Hays Travel - Bramhall Reviews 

Louise the Manager spent an hour and a half searching suitable villas for our family (for next May/June) and battled with the Jet2 website that kept timing us out!

Prompt service and we all need to support local businesses

Eve was friendly and efficient. Very easy process booking our holiday

Kate from Hays Travel was extremely helpful and understood our travel requirements. A lovely girl.

Rang back when promised. Very friendly service and booked cruise as requested

Excellent service from Shannon. Explained everything to our satisfaction and we will certainly book again

Louise and the team are not only professional and friendly but extremely helpful, understanding and knowledgeable across the board. From booking a long haul trip to Australia many months ago and then us having to re-think that travel schedule because of current political unrest in the Middle East. The Hays team worked their magic to resolve our concerns and worries and rebook the whole trip, changing airlines and route to ensure my son and I had the best possible experience. And all with a smile and can do attitude. Absolutely nothing was too much trouble. Thank You Hays, for everything 🙏

Called in to pay final balance on our Canada holiday in August and my wife enquired where is warm in January as it is a big birthday for her.Louise suggested a Caribbean cruise as there was some good deals to be had.She said she would email some options to us,which she did that afternoon,we looked at them,really surprised what great value they were.As a result we called in the next day after Shannon’s help we booked a seven night Barbados cruise and a three night stay in a hotel in St.Philippe.Throughout the whole process the customer service from Louise and Shannon was faultless,Shannon clearly explaining everything we need to know and Louise doing her best to get us a great deal.Shannon is a great asset to Hays Bramhall,she is very friendly calm and patient and it was a pleasure meeting her.We would have no hesitation in booking any kind of holiday in the future with Hays Bramhall

Very helpful and patient looking for holiday in an area my friend and l didn't know

So helpful and thorough, found me my fir(st solo trip

Staff always happy to help.

I had a great experience, everyone has been so friendly, professional and prompt to respond.

Lucy has patiently looked into every single option and found the ideal holiday for us.

I called in to the Bramhall branch and was attended to by Louise the manager. She was really helpful and recommended the perfect holiday. Unfortunately the 2027 prices weren't out but she found an even better alternative. The flights were booked and all paperwork completed very efficiently. My only small gripe is that she didn't ring me when she said she would on a couple of occasions.

Very professional quick service

We spoke to Shannon who was was very helpful and professional,

Staff were very helpful in changing my flight - very patient and helpful.

Staff at Bramhall Cheshire, superb.

We booked a cruise with Lucy at the Bramhall branch. Excellent service, Lucy advised us on all the best options right down to which cabin we should select to avoid noise from late night revellers to staff early morning cleaning. Lucy was very knowledgeable and nothing was too much trouble, despite my 101 questions. A real asset to your company

The assistant who served us was very knowledgeable and helpful..We felt confident she knew exactly how to help us.

Yes she was very nice and helful just want you want when you are choosing a holiday