I was trying to find the perfect cruise and I was having trouble sorting it out. Carol rang me and even though it took her three hours to find the perfect one for me, she persisted until she found one... See more
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We had a little hiccup with our holiday booked through you with Easyjet. We had to completely change our holiday due to being disappointed with Easyjet customer service however your staff at the Bosco... See more
Company replied
I want to thank Teshany for sorting our holiday very quickly. She was really good at finding the holiday place we asked for, To tie up with my daughter inlaw holiday, So the last minute we are all t... See more
Company replied
Visited Rosie in Boscombe branch , to book a cruise and as always she was very helpful and friendly and makes it feel more like visiting a friend then going to a book a holiday .. really can’t recomme... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
624 Christchurch Road, BH1 4BP, Boscombe, United Kingdom
- 01202 232081
4.9
Excellent
382 reviews
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Excellent service
Excellent service, as always. Friendly, knowledgeable and helpful. Thanks again.
March 4, 2025
Reply from Hays Travel - Boscombe
thank you so much for the lovely review
Reply from Hays Travel - Boscombe
thank you for your kind review
I found the staff extremely helpful and…
I found the staff extremely helpful and friendly.
February 15, 2025
Reply from Hays Travel - Boscombe
Thank you for your kind review. We hope you have a lovely holiday.
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Reply from Hays Travel - Boscombe
Thank you for your kind words. It is always so lovely to see you in branch! We hope you have a lovely holiday.
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Reply from Hays Travel - Boscombe
Thank you for your kind review. We hope you have a lovely holiday.
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Sharon is always brilliant finding my…
Sharon is always brilliant finding my personal favourite holiday
February 1, 2025
Reply from Hays Travel - Boscombe
Its great to hear your feedback about the service you received from Hays Travel. We hope you enjoy your holiday and look forward to helping you in the future.
Kind regards Sharon
Travel consultant very helpful
Travel consultant very helpful. I wanted a few days in Lisbon and booked only a week or so before departure. However I think there were some trimmings I could have done without like car transfer to or from airport in Lisbon. I enjoyed my trip and would go again.
January 30, 2025
Reply from Hays Travel - Boscombe
Thank you for your feedback. We are so pleased you enjoyed your trip.
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Fantastic customer service
Fantastic customer service, friendly professional and efficient.All staff excellent above and beyond.
February 6, 2025
Reply from Hays Travel - Boscombe
Thank you for your kind review. We always love seeing you both in branch!
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Very helpful staff
February 2, 2025
Reply from Hays Travel - Boscombe
Thank you for your lovely words. I can't wait to hear all about your cruise!
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Friendly and helpful!
Staff at Hays are always friendly and helpful. They manage the bookings really well for you and can answer any questions that I have. I always know that I can rely on them to arrange anything extra on the holiday booking effectively and efficiently.
January 30, 2025
Reply from Hays Travel - Boscombe
Thank you for your kind words. It is always so lovely to see you in branch! We hope you have a lovely holiday.
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Reply from Hays Travel - Boscombe
Thank you for your lovely words. I can't wait to hear all about your Caribbean cruise!
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Rosie was so very helpful took her time…
Rosie was so very helpful took her time looking for the flight and hotels she needs a gold 🌟
January 30, 2025
Reply from Hays Travel - Boscombe
Thank you for your lovely review. It was my pleasure in helping put a fantastic itinerary together for you! I can't wait to hear all about your holiday!
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Have booked two tips thought Hayes
Rosie was the young lady who helped me find my lovely holidays. Did not over simulate me with loads of brochures but listened to what I was aiming for. I found two that was perfect for me prefect for me and I am now looking forward to my trips.
January 30, 2025
Reply from Hays Travel - Boscombe
Thank you so much for your very kind review!
We hope you have a fantastic holiday and look forward to helping you with your next holiday!
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Reply from Hays Travel - Boscombe
Thank you so much for kind words.
We hope you have a fantastic holiday and look forward to helping you with your next holiday!
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Respectful manner
Respectful manner, very informative re the designation as had already been there.
January 9, 2025
Reply from Hays Travel - Boscombe
Thank you so much for your very kind review!
We hope you have a fantastic holiday and look forward to helping you with your next holiday!
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Had a great experience
Had a great experience booking my first cruise with you and was helped brilliantly by lilly h , who went through each stage with skill and knowledge of the complete system.
January 11, 2025
Reply from Hays Travel - Boscombe
Thank you for your kind review! it was a pleasure booking your cruise! and lovely to meet you.
Lilly.
Great Local Travel Agency!
Great Travel agents very friendly and efficient . Thank you x
December 31, 2024
Reply from Hays Travel - Boscombe
Thank you for your lovely review. I really appreciate your kind feedback!
We can't wait to hear all about your holiday when you get back!
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Brilliant service
We phoned Rosie at Hayes Travel. She was amazing. Friendly, informative, patient & nothing was too much trouble, even though we were a bit hesitant. We cannot thank her enough & we will certainly go back to Rosie when we next book a holiday
January 3, 2025
Reply from Hays Travel - Boscombe
Thank you so much for your very kind review!
We hope you have a fantastic holiday and look forward to helping you with your next holiday!
Best wishes
Rosie - Branch Manager, Hays Travel Boscombe
Excellent and efficient service
December 31, 2024
Reply from Hays Travel - Boscombe
Thank you for your kind review! I am so glad we were able to get you all booked for your cruise.
Regards, Lilly.
they did everything for me great help
December 24, 2024
Reply from Hays Travel - Boscombe
Thank you for your lovely feedback! It was a pleasure assisting you with your holiday.
Thanks, Lilly.
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