Hays Travel - Blackpool Reviews 

586
TrustScore 5 out of 5

4.9

Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF Blackpool, GB


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Rated 5 out of 5 stars

Absolutely great service from Claire at Hays travel Blackpool, nothing was too much trouble and she made booking our holiday easy. Claire was very approachable and extremely knowledgeable. Excellent c... See more

Company replied

Rated 5 out of 5 stars

Great customer service, professional, friendly, patient, walked into store and was greeted with a friendly smile, and asked how they could help. Pointed us in the direction of Derryn. There was quite... See more

Company replied

Rated 5 out of 5 stars

Really helpful stuff always snail on the face can’t do enough for you enjoy going in the friendly and they remember if you’ve been in before they remember you and really met you feel welcome and can’t... See more

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Rated 5 out of 5 stars

Claire was very inciteful about the holiday destination that we had seen displayed in the window when we were passing by. Claire was patient and took the time to tailor our holiday to suit our needs a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF, Blackpool, United Kingdom

  • 01253807243

4.9

Excellent

TrustScore 5 out of 5

586 reviews

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4.9

All reviews

(586)

122,494 reviews in the last 12 months

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Rated 5 out of 5 stars

The lady was really helpful when…

The lady was really helpful when booking our holiday

September 6, 2025
Hays Travel - Blackpool logo

Reply from Hays Travel - Blackpool

Thank you for the the lovely comment Mrs Jones, We will pass it on to the team. We hope you enjoy your holiday. Wayne

Rated 5 out of 5 stars

Wayne was very helpful

Wayne made it a pleasant meeting, He was very friendly providing suggestions and advice, he had wealth of knowledge. Also Wayne was very patient dealing with two very indecisive customers!!

September 12, 2025
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Reply from Hays Travel - Blackpool

Hello Lynn, thank you for taking the time to leave this great feedback for Wayne we will ensure we pass this over to him. Thank you again for booking with us ^Kieran

Rated 5 out of 5 stars

Absolutely fantastic so easy to book my…

Absolutely fantastic so easy to book my holiday, not 1st time I've booked through hays an definitely not the last , thank you so much

September 11, 2025
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Reply from Hays Travel - Blackpool

Thank You Mr Cook for your review, glad i met your needs and i hope you enjoy your holiday. We look forward to booking your next one. Wayne

Rated 5 out of 5 stars

Euro disney holiday

Lovely staff and holiday at a great price also
Only went in to buy euros but ended up booking short break to euro disney

September 7, 2025
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Reply from Hays Travel - Blackpool

Hello Sharon, thank you for leaving this great review! I’m so happy we managed go get you a great deal, thank you again for booking ^Kieran

Rated 5 out of 5 stars

Cruise

Sofia our customer service representative was very helpful, patient and knowledgeable about the cruise we wanted to book.

September 1, 2025
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Reply from Hays Travel - Blackpool

Hello Mrs Egnor, I’m delighted to hear Sofia was very helpful and patient thank you for leaving this review. We hope you have a fantastic cruise when the time comes. Thank you again for booking with us ^Kieran

Rated 5 out of 5 stars

As always a pleasurable experience

As always a pleasurable experience! Keiran was proffesional and knowledgeable and a complete star!!

August 30, 2025
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Reply from Hays Travel - Blackpool

Hello Yvonne, we are always delighted to receive such fantastic feedback! Thank you again for booking with us! ^Kieran

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

August 31, 2025
Hays Travel - Blackpool logo

Reply from Hays Travel - Blackpool

Hello Thomas, thank you for taking the time to leave the great feedback for Sofia thank you again for booking with us ^Kieran

Rated 4 out of 5 stars

The manager was extremely helpful .

The manager was extremely helpful .
But more staff is needed .

August 30, 2025
Hays Travel - Blackpool logo

Reply from Hays Travel - Blackpool

Hello Ms Podesta, thank you for the review. We are happy to hear you thought I was helpful, thank you for the feedback we are working on our staffing levels in branch thank you again for the patience while in store ^Kieran

Rated 5 out of 5 stars

Very helpful

Very helpful . My first time using them and first time enquiring about cruises. They made things easy for me.

August 29, 2025
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Reply from Hays Travel - Blackpool

Hello Mrs Faruque, thank you for taking the time to leave this great review. We are happy we got the cruise booked for you and made things easier. Thank you again for booking with us ^Kieran

Rated 5 out of 5 stars

We were having problems booking…

We were having problems booking ourselves with connecting flights & Luggage but Wayne from Hays Travel sorted all our holiday destinations out came in early the next day to confirm everything as the booking agency was closed for bank holiday we found Wayne so helpful and very friendly he has excellent customer service skills thankyou Wayne 😊👍

August 27, 2025
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Reply from Hays Travel - Blackpool

Hello Mr Whitehead, we are always delighted to receive such great feedback. I will ensure this is passed over to Wayne. Thank you again for booking with us ^Kieran

Rated 5 out of 5 stars

The whole experience was stress free

The whole experience was stress free, the young ladys name was India. She was an absolute star and never pressured me in any way. My friends usually book on line and do everything separately but I found it was know more expensive with your company and took the pressure off me x thanks to India. 😀

August 25, 2025
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Reply from Hays Travel - Blackpool

Hi Anne Marie I'm so glad India managed to get your holiday booked and it was stress free, we hope you enjoy your holiday and we will see you for the next one :) Wayne

Rated 5 out of 5 stars

Great service.

August 25, 2025
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Reply from Hays Travel - Blackpool

Thanks for the fab feedback Derrick, We hope to see you again soon. Wayne

Rated 5 out of 5 stars

Wayne was extremely friendly and…

Wayne was extremely friendly and helpful.

June 10, 2025
Hays Travel - Blackpool logo

Reply from Hays Travel - Blackpool

Hi Michael thanks for the lovely feedback, I'm glad I was friendly and helpful and i hope to see you again soon, Wayne

Rated 5 out of 5 stars

Excellent customer service

Sofia was extremely helpful as she was mentoring someone which explained when we first sat down. She answered my follow up queries too overall a fab experience!!

August 15, 2025
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Reply from Hays Travel - Blackpool

Hello Mrs Joyce, we are always delighted to receive such great feed back, we will pass this on to Sofia thank you again for booking with us ^Kieran

Rated 5 out of 5 stars

Went out of their way to help us and…

Went out of their way to help us and explained any thing we were not sure of. Would not dream of going anywhere else now. Many thanks to all the team

August 15, 2025
Hays Travel - Blackpool logo

Reply from Hays Travel - Blackpool

Hello Mrs. Simmons, thank you for taking the time to leave this 5* Review for Wayne. We are glad to hear you had a great experience with our team, thank you again for booking with us ^Kieran

Rated 5 out of 5 stars

Win win

Kieran saved us hours struggling to book on our own - which usually happens - happy to learn it would be the online price too - win win

August 17, 2025
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Reply from Hays Travel - Blackpool

Hello Mrs Flannagan, thank you for taking the time to leave me this 5* review I am happy we managed to get you booked. Thanks again for booking with us ^Kieran

Rated 5 out of 5 stars

Excellent …

The agent thst helped me she was called India was so helpful and thorough from thr start

August 17, 2025
Hays Travel - Blackpool logo

Reply from Hays Travel - Blackpool

Hello Mr Gates, thank you for taking the time to leave this 5* review. I am happy to hear India gave excellent service. Thank you again for booking with us ^Kieran

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