good experience
Had a really good experience, helpful and informative staff
January 8, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Redford, thank you for taking the time to leave me a great review! I’m so happy we managed to get Turkey booked for you. Thanks again for booking with us.
Kieran
Go into Hays to book my holiday to…
Go into Hays to book my holiday to Portugal for June 2024. The staff don't mess about. Give you the details. The price.Then let you decide what you want. All done in less than 15 minutes. Always friendly .Always professional. Always well dressed. Never have any attitude with you. Well done Hays travel Blackpool branch.
January 5, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Wilson, thank you for taking the time out to leave us a great review and trusting us again to book Portugal for you.
Thanks,
Leah
Great customer service
As always great customer service by Kieran in booking yet another one of our holidays 😉
January 2, 2024
Reply from Hays Travel - Blackpool Victoria Street
Hi Louise,
Thank you for leaving a lovely review, it is very appreciated. It is always nice to have you in store.
Thanks,
Leah
Kieron very knowledgeable and very…
Kieron very knowledgeable and very helpful, changed my cruise to what I required without hesitation and then searched for a short break to Iceland after the one advertised had sold out, he then found an even better break at an even better price,
December 31, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mrs Clayton, thank you for taking the time to leave me a great review! I am glad we managed to get the cruise sorted for you and Iceland booked :) ^Kieran
Got a decent deal and booked before
December 22, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Nathan,
Thank you for taking your time to leave us a review :)
We look forward to having you back in store.
Kind regards
Leah
Great service
Leah was lovely to deal with she was highly knowledgeable, friendly and efficient.
December 8, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Jane,
thank you for the lovely feedback it is very much appreciated, Leah
Always very helpful,polite with a sense…
Always very helpful,polite with a sense of humour more like friends. Always use Hays Travel.
December 13, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Mr Thomas, thank you again for taking the time to leave our team a fantastic review and thank you for always coming back to us!
Thanks,
Kieran
Kieran the member of staf was very…
Kieran the member of staf was very helpful and polite.
December 7, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Mr Arnold, thank you for taking the time to leave me a good review today and thanks again for booking your next cruise with us!
Kieran
Branch Manager
all the staff are very friendly and…
all the staff are very friendly and patient cannot find fault with the service we have recieved would recommend them to anyone looking for a holiday
November 22, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Stephen,
Thank you for your lovely review, it is always a pleasure to have you in store.
Again, thank you for booking with us.. we really appreciate you coming back to book your holidays with us.
Thanks,
Leah
Satisfaction Guaranteed.
I have dealt with Forrest at Hays Travel a few times now and I really don't have to do much as Forrest is so helpful and knowledgeable she has my bookings done in no time I would strongly recommend this shop for all your travel needs.
November 18, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Norman,
It is always a pleasure having you in store, we enjoy having you here. Thank you for the lovely feedback and we will see you soon!
Thanks,
Leah
Staff took time sorting booking looked at different hotels was more than helpful went extra mile
Staff took time sorting hotel flights staff was more than helpful went extra mile couldn't fault them
November 18, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Denise,
THank you for taking your time to leave Forrest a lovely review, it is very much appreciated.
Thanks,
Leah
Very helpfull and informative only ever…
Very helpfull and informative only ever bk with hays
November 12, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Mr Crawford,
Thank you for taking your time to leave a lovely review. We are so glad we was helpful and thank you again for booking with us :)
Kind regards,
Leah
Excellent customer service with a personal touch
This was our second visit to book a holiday of a lifetime. Forrest was extremely knowledgeable, had followed up on our requests/requirements, taken time to print out information and went through each step with us giving us time to ensure it was the right choice for us.
No hard selling, no pushiness, just attention to detail and getting things right first time.
We would highly recommend Hays Travel in Blackpool
October 31, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Julie, thank you for taking the time out to leave Forrest a fantastic review, it’s so good to hear the service you have received were above expectations. Thank you again for booking your fabulous cruise with us!
Thanks,
Kieran, branch manager
Leah at Hays Victoria St Blackpool was…
Leah at Hays Victoria St Blackpool was lovely and helpful and polite. First rate 👌
October 24, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Stephen, thank you for taking the time to leave Leah a fantastic review. Thank you again for booking with us!
Kieran
Another holiday booked for 2025,can't …
Another holiday booked for 2025,can't praise keiron the manager enough,lovely experience as always love this houndshill store, and all the team.Till the next holiday see you soon
October 22, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Lynne, thank you for taking the time to leave me a fantastic review again, we love having you in store, thank you for trusting us again with another holiday!
Thanks,
Kieran
We know that everything would be looked…
We know that everything would be looked at so we could trust in the management to get the best deal.
October 17, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mrs Wright, thank you so much for taking time to write us a great review! we are so glad we found a perfect deal for you. Thanks again for booking:)^Kieran
The Young Lady was very helpful and…
The Young Lady was very helpful and sorted things out for me in a really friendly manner
October 15, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Nolan, thank you for booking with us and taking time to write us a great review! we are so pleased your happy and hope your looking forward to krakow! Thanks again for booking^Forrest:)
Am always looked after by the staff and…
Am always looked after by the staff and have never had a bad experience with my holiday package,
October 14, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Mclaughlin, Thank you for booking with us and taking the time out to leave us a great review! we are very happy we managed to get you the perfect holiday. Thanks again for booking with us ^Forrest:)
Very helpful good service
October 13, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Miss Blakey, thank you for taking the time to leave me a good review! I am so glad we managed to get you the Dominican Republic booked.
Thanks again for booking :)
Kieran
The staff are excellent
The staff are excellent. There is nothing too much trouble for them. Leah help us with the cruise 🛳 we have just come back from. And has helped us book one for next year.
October 11, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Patricia, Thank you for your positive feedback. This is always nice for us to hear, I will pass your feedback on to Leah. Thanks, Forrest :)
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