Absolutely great service from Claire at Hays travel Blackpool, nothing was too much trouble and she made booking our holiday easy. Claire was very approachable and extremely knowledgeable. Excellent c... See more
Company replied
Location
Switch locationAsda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF Blackpool, GB
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See what reviewers are saying
Great customer service, professional, friendly, patient, walked into store and was greeted with a friendly smile, and asked how they could help. Pointed us in the direction of Derryn. There was quite... See more
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Really helpful stuff always snail on the face can’t do enough for you enjoy going in the friendly and they remember if you’ve been in before they remember you and really met you feel welcome and can’t... See more
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Claire was very inciteful about the holiday destination that we had seen displayed in the window when we were passing by. Claire was patient and took the time to tailor our holiday to suit our needs a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF, Blackpool, United Kingdom
- 01253807243
4.9
Excellent
587 reviews
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Wayne was fabulous would definitely recommend
Wayne was fantastic at Hays travel in Blackpool, he kept me informed of our holiday, and no question was too much. I will definitely book with them again looking forward to our trip to New York
June 30, 2025
Unprompted review
Reply from Hays Travel - Blackpool
Hi Donna, thanks for the lovely feedback, im glad i got New York all sorted for you. I hope you enjoy your trip. If you ever need anything else let me know. Wayne
A pleasant experience booking holiday.
Very helpful friendly and helpful staff. Everything done for you.
June 24, 2025
Reply from Hays Travel - Blackpool
Hello Mrs Clarke, thank you for taking the time to leave this 5* Review we are happy to hear you have had a pleasant experience with us in branch. ^Kieran
Kieran Was so patient with this…
Kieran Was so patient with this undisisive Old Person & Sorted me a Holiday to Greece Woop Woop
June 28, 2025
Reply from Hays Travel - Blackpool
Hello Mr Openshaw, thank you for taking the time to leave this 5* Review for me! I am glad we got you Greece Booked. Thank you again for booking with us ^Kieran
Didn't explain what some things meant
Didn't explain what some things meant. We booked a cruise and didn't understand some of the wording in the itinerary but didn't realise till we got home. Just felt a bit rushed in hindsight, wasn't necessarily looking out for the best deal for us I felt afterwards. Didn't get onboard credit wasn't explained why.
June 22, 2025
Reply from Hays Travel - Blackpool
Hello Mrs Shipley, we have tried to give you a call but were unable to reach you. I am sorry to hear you did not understand some of the wording in the Itinerary. We would be more than happy to explain this further to you if you would like to give us a call or pop in to the branch. I can see all the options were looked at based on what you were looking for, and you selected the selected price and coach offer. I would love the opportunity to speak with you further and put your mind at ease ^Kieran
kieran
The person serving us was very helpful. She gave us plenty of time to think about what kind of vacation we wanted.
June 13, 2025
Reply from Hays Travel - Blackpool
Hello Mrs Priestley, thank you for taking the time to leave this 5* review for India, I am happy to hear you had a great experience with us. Thank you again for booking! ^Kieran, Branch Manager
Great service and communication
Great service and communication as always.
Hays are always helpful and make the holiday experience that much better.
June 20, 2025
Reply from Hays Travel - Blackpool
Hi Elaine, thank you for leaving this fantastic review for me, I am happy to hear you’ve had another great experience with us we truly appreciate your continued loyalty and trust in us. ^Kieran
Hays travel blackpool
Very professional service, staff really knowledgeable and so helpful. Thank you
June 19, 2025
Reply from Hays Travel - Blackpool
Hi Mr Redford, thank you for leaving this 5* review, I am glad to hear you’ve received great service from me. Thank you again for booking! ^Kieran
Reply from Hays Travel - Blackpool
Hello Mr Gordon, Thank you for taking the time to leave Wayne this 5* Review. We are happy to hear you had a great experience with us ^Kieran, Branch Manager
Holidays
They are busy hard working group who never make you feel rushed and ensure you get what you want.
June 9, 2025
Reply from Hays Travel - Blackpool
Hello Mrs Hayden, thank you for taking the time to leave India this 5* Review we are always delighted to know our customers have had a great experience with us. Thank you again for booking! ^Kieran, Branch Manager
Kieren the manager was absolutely…
Kieren the manager was absolutely brilliant, he found me and my husband the perfect holiday.
June 2, 2025
Reply from Hays Travel - Blackpool
Hello Mrs Hamilton, thank you for taking the time to leave this review for me, I am happy we managed to get both the perfect holiday! Thank you again for booking with us ^Kieran
Kieran went above and beyond yo find…
Kieran went above and beyond yo find the best holiday for my family
June 5, 2025
Reply from Hays Travel - Blackpool
Hello Mrs Rushton, thank you for taking the time to leave me this great review, I am happy we managed to find you and the family the perfect package! Thank you again for booking with us. ^Kieran
Reply from Hays Travel - Blackpool
Hi Mr Pritchard, thank you for taking the time to leave Sofia this 5* review. I am happy to hear you received good service with us. Thank you again for booking! ^Kieran Branch Manager
Excellent customer service
Excellent customer service. The lady was so helpful and we came away with everything we needed. Had nothing else to log into and sort out when we left. Amazing service.
May 25, 2025
Reply from Hays Travel - Blackpool
Hello Helen, we are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. These comments will be passed over to India. Thanks again for booking with us. ^Kieran Branch Manager
Reply from Hays Travel - Blackpool
Hello Miss Bryan, thank you for taking the time to leave this 5* review for India. I am happy to hear you received great service and thank you again for booking with us. ^Kieran Branch Manager
Hi seen a holiday for next year at a…
Hi seen a holiday for next year at a very good price went in in hays and the lovely lady that took the booking was very friendly and helpful and got us a great deal.
May 5, 2025
Reply from Hays Travel - Blackpool
Hello Mr Weldon, thank you for taking the time to leave this 5* Review for India. I am happy to hear you received good service from us. Thank you again for booking ^Kieran Branch Manager
India was brilliant patient listens was…
India was brilliant patient listens was very understanding to what we needed I nothing wasn’t a bother good listening skills explained what holiday we had chosen just could not do enough all the staff at Blackpool were very friendly it was a pleasure to have the assistance and get what we wanted would not book any holidays without going to ask India for her assistance she is a credit to the company and is so pleasant and knows her stuff thanks so much will be back again thanks Margaret McGowan
May 11, 2025
Reply from Hays Travel - Blackpool
Hello Mrs Mcgowan, thank you for taking the time to leave this 5* review. I am happy to hear you had a brilliant experience in branch with India, we will ensure these comments as passed over to her ^Kieran Branch Manager
Reply from Hays Travel - Blackpool
Hello Mr Townsend, thank you for taking the time to leave me this 5* review. ^Kieran
Relaxed atmosphere
Relaxed atmosphere, friendly advice no pressure. No questions unanswered, knowledgeable agent.
April 28, 2025
Reply from Hays Travel - Blackpool
Thankyou for the great feedback Steven, We are pleased to hear you received brilliant service in store with Kieran and we will look forward to seeing you again soon
You were very helpful I will recommend…
You were very helpful I will recommend you to my friends
May 6, 2025
Reply from Hays Travel - Blackpool
Hello Mr Monks, thank you for taking the time to leave this 5* review. I am happy to hear you would recommend us ^Kieran Branch Manager
Sofia was very helpfull and told us…
Sofia was very helpfull and told us everything we asked nice pleasent attitude good rep. Thanks for all her help in help us book our holiday. Just onej thing wooden seats very hard 😀.
May 1, 2025
Reply from Hays Travel - Blackpool
Hello Mr & Mrs Healy,
We are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with Sofia.
We are due a Branch refurbishment very soon so we will pass this feedback back on with regards to the seats, thank you for taking the time to share this with us.
^Kieran
Branch Manager
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