Hays Travel - Brentwood Reviews 

I have booked every holiday with the lovely Dan at Hays each year for the past 3 years, the service is outstanding , so supportive welcoming and caring, I would never book with anyone else!

I can’t recommend the staff at Hays, Brentwood enough. They always go above and beyond for their customers.

I have been a customer of Hays Travel for 5 years and with the exception of last year have always found them to be reliable, friendly & efficient

Thank you so much Robert we are having a lovely time thank you so much for your help Saturday

Always super friendly and helpful staff and Brentwood branch and go out of their way to get me to where I want to be!

Greater survice and advice

We were having problems booking our holiday on line so decided to visit Hays in Brentwood. With the help of Carol we left Hays 45 mins later, having booked our holiday, paid & received all out travel documents. Carol was excellent and so helpful. The only reason I've not given 5 Stars is that it was rather noisy in the branch with other people talking. Would not hesitate to recommend Hays.

Amazing Staff ! Always Very Helpful !
Won't Book My Holiday Anywhere Else

We booked our last-minute family holiday to Turkey with Robert at Brentwood Hays Travel, and the whole experience was fantastic.

Robert was incredibly helpful, friendly, and very knowledgeable about the area we wanted to visit. I simply gave him our dates and budget, and he found us a brilliant holiday that was excellent value for a family of five with three young children.

I also had my three-year-old daughter with me, who gets bored very quickly! Robert was so kind and thoughtful—he gave her a spare notepad to draw in and a pair of sunglasses which kept her happily occupied while we sorted everything out.

Nothing was too much trouble, and the customer service was excellent from start to finish. I would highly recommend Brentwood Hays Travel, and especially Robert, to anyone looking to book their next holiday!

Ella was so helpful and from her recommendations have booked 2 lovely holidays for 2027

Very helpful and nice person extremely helpful

The concern to make sure you are happy with all aspects of your travel. Dan and his staff are the best

Young lady was helpful and found me a suitable hotel to stay in and arranged private transfers for both ways. She listened to me and made my boyfriend feel comfortable and happy.

Afyer struggling to book flights myself.
It was maxe easily and quickly.
And i had peace of mind it was done correctly.

We've used Hays, Brentwood, for several holidays now, the staff are knowledgeable, friendly and helpful. We wouldn't go anywhere else. There is a great buzz in the shop, which definitely adds to the excitement of booking a holiday.

Dan has booked us another two holidays. He is very prompt with the quotes and excellent customer service. Well done again Dan.

Always a good experience in Hayes travel Brentwood, was seen by Dan the manager holiday was booked in no time at all 😎

We wanted to book our first ever cruise and so thought going to Hays Travel in Brentwood would be a good idea. And it was, Carol was lovely and knowledgeable, in fact all the staff there were. We came away having booked our first cruise and are really looking forward to it. Thank you Carol.

Efficient & very helpful staff.
Booking was easy.