Hays Travel - Bradway Reviews 

768
TrustScore 5 out of 5

4.9

304 Twentywell Lane, S17 4QH Bradway, GB


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Rated 5 out of 5 stars

Lovely helpful staff After looking online for weeks on end they made booking our holiday easy

Company replied

Rated 5 out of 5 stars

As always Nicola and all the girls are very friendly and professional in helping us book our holidays. We always feel Nicola goes over and above in getting us the best deal she can and for that we a... See more

Company replied

Rated 5 out of 5 stars

Where do I start, recently booked our honeymoon with Nicola at Hays. Nicola went above and beyond our expectations, very attentive and made the experience feel special to say it was all done via... See more

Company replied

Rated 5 out of 5 stars

The travel agent Sue was very knowledgeable and gave great advice about things we hadn't thought about. We also upgraded because it gave us more benefits for not much more money. Sue was very patien... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 304 Twentywell Lane, S17 4QH, Bradway, United Kingdom

  • 01144075195

4.9

Excellent

TrustScore 5 out of 5

768 reviews

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4.9

All reviews

(768)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

We have booked with Bradway for years…

We have booked with Bradway for years even though we have a closer one.
So happy,helpful and efficient.
I wouldn’t trust anyone else to book our holiday.
Nicola Gunstone is the best

February 26, 2026
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Reply from Hays Travel - Bradway

Thank you so much for your very kind comments. Nicola and the Bradway team

Rated 5 out of 5 stars

Cruises

Chloe, was very attentive, she asked all the right questions of the travel company we we're booking with & explained everything in a clear & understandable way

February 23, 2026
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Reply from Hays Travel - Bradway

Thankyou for your very kind review

Rated 5 out of 5 stars

We just needed a return flight to…

We just needed a return flight to Aberdeen and a hire car for a few days. Rather than navigate the complexity of the options it seemed sensible to look through them with the staff at Hays Bradway. It was a good decision. The best deal was fixed up with minimal hassle and the security of knowing there would be no glitches. Thank you and well done!

February 22, 2026
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Reply from Hays Travel - Bradway

Thanks so much for your kind review!

Rated 5 out of 5 stars

It’s the people at Hays

It’s the people at Hays; Sue is amazing, she always goes the extra mile to get exactly what we are looking for, and takes care of everything to ensure we have a relaxing time.

February 22, 2026
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Reply from Hays Travel - Bradway

Thanks so much for your lovely review. I hope you have a fantastic holiday! Sue and the Bradway team

Rated 5 out of 5 stars

A fantastic company

A fantastic company, very knowledgeable regarding holidays ,always get great price ,great customer service.

February 11, 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review.

Rated 5 out of 5 stars

Very satisfied

Sue was very friendly and helpful which resulted in a booking. She also said they would deal with the flight check in (2 days prior to our departure) and sort out all the paperwork.

February 18, 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review.

Rated 5 out of 5 stars

Great branch 👍💯

Your branch we visit is so welcoming, product knowledge 💯, always find me the holiday I ask for

Great branch all an asset to your company 👍👍👍👍
Bradway Sheffield

February 19, 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review.

Rated 5 out of 5 stars

Vienna short break

excellent experience from friendly , well informed and helpful staff

February 10, 2026
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Reply from Hays Travel - Bradway

Thank you for your lovely review.

Rated 5 out of 5 stars

Brilliant service as usual

Brilliant service as usual , Nicola is so knowledgable and always comes up with an ideal; holiday

February 17, 2026
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Reply from Hays Travel - Bradway

Thank you for your kind review

Rated 5 out of 5 stars

Ruby, excellent agent

Ruby, the agent dealing with our enquiry, was extremely helpful in clarifying which hotels in our chosen resort could meet our need for an accessible room, for one of our group who has mobility issues. Ruby was friendly, patient, efficient and professional throughout, and has continued to be so in a follow up visit and during telephone conversations. I would definitely strongly recommend booking through Hays Travel at Bradway to my friends.

February 13, 2026
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Reply from Hays Travel - Bradway

Anne, thank you for your kinds words. Regards Ruby.

Rated 5 out of 5 stars

Satisfaction guaranteed

Relaxed, helpful, persistent to find a deal when there wasn’t much going in my favour. Couldn’t ask for more. Never felt rushed and certainly made to feel like only I was the priority, even as other’s waited.

February 14, 2026
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Reply from Hays Travel - Bradway

Thank you for your kind comments.

Rated 5 out of 5 stars

Finding the best deal

Rather than just finding a hotel in our desired location, the team member also identified other possible alternatives hotels. When we had settled on the hotel we wanted she then tracked the same hotel at various other tour operaters for the best value deal, saving us several thousand pounds from the original price

February 7, 2026
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Reply from Hays Travel - Bradway

Thank you for your kind reply

Rated 5 out of 5 stars

Friendly and good service

Had a great experience whilst booking my holiday. Sandra was very helpful and all the staff were very friendly. Was pointed to the app which helps me book excursions, which looks very helpful

February 9, 2026
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Reply from Hays Travel - Bradway

Thank you so much for your kind review! The Bradway team.

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