Hays Travel - Bognor Regis Reviews 

972
TrustScore 5 out of 5

4.9

34 London Road, PO21 1PY Bognor Regis, GB


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Rated 5 out of 5 stars

I wanted to book a holiday around next year's eclipse and virtually all hotels or flights are fully booked already. Lucie spent 2 hours with me sorting out how we could do it with total patience, gre... See more

Company replied

Rated 5 out of 5 stars

The staff are always very friendly in the Bognor branch and Shan went out of her way to make sure she found us a cabin on the cruise we wanted that suited us, especially as there were very few left. S... See more

Company replied

Rated 5 out of 5 stars

We always receive a first class service from Sian. So much so that we do not book directly with tour companies like Riviera. Using Hays gives us piece of mind

Company replied

Rated 5 out of 5 stars

We always book with Hays Bognor. The team are always fantastic and helpful. We try who book with Sian as she now knows all our likes and dislikes. We won’t use anywhere else. Great service.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 34 London Road, PO21 1PY, Bognor Regis, United Kingdom

  • 01243 887164

4.9

Excellent

TrustScore 5 out of 5

972 reviews

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4.9

All reviews

(972)

122,494 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone including David was wonderful…

Everyone including David was wonderful and helpful.

January 19, 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We appreciate you sharing your kind words, and we are so happy to hear that you found our team helpful and wonderful.
Hays Travel

Rated 5 out of 5 stars

Booking holidays

We have been booking our holidays the last few years with Hays in Bognor Regis. The whole team are very friendly and accomendating especially Lucie who has always found us holidays that are the best value for money. I would highly recommend their service.

January 25, 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We appreciate you booking your holidays with us in Bognor Regis. We're happy to hear that our team is friendly and accommodating and that you find great value for your money.

Rated 5 out of 5 stars

We were very happy with our experience…

We were very happy with our experience at hays Kelsey the lady who helped us was very helpful we told her exactly what we were looking for and she found the perfect holiday for us and then a week later she notified us that we’re then able to book our seats this is the second time we have booked with hays and each time we have been happy

January 18, 2026
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Reply from Hays Travel - Bognor Regis

We're happy to hear that you were very satisfied with our service. It's great to know that we found the perfect holiday for you and kept you informed about booking your seats. Thanks for booking with us again!

Rated 5 out of 5 stars

Lifeline in tragic times.

Lifeline in tragic times.
Shop staff patiently helpful and sympathetic- i ran away from grief- 2 family members died in previous weeks- arranged perfect 'shelter from the storm ' over otherwise tragic Christmas. Thankyou

December 20, 2025
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Reply from Hays Travel - Bognor Regis

We are deeply sorry for your losses and truly appreciate you sharing your experience. We are grateful that our team could provide a supportive environment during such a difficult time. Thank you.

Hays Travel

Rated 5 out of 5 stars

Excellent knowledgeable staff

Very helpful staff they make booking a holiday easy.

January 18, 2026
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Reply from Hays Travel - Bognor Regis

We appreciate your kind words! We are so happy we could make booking your holiday easy and stress-free for you; thank you for your review.
Hays Travel

Rated 5 out of 5 stars

Sian is so great she could not be more…

Sian is so great she could not be more helpful and patience spend so much time to find the right holiday / cruise. All the rest of the staff is also polite and friendly. Well done Hays Bognor Regis.

January 21, 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Peter Ward ,

We appreciate your kind words! We are so happy to hear that you found our team helpful and patient in planning your holiday. Thank you for your review of Hays Bognor Regis.

Hays Travel

Rated 5 out of 5 stars

Using hays for the 1st time

Using hays for the 1st time , much easier & quicker way to find the holiday I was looking for. They listened to my wish list & found the perfect holiday. Will 100% use them again.

January 18, 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We appreciate you choosing us for the first time! We're happy to hear that we made finding your perfect holiday easier. We look forward to helping you again in the future.
Hays Travel

Rated 5 out of 5 stars

Very helpful

Very helpful, going out of their way to check on different flights to suit us, offering a low deposit and instalment
Payments so we could budget our holiday .

January 12, 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Karel Adkins,

We appreciate your kind words! We're happy we could assist with your travel plans, offering flexible options to help you budget for your holiday.

Hays Travel

Rated 5 out of 5 stars

Always a great service

Always a great service, with people who have experience of having been to the resorts or cruise.

January 18, 2026
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Reply from Hays Travel - Bognor Regis

We appreciate you sharing your experience with us. We're so glad that our team's expertise enhanced your booking experience.
Hays Travel

Rated 5 out of 5 stars
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We appreciate you sharing your experience; we're so happy to hear that you found our team helpful and friendly.
Hays Travel

Rated 5 out of 5 stars

Jackie was very good sorting out our…

Jackie was very good sorting out our cabin etc and very patient waiting for people on the other end of the phone when we needed to get the car parking sorted out which it was

January 16, 2026
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Reply from Hays Travel - Bognor Regis

We're happy to hear that our assistance with your cabin and parking was helpful. We appreciate your patience, and we are glad everything was sorted out for you.
Hays Travel

Rated 5 out of 5 stars

Perfect

Always a pleasure to go to Hayes in Bognor Regis. Everyone is so helpful. Wouldn't go any where else

January 7, 2026
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Reply from Hays Travel - Bognor Regis

We appreciate your kind words! We're so happy to hear you find our team helpful, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

The staff are very kind and polite and…

The staff are very kind and polite and I have been coming to hays for years so know everyone and and always treated really well

January 6, 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We appreciate your continued loyalty and are so happy to hear about the kind and polite service you've received over the years. Thank you for your review!

Rated 5 out of 5 stars

We always have friendly and expert…

We always have friendly and expert help,in fact we never go anywhere else now.

January 12, 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We're happy to hear that you consistently receive friendly, expert help from our team. Thank you for your continued loyalty and positive feedback!

Rated 5 out of 5 stars

Very helpful in choosing our…

Very helpful in choosing our requirements

January 10, 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We're happy to hear that we could assist you in choosing your requirements. Thank you for your positive feedback.

Hays Travel

Rated 5 out of 5 stars

Great Team and Service…

Lucie in the Bognor Branch and all the team, managed and supported very professionally by David, are great, very friendly, very knowledgeable and excellent at finding options for the holiday's we want. Highly recommended.

January 10, 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We appreciate you taking the time to share your kind words about the team. We are so happy to hear that you find our team friendly, knowledgeable and helpful in planning your holidays.

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