When we arrived at Hay's in Blackwood we were greeted by Finley, who was polite and happy to look for a holiday for us. Finley took time to ask as which holiday we were looking for and he viewed sev... See more
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See what reviewers are saying
Always have plenty of time to look at whats sutable for us, as brother in law has health issues, Sue goes thro every last detail, which is why we always choose Hayes
Company replied
We didn't actually know what we wanted really just a rough idea...walked into Hays travel and from start to finish Lorna was amazing! Found exactly what we wanted with the ideas we gave her and added... See more
Company replied
We visited Hays in Blackwood. Finley made myself and my partners visit very welcoming, he smiled and greeted us with a hello, and once we told him what we were looking for he started looking. He looke... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 1A, The Market Place, NP12 1AU, Blackwood, United Kingdom
- 01495805022
5.0
Excellent
1K reviews
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When we arrived at Hay's in Blackwood…
When we arrived at Hay's in Blackwood we were greeted by Finley, who was polite and happy to look for a holiday for us.
Finley took time to ask as which holiday we were looking for and he viewed several places for our budget.
Thank you Finley and Hays holidays.
August 1, 2026
Reply from Hays Travel - Blackwood
Hi John, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! :) -Finlay
Very helpfull staff
July 31, 2026
Reply from Hays Travel - Blackwood
Thank you for taking time out to give us your feedback, we really do appreciate :)
Olivia was very patient while booking 3…
Olivia was very patient while booking 3 cruises for 3 different couples
August 6, 2026
Reply from Hays Travel - Blackwood
Hi Pamela, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! :) - Olivia
Honestly couldn’t believe how helpful
Honestly couldn’t believe how helpful
The staff was they sorted an explained every part start to finish of our holiday can’t wait
July 30, 2026
Reply from Hays Travel - Blackwood
Hi Jamie, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday!
Reply from Hays Travel - Blackwood
Hi Ruth, thank you so much for booking with us & taking the time to leave this feedback! We hope you have an amazing holiday! We will pass on your lovely comments over to Olivia :)
Great service
Susan was very proffessional and polite and gave me all the info and options i needed and it was all booked up for me within 25mins...would recommend booking with you to anyone..faultless
July 28, 2026
Reply from Hays Travel - Blackwood
Thank you for taking time out to give us feedback, we do appreciate and glad that Susan found you the right holiday so quickly :)
Always have plenty of time to look at…
Always have plenty of time to look at whats sutable for us, as brother in law has health issues, Sue goes thro every last detail, which is why we always choose Hayes
July 24, 2026
Reply from Hays Travel - Blackwood
Thank you for lovely feedback, we appreciate you taking time out to do this, and your comments will be passed on to Sue, glad to hear that Sue was able to get you sorted with the holiday
Reply from Hays Travel - Blackwood
We appreciate you taking time out to give Susan lovely feedback, i will pass your comments on to her :)
Friendly helpful service
July 24, 2026
Reply from Hays Travel - Blackwood
Thank you for taking time out to pass on your comments, its much appreciated
Once again Susan at blackwood was…
Once again Susan at blackwood was exceptional with her support in order to get us sorted with our holiday
Majorca here we go
July 30, 2026
Reply from Hays Travel - Blackwood
Hi Chrstine, thank you for taking the time to leave me a review and booking with me, susan
Excellent service easy to book
Another excellent easy booking made with Susan a credit to Hays, excellent service and communication.
July 18, 2026
Reply from Hays Travel - Blackwood
Hi Richard, thank you for taking the time to leave me a review and booking another cruise with me. susan
Great service from Lorna at Hays Travel
Great service from Lorna at Hays Travel when booking a short break P&O cruise. We were struggling to get the booking we wanted online and so I popped into Hays Travel and Lorna got it booked in half and hour. She was able to advise on the best cabins and value for money. This is the second time now I’ve used Hays Travel and will continue to do so from now on. Thanks to Lorna at Hays!
July 29, 2026
Reply from Hays Travel - Blackwood
Thank you so much for the lovely review, it was pleasure in getting the holiday sorted for you. :)
Lorna was very helpful with our booking…
Lorna was very helpful with our booking & made further enquiries with a particular concern we had
July 19, 2026
Reply from Hays Travel - Blackwood
We appreciate the time you have taken to pass on your comments, and we wanted to say thank you, I will pass your comments on to Lorna and glad she made your experience a pleasant one
Susan was very friendly and helpful as…
Susan was very friendly and helpful as always it’s like talking to a family friend
July 27, 2026
Reply from Hays Travel - Blackwood
Thank you so much for the lovely feedback; we do appreciate it
lovely freindly people who are always…
lovely freindly people who are always welcoming & ready to help, they offer recomendations & advice and go above & beyond to give you the best holiday, we always use hays travel as we have never had a bad experience with them
July 27, 2026
Reply from Hays Travel - Blackwood
Thank you so much for the lovely feedback, we do appreciate it
LANZAROTE
We have always used Hays Travel. All staff are very helpful and explain everything we require for our
trips. Thank you all. Neil.
July 17, 2026
Reply from Hays Travel - Blackwood
Thank you for taking time out to give us feedback, we do appreciate it. glad to hear that we helped you find the right holiday :)
Olivia was very helpful and informative…
Olivia was very helpful and informative which made the booking experience enjoyable.
July 24, 2026
Reply from Hays Travel - Blackwood
Good afternoon, thank you so much for booking with us & and taking the time to leave this lovely feedback. We hope you have an amazing holiday! - Olivia
Sydney was so helpful
Sydney was so helpful, she was very patient with us and gave us all the information, she didn’t leave out any information at all. Very very happy
July 23, 2026
Reply from Hays Travel - Blackwood
Thank you so much for booking with us & taking the time to leave this Lovely feedback. We hope you have an amazing holiday! :) - Sydney
Lorna at the blackwood branch is…
Lorna at the blackwood branch is fantastic to deal with, always goes above and beyond to make you arrangements are spot on for a great holiday
July 24, 2026
Reply from Hays Travel - Blackwood
Thank you for taking time out to give Lorna lovely feedback, we really do appreciate it , glad the experience you had was a pleasant one :)
Great staff very friendly and smartly…
Great staff very friendly and smartly dressed the booking process was dealt with our needs
July 24, 2026
Reply from Hays Travel - Blackwood
Thank you for giving us great feedback, we really do appreciate it :)
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