I wanted to book a holiday around next year's eclipse and virtually all hotels or flights are fully booked already. Lucie spent 2 hours with me sorting out how we could do it with total patience, gre... See more
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The staff are always very friendly in the Bognor branch and Shan went out of her way to make sure she found us a cabin on the cruise we wanted that suited us, especially as there were very few left. S... See more
Company replied
We always receive a first class service from Sian. So much so that we do not book directly with tour companies like Riviera. Using Hays gives us piece of mind
Company replied
We always book with Hays Bognor. The team are always fantastic and helpful. We try who book with Sian as she now knows all our likes and dislikes. We won’t use anywhere else. Great service.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 London Road, PO21 1PY, Bognor Regis, United Kingdom
- 01243 887164
4.9
Excellent
972 reviews
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Telephoned to book flights
Telephoned to book flights . Staff very efficient. Telephone answered within two rings. Explained what I wanted and transaction made within ten minutes. Knowledgable staff . Much easier than booking myself on line ,
February 16, 2026
Reply from Hays Travel - Bognor Regis
We appreciate you taking the time to leave us such a fantastic review! We're so glad we could provide such an efficient and helpful booking experience for your flights.
Lucie remembered us from months ago and…
Lucie remembered us from months ago and she's super helpful!
February 5, 2026
Reply from Hays Travel - Bognor Regis
We're happy to hear that you had a great experience, and we appreciate your positive feedback. We are so glad that you found our team member helpful!
Hays Travel
I have been using Hays Bognor regis…
I have been using Hays Bognor regis for years.
Very professional,helpful and even though I have recently moved to Chichester I have just booked holiday with the.
February 11, 2026
Reply from Hays Travel - Bognor Regis
We're happy to hear that you've had consistently positive experiences with us over the years. We appreciate your continued loyalty and are pleased to assist you, even after your move.
Hays Travel
Wasn’t sure where I wanted to go
Wasn’t sure where I wanted to go, only knew I wanted a cruise. All the staff were very friendly and helpful, came away booking a cruise.
February 10, 2026
Reply from Hays Travel - Bognor Regis
We appreciate you sharing your experience. We're so glad our friendly staff were helpful in planning your cruise. Thank you for booking with us!
Reply from Hays Travel - Bognor Regis
hk,
We appreciate your kind words and are so glad that we could provide you with professional assistance.
Hays Travel
Staff always very helpful and will…
Staff always very helpful and will assist you in every way they can.
February 9, 2026
Reply from Hays Travel - Bognor Regis
We appreciate you sharing your experience. We're so happy to hear our team could assist you so well in every way possible.
Hays Travel
Very friendly staff and sian was…
Very friendly staff and sian was brilliant and very helpful
February 1, 2026
Reply from Hays Travel - Bognor Regis
We appreciate your kind feedback and we are so happy to hear that our staff were brilliant and very helpful to you.
Hays Travel
Reply from Hays Travel - Bognor Regis
Mrs Marion Ewart,
We are delighted you felt welcomed and supported during your visit; thank you for sharing your positive experience with our team.
Hays Travel
We found the staff to be very helpful
We found the staff to be very helpful, friendly and informative. Always a pleasure booking a holiday here.
January 29, 2026
Reply from Hays Travel - Bognor Regis
We appreciate you taking the time to leave us such a fantastic review! We're so happy to hear that you find our team helpful and friendly.
Hays Travel
Booked another holiday with Hayes…
Booked another holiday with Hayes thanks to Sian, she was very helpful also thanks to David for the extra discount much appreciated
February 3, 2026
Reply from Hays Travel - Bognor Regis
We're happy you booked another holiday with us. We appreciate your kind words and are so glad Sian and David were able to be of assistance.
Hays Travel
Friendly and reliable
I always book with Hays ,very friendly staff who really work hard to find the right holiday for your needs and budjet
February 3, 2026
Reply from Hays Travel - Bognor Regis
Cheryl Sibun,
We're so happy to hear that our friendly staff work hard to find the right holiday to suit your needs and budget. Thank you for booking with us!
Hays Travel
5* service again from the Bognor Regis team!
I would not go anywhere else to book a holiday. We always use Hays Travel and speak to Sian. She is a wealth of knowledge and ensures the holiday we book is exactly what we are looking for!
January 26, 2026
Reply from Hays Travel - Bognor Regis
We appreciate you booking your holidays with us and for your kind words. We're so happy to hear that Sian's expertise ensures you find the perfect holiday!
Done and dusted
As usual.
Came out having booked a holiday of my interest.
Good customer service and continued availability should there be a need.
January 24, 2026
Reply from Hays Travel - Bognor Regis
Olive Jean,
We appreciate you booking your holiday with us. We are happy to hear that you received good customer service and availability for your needs.
Hays Travel
Saying where and what type of holiday…
Saying where and what type of holiday we wanted. Kelsey as usual was very helpful and spent time finding a holiday which we are happy with. Kelsey answered all our questions very professionall.
January 23, 2026
Reply from Hays Travel - Bognor Regis
We're happy to hear that you found the assistance you needed in planning your holiday. Thank you for sharing your positive experience; we appreciate your feedback.
Holiday
Always see either sian or david at bognor branch always helpful and polite, any problems they always sort it
January 30, 2026
Reply from Hays Travel - Bognor Regis
Ah Thank You , always lovely helping with your holiday :)
Lucie was brilliant as usual going through everything and get the best deal
Lucie was brilliant as usual
January 29, 2026
Reply from Hays Travel - Bognor Regis
We're so glad you had such a wonderful experience. We appreciate you taking the time to share.
Always helpful and friendly and dealt…
Always helpful and friendly and dealt with promptly
January 28, 2026
Reply from Hays Travel - Bognor Regis
We appreciate you taking the time to share your experience. We are so glad that you found our team helpful and friendly and were dealt with promptly.
Hays Travel
Excellent service which is what we…
Excellent service which is what we always get from Hayes. Sian as always took time and trouble to get our perfect cruise, with a few laughs along the way.
January 28, 2026
Reply from Hays Travel - Bognor Regis
We are so happy to hear that you consistently receive excellent service. It was our pleasure to help you book your perfect cruise, and we appreciate your kind words.
Hays Travel
Very helpful and well informed staff
Very helpful and well informed staff, made the booking effortless.
January 27, 2026
Reply from Hays Travel - Bognor Regis
We appreciate your review! We're happy to hear our well-informed staff made your booking effortless. Thank you!
Hays Travel
David was brilliant...
David was brilliant...so helpful and efficient...other staff were nice and friendly...looking forward to our holiday...
Thank You David for all your help..will be booking holidays with you in the future.
January 27, 2026
Reply from Hays Travel - Bognor Regis
Gillian Northcutt,
We're happy to hear that you found our team helpful and efficient. Thank you for your positive feedback, and we look forward to helping you book future holidays.
Hays Travel
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