Hays Travel - Braehead Reviews 

First time I have booked with Hays Travel. The staff were very friendly and extremely helpful. We went in only knowing we wanted a Cruise as soon as possible. We came out with everything fully booked including flights. Even the luggage won't be seen until we are on board the boat. We have never had quite such service and inclusive bookings. Thank you Hays Travel

Diane was so helpful and ensured she checked every option for us. She was very patient with us and nothing was an issue. Would highly recommend and some of our family will be booking with Diane going forward

We went in to just see what was available and were looked after by Laura her friendly charm and knowledge was amazing she only wanted what was best and suited us highly recommend Laura she's the type of person that will make you go back and back very professional and certainly knows her stuff as it was a last minute holiday Laura made sure we left with everything we needed all we need to do is pack our bags and go the airport highly recommend Hays especially with staff like Laura

Went in just for price and chat Michaela was so friendly and knowledgeable even when we totally changed our opinion on a holiday it was no problem to her . I phoned the next day with questions and she was very happy to answer and gave opinions she thought be best for us . Wouldn’t hesitate to go back . They were recommended by two friends who had similar experiences.

Checked out all options for me and my elderly mother to ensure that our holiday matched up with all our requirements in a friendly and timely manner.

My experience was great staff so attentive I go to the hays travel in braehead Glasgow nothing was a bother no matter what my inquiry was hv used hays travel to book my holidays for a few years so gd & wouldn’t go anywhere else have recommended to all my friends &family to thank you so much for making my experience stress free

Fabulous always great service from all in the team

Been so long since I used a travel agent. Staff were great and did in a short length of time what usually takes me hours of internet trawling to find what I want at best price. Will definitely use Hays for future travel

Stopped in a Hays Braehead and we were met by Dianne, who was extremely welcoming and when we were discussing our own plans and expectations for a holiday, she was so relaxed, making us feel extremely comfortable. Dianne was extremely knowledgeable and was able to use this to compare our previous experiences abroad with a similar booking by to help us vision what we would be getting. The whole experience of booking from start to finish was great. Dianne even asked if we wanted to go away and think about the booking before committing to anything. Fantastic experience.

As this is my first cruise the agent explained everything and made my decision to go ahead with the booking easy. The service was first class. Would definitely use Hays again.

Really helpful, efficient travel agent Laura, who has previously booked holidays for us. Competitive prices. Great communication.

They were honest and true to there word .they help me to get a break away.

Your agent looked after us was a real professional at her job

The staff are very friendly very knowledgeable,I wouldn't book my holidays anywhere else!

Kayla was very helpful and friendly

I did a quick visit to Braehead Hays travel to be welcomed by Michaela. I told Michaela I was just asking about a couple of options for a weeks holiday for a specific date. She was extremely helpful and found a choice of three destination to suit my requirements. I informed Micheala that I would return when I discuss choices with my friend. Micheala was so patient and helpful. When returning to Braehead Hays travel a few days later with my friend to book the chosen holiday, we wete welcomed by Sarah. Sarah was absolutely wonderful talking us through some other holidays that she had taken time to look at for us. She was really a lovely girl who looked after us so well. We booked our holiday with the reassurance that that we were able to return tp have our documuments printed out for us. Thank you for your lovely staff.

Very helpful finding best deals that suited us

My Agent Sarah was friendly she sought out the right holiday within my request and my budget and helped me with getting insurance and explained everything clearly nothing was too much trouble and she ensured the booking process went smoothly .

Lauren, at Braehead, was very helpful, very pleasant and no pressure. We went away with a choice of two breaks, sat and had a coffee, looked more closely at them and made our decision. We went back to the shop and Lauren had a look and was able to get it slightly cheaper if we went 5 days later. She then had us booked in a few minutes with information on what would happen next and that was us.