Hays Travel - Brentwood Reviews 

Excellent service from Lisa, she is extremely knowledgeable and made our booking very easy.

The rep was very knowledgeable polite and friendly.

My wife and I always find that the staff in the Brentwood branch are friendly, efficient and helpful. We would not go anywhere else to book our holidays. Dan as normal booked us our holiday and made the whole process so simple.

I was very indecisive of where I wanted to go and Carole was very patient with us especially as it was after her home time when we made our final decision

Carol was extremely well informed about the destinations I enquired about which made for a stress free time thank you for all your help. 😎

Samantha was very helpful and got us a fantastic price on a great holiday. She even got us great seats on the plane and meet and greet for our car. A*

I have booked every holiday with the lovely Dan at Hays each year for the past 3 years, the service is outstanding , so supportive welcoming and caring, I would never book with anyone else!

I can’t recommend the staff at Hays, Brentwood enough. They always go above and beyond for their customers.

I have been a customer of Hays Travel for 5 years and with the exception of last year have always found them to be reliable, friendly & efficient

Thank you so much Robert we are having a lovely time thank you so much for your help Saturday

Always super friendly and helpful staff and Brentwood branch and go out of their way to get me to where I want to be!

Greater survice and advice

We were having problems booking our holiday on line so decided to visit Hays in Brentwood. With the help of Carol we left Hays 45 mins later, having booked our holiday, paid & received all out travel documents. Carol was excellent and so helpful. The only reason I've not given 5 Stars is that it was rather noisy in the branch with other people talking. Would not hesitate to recommend Hays.

Amazing Staff ! Always Very Helpful !
Won't Book My Holiday Anywhere Else

We booked our last-minute family holiday to Turkey with Robert at Brentwood Hays Travel, and the whole experience was fantastic.

Robert was incredibly helpful, friendly, and very knowledgeable about the area we wanted to visit. I simply gave him our dates and budget, and he found us a brilliant holiday that was excellent value for a family of five with three young children.

I also had my three-year-old daughter with me, who gets bored very quickly! Robert was so kind and thoughtful—he gave her a spare notepad to draw in and a pair of sunglasses which kept her happily occupied while we sorted everything out.

Nothing was too much trouble, and the customer service was excellent from start to finish. I would highly recommend Brentwood Hays Travel, and especially Robert, to anyone looking to book their next holiday!

Ella was so helpful and from her recommendations have booked 2 lovely holidays for 2027

Very helpful and nice person extremely helpful

The concern to make sure you are happy with all aspects of your travel. Dan and his staff are the best