I wanted to book a holiday around next year's eclipse and virtually all hotels or flights are fully booked already. Lucie spent 2 hours with me sorting out how we could do it with total patience, gre... See more
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The staff are always very friendly in the Bognor branch and Shan went out of her way to make sure she found us a cabin on the cruise we wanted that suited us, especially as there were very few left. S... See more
Company replied
We always receive a first class service from Sian. So much so that we do not book directly with tour companies like Riviera. Using Hays gives us piece of mind
Company replied
We always book with Hays Bognor. The team are always fantastic and helpful. We try who book with Sian as she now knows all our likes and dislikes. We won’t use anywhere else. Great service.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 London Road, PO21 1PY, Bognor Regis, United Kingdom
- 01243 887164
4.9
Excellent
972 reviews
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Excellent team
The team in Bognor are amazing. Always helpful, friendly and always willing to go that extra mile. We are extremely grateful for everything they do for us. Many thanks to Jackie for the help she gave with our recent booking.
January 8, 2026
Reply from Hays Travel - Bognor Regis
We're so happy to hear about the amazing service you received from our team! We really appreciate your kind words and are delighted we could help with your booking.
Very Professional and Friendly
As always at the Bognor shop there was a very friendly greeting. Our enquiry was professionally dealt with and our subsequent concerns resolved. We booked the holiday 😊
January 6, 2026
Reply from Hays Travel - Bognor Regis
We're so happy to hear about the friendly greeting and professional service you received at our Bognor shop. We're glad we could resolve your concerns and help you book your holiday!
Holiday
Gentlemen assisting us on booking a holiday was very helpful and knowledgeable in the area we wish to visit which helped us make our final decision.
January 5, 2026
Reply from Hays Travel - Bognor Regis
We're happy to hear that the assistance and knowledge provided were helpful in making your decision. Thank you for sharing your positive experience with us.
Choosing a Duoro cruise
The lady who helped me find the right cruise holiday was very helpful & gave me lot of information
December 23, 2025
Reply from Hays Travel - Bognor Regis
We're happy to hear that our team member was very helpful and informative in guiding you to the right cruise holiday. Thank you!
Lucie took the time.
Lucie took the time to search for a cruise that ticked all the boxes for us, She was helpful and informative and was able to answer all our questions no matter how trivial. It was the first time of using Hays Travel and I will have no hesitation in returning for our future holiday needs.
December 17, 2025
Reply from Hays Travel - Bognor Regis
We appreciate you choosing us for your cruise! It's great to hear that Lucie provided such helpful and informative service. We're delighted you'll consider us for future holidays.
A very helpful and informative guy…
A very helpful and informative guy dealt with my requests very quickly and made booking our holiday easy
December 6, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your kind review :)
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Kelsey very important person to us.
Kelsey,
Was the only one out of all the major Holiday Companies to succeed in obtaining our criteria.Very patient and understanding going above and beyond to achieve with outstanding service to us.We are so very grateful we had begun to give up and being our 40th Wedding Anniversary in 2026 and a holiday we have dreamed of going on.We can not thank Kelsey enough for making our dream come true in 2026.
December 7, 2025
Reply from Hays Travel - Bognor Regis
Thank you so much for your lovely review :) - Kelsey
Very good experience
Kelsey was very patient and prepared several options for us to consider. All the staff members we encountered during our visits, were friendly and helpful.
December 5, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
They are so helpful and nothing is too…
They are so helpful and nothing is too much trouble. Lucie is amazing. I've booked a couple of holidays with Lucie.
November 28, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Your always welcomed
Your always welcomed, Nothing is to much trouble & they will keep in touch via email during the booking with info for you or to see if you need further information.
November 12, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Reply from Hays Travel - Bognor Regis
Thank you for your kind review :)
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Marella cruise 2027
I would like to say a huge thank you to the Bognor Regis branch for a stress free, professional, and welcoming experience for booking our cruise.i would definitely recommend to family and friends.
November 22, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Very helpful and polite made us feel…
Very helpful and polite made us feel very welcome good experience
November 23, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Friendly
Friendly, knowledgable and reassuring. We are very pleased with the service that we received.
November 16, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
We had a brilliant response booking our…
We had a brilliant response booking our holiday we had decided on one holiday but unfortunately it wasn’t right for us the lady in the shop spent nearly an hour looking for the right holiday which ended up just what we wanted excellent service would alway use Hays Travel.
November 14, 2025
Reply from Hays Travel - Bognor Regis
Thank you :) it is always lovely helping you find your holiday
Polite and friendly staff
Polite and friendly staff. Great service and advice. Relaxed atmosphere, no pressure.
November 2, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review :)
Lucie in Bognor was so helpful and…
Lucie in Bognor was so helpful and knowledgeable which made us book straight away
It was great that she had first hand experience of the ship we booked and wouldn't hesitate in recommending Lucie and the bognor store
October 27, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review - I'm sure you'll have a fantastic holiday :)
Amazing as always this is now the sixth…
Amazing as always this is now the sixth cruise that I have booked with them within the last six months and all have been faultless. Looking forward to our adventures ahead would highly recommend. hays travel Bognor.
November 1, 2025
Reply from Hays Travel - Bognor Regis
Thank you for your lovely review - lot's of exciting cruises to go on :)
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