I have been booking my holidays, 2/3 times yearly, with this branch for several years. Always professional and helpful staff. All questions answered and a top service provided.
Company replied
Location
Switch location25 Victoria Street, Houndshill shopping centre, FY1 4RN Blackpool, GB
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See what reviewers are saying
I saw Facebook hays travel Blackpool about Iceland offer then I send them via message coz I can’t ring as am deaf so staff Luis help me booked it oh fantastic I’m pleased with hays travel company al... See more
Company replied
Great customer service. Tegan helped me and went out of her way with the finer details of our slightly complicated booking. I'll definitely be repeating this!
Company replied
Absolutely amazing experience very professional but also very friendly. Made me feel at ease. 100% happy with the service from start to finish. The staff are amazing however Kieran was outstanding tha... See more
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Company details
- Travel Agency
- also in
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25 Victoria Street, Houndshill shopping centre, FY1 4RN, Blackpool, United Kingdom
- 01253 530333
4.8
Excellent
100 reviews
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Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Dewey, Thank you for taking the time out to leave us a great review! we are so happy we managed to get the cruise booked for you. Thanks again for booking with us.
Forrest
Efficient and informative
September 30, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Stephen,
Thank you for taking the time to leave us a lovely review! It is very much appreciated, we hope to welcome you back in the store again soon :)
Thanks,
Kieran
Brilliant service given and advice felt…
Brilliant service given and advice felt well treated and respected…………
October 6, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Winston,
Thank you for your lovely feedback, it is always appreciated and we are glad we got you the holiday you wanted! :)
Thanks,
Leah
5* travel agent
Hays Blackpool couldn't be more accommodating. I did most of my arrangements via Facebook messenger due to work commitments etc. Booking for 9 people is a challenge in itself trying to accommodate everyone but Hays were fab!
October 5, 2023
Reply from Hays Travel - Blackpool Victoria Street
Thank you Charlotte for the lovely feedback, it is very much appreciated. Forrest :)
Best place to book your getaway
We have always booed with the hounds hill store even before it was hays travel Kieran and the gang are always ready to help so polite and cheerful we wouldn’t go anywhere else there is nothing you could change or should change the staff there make it a wonderful place to go for booking any get a way
September 30, 2023
Reply from Hays Travel - Blackpool Victoria Street
Thankyou for your lovely feedback it's always nice to hear and very much appreciated, thankyou also for choosing to book all of your holidays with us.🙂^Kieran
Friendly
Friendly, competent staff.
I usually sort my own holidays out but they undercut my price!
September 28, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Hodkinson, thank you for taking the time to leave us a great review! we are so glad we managed to save you money!
Thanks again for booking with us.
Kieran, branch manager
Very professional and courteous.
September 26, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Mr Saunders, thank you for taking the time to leave us a good review and thank you again for booking with us! :)
^Leah
Amazing team
The staff are amazing. So helpful, polite and courteous. Nothing is too much trouble. Kieran and Leah are an absolute credit to your company.
September 24, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Claire, thank you for leaving us such a good review, we love having you both in store and thank you for always booking with us :)
Kieran
It was excellent thanks to the young…
It was excellent thanks to the young lady who was very mindful of my situation
I actually impressed
Thank you
September 21, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mrs Ryan, thank you for taking the time to leave Forrest a great review, I am so glad we managed to get you the cruise booked :)
Thanks again for booking with us!
Kieran
The girls were very helpful
The girls were very helpful. We came and went lots of times but finally came in and booked with Leah x
September 21, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Miss Griffiths, thank you for taking the time to leave me a fantastic review, we are happy you had a great experience in store. Thank you again for booking.
Leah
Very helpful
September 13, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Miss Hartley, thank you for taking the time for leaving me a good review and thank you again for booking with us.
Thanks,
Leah
All the staff were so helpful and made…
All the staff were so helpful and made our booking so quick and easy
Will definitely use Hays again
September 12, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Small, thank you for leaving us a good review! thank you again for booking with us!
Kieran
Fantastic customer service
Fantastic customer service. Would definitely recommend booking your holiday with them.
Thank you 😃
September 17, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mrs Johnstone, thank you for taking the time to leave us a good review. I’m so happy we managed to get New York booked for you. Thanks again for booking with me!
Kieran
Branch Manager
Reply from Hays Travel - Blackpool Victoria Street
Hi Mr Birch,
Thank you for taking the time to leave a good review for the team in store, I’m glad we managed to get you sorted with the issues you’ve had from another company! Thanks for booking with us again.
Kieran
Branch manager
I saw Facebook hays travel Blackpool…
I saw Facebook hays travel Blackpool about Iceland offer then I send them via message coz I can’t ring as am deaf so staff Luis help me booked it oh fantastic I’m pleased with hays travel company all staffs was very good now I’m looking forward to Iceland spend with my husband Paul for our happy 34th anniversary
Best
Tina McIlwham
September 13, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hi Mrs Mcilwham,
It was my pleasure helping you get the Iceland booking confirmed, I'm so happy you can celebrate your 34th anniversary in style :)
Thanks for booking with us
Lucie.
Staff very friendly and informative
September 5, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello, thank you for leaving me a fantastic review and thank you again for booking with us!
Thanks,
Kieran
Reply from Hays Travel - Blackpool Victoria Street
Hi Mrs Ogden, thank you for leaving me a lovely review, my pleasure! thank you for booking another cruise with us :)
Kieran
Staff are very knowledgeable
August 19, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Miss Herring, Thank you for taking the time out to leave us a good review today. Thank you again for booking with us!
Kieran
Nothing was too much trouble
Nothing was too much trouble, gave kieran at the Blackpool store several different days and options to look at for us..Kieran was very helpful,and responded to our requests within a good time frame.will definitely be using Hays travel again.Great customer service..A big thumbs up. Well done guys.
August 31, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mrs Sargeant, thank you for taking the time to leave me such a fantastic review, I’m so happy we managed to get you Orlando booked for the family. Thank you again for booking with us!
Kieran
Staff are always helpful and the…
Staff are always helpful and the customer is always there main priority
August 29, 2023
Reply from Hays Travel - Blackpool Victoria Street
Hello Mr Bell, thank you for taking the time to leave us a good review, thank you for booking with us again!
Kieran
Branch Manager
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