Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
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See what reviewers are saying
We had booked a holiday to Sri Lanka and Claire sorted out all the flights hotels for our big group proficiently. We had asked her to look out for another cheap holiday. Once found she contacted us st... See more
Company replied
Wonderful being able to sit down with travel agent face to face and not just a voice at the end of a telephone and discuss what our requirements are for our next holiday This company could not have b... See more
Company replied
Advisers were very helpful with the booking process for my Alaska cruise. They contacted the cruise line directly and sorted out the cabin I wanted. They seemed very knowledgeable and kept me updated... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
St Andrews Court, BL1 1LD, Bolton, United Kingdom
- 01204 397367
4.9
Excellent
955 reviews
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Very helpful staff
Very helpful staff. Was given plenty of options that help with what I need and they adapt really well so that you can book the holiday you want. Thank you hays travel for your help
June 28, 2026
Reply from Hays Travel - Bolton
Thank you for your wonderful review! We are so pleased we could help you find the perfect holiday. We appreciate your kind words.
Reply from Hays Travel - Bolton
Thank you for your very kind words, It was a pleasure to book your holiday and we hope to see you again soon
Very polite and professional
Very polite and professional. Very knowledgeable and helpful. I have used Hayes before. Used again as assisted well in the past
June 20, 2026
Reply from Hays Travel - Bolton
We are so glad to hear this! Thank you for your continued trust in our services. We appreciate your kind words.
We find the staff amazing
We find the staff amazing , they always try their best to what we need for our holiday. Been using them for the last few years , we would not go anywhere else . thank you so much all of you .
June 26, 2026
Reply from Hays Travel - Bolton
We are so happy to hear that you value our team's efforts! Thank you for your continued loyalty.
Beth was amazing and quick again back…
Beth was amazing and quick again back to me beautiful service .i have usedyou before .
June 26, 2026
Reply from Hays Travel - Bolton
We're so glad you had a beautiful service and appreciate your continued support!
Reply from Hays Travel - Bolton
We are so glad you enjoyed your experience. We appreciate your kind words about our knowledgeable staff!
The staff in the Bolton store are very…
The staff in the Bolton store are very friendly and helpful. They are knowledgeable and explained all the options available.
June 24, 2026
Reply from Hays Travel - Bolton
Thank you for your wonderful review! We are so pleased to hear our team provided excellent service and explained all your options.
Friendly professional staff
Friendly professional staff. Sarah spent time researching somewhere to meet my needs as a solo disabled traveller.
Despite what it says though, Hays travel is not longer in St Andrews' Court but now on Oxford St.
June 15, 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback. We're glad to hear Sarah was helpful in getting the right holiday for you. We hope you have an amazing time!
Hays Travel Review
Great personal service from Brandon. He found us a superb 5* that ticked all our boxes!
June 24, 2026
Reply from Hays Travel - Bolton
We are so happy to hear our team provided superb service! We appreciate your kind words.
Bev who overseen everything for me was…
Bev who overseen everything for me was very good with her work looking for the best deals and best hotel 🏨 for me to stay in nothing was to much trouble for her to help me with my holiday
June 23, 2026
Reply from Hays Travel - Bolton
We are so pleased to hear about your positive experience! We are glad we could assist you with finding the best deals and hotel for your holiday.
Excellent service from Hays, as usual.
We called in to collect the tickets for our holiday. We were surprised to find that Emerald do not issue tickets as was your representative, Amanda. However, she kindly took the time to telephone them to clarify the situation.
June 21, 2026
Reply from Hays Travel - Bolton
We appreciate you sharing your experience. We are glad our representative could assist you and clarify the situation with your tickets.
Brandon at Bolton was so patient and…
Brandon at Bolton was so patient and helpful nothing seemed to much trouble to him
June 21, 2026
Reply from Hays Travel - Bolton
Thank you so much for your very kind review. It was a pleasure to see you again and to book another holiday for you. If you need anything in the mean time you know where I am. Thank you for booking with us again :)
Another visit to Hays Travel Bolton
Another visit to Hays Travel Bolton.
Cruise booked efficiently and professionally with Beth and additional input from Talia.
June 19, 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We hope you have a wonderful cruise!
Talia was very helpful and made the…
Talia was very helpful and made the experience easy
June 15, 2026
Reply from Hays Travel - Bolton
We are so glad Talia made your experience easy. Thank you for your kind words.
Hays Bolton
Always book through Hays in Bolton as they are very knowledgeable. The branch staff are very friendly and welcoming, especially Claire and Sarah who we have dealt with on numerous occasions. They make the task of booking a holiday very smooth and simple and we much prefer dealing with a person rather than book it ourselves. Would highly recommend
June 10, 2026
Reply from Hays Travel - Bolton
Thank you for your very kind review. It is always a pleasure to see you both and to book your holidays. We are sure you will have a great time in Tenerife next year.
I called into to my local branch for…
I called into to my local branch for advice on a holiday i was interested in. I spoke with a member of staff called Talia who went above and beyond to help me. She's a credit to your company. I booked the holiday i was interested in i left the shop a very happy person.
June 11, 2026
Reply from Hays Travel - Bolton
We are so pleased to hear that you had such a positive experience with us. Thank you so much for your kind words regarding Talia's service, We are delighted that Talia could help you book the perfect holiday!
Assistant was friendly and very helpful…
Assistant was friendly and very helpful going through everything. We didn't feel rushed.
June 6, 2026
Reply from Hays Travel - Bolton
We're delighted our team provided helpful, unhurried service. Thank you for your kind words.
helpful and informative staff
May 24, 2026
Reply from Hays Travel - Bolton
Thank you for booking with us and for your very kind review. We are sure you will have a great time in Paris :)
Friendly and approachable staff
Friendly and approachable staff, explained everything in detail.
June 2, 2026
Reply from Hays Travel - Bolton
Thank you for taking the time to review our service. It was a pleasure to see you and to book your holiday for you. We are sure you will have a great time in Benidorm. If you need anything before you go you know where we are :)
Always very helpful and friendly.
May 31, 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback, Glad we could get you sorted and we hope you have a great holiday:)
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