We find all of the staff at Hays Brentwood really polite, helpful and knowledgeable, but Dan is a cut above the rest. His knowledge of places and products is outstanding. He always manages to find... See more
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Super easy to deal with, Dan always goes the extra mile, wouldn’t book with anyone else! Highly recommend and will continue to always book through Dan at the Brentwood branch!
Company replied
We get a warm welcome at Hays Travel in Brentwood, it is a very proffesional cheery environment. We always try to see Becky as she knows our preferences. She is so efficient and helpful, she will ke... See more
Company replied
We always book our holiday's with Hays travel Brentwood, and have done for many years, we always get a friendly welcome, and professional excellent service through out, nothing seems too much troubl... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33B High Street, CM14 4RG, Brentwood, United Kingdom
- 01277889030
4.9
Excellent
1K reviews
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Tia was fantastic help as usual
June 21, 2026
Reply from Hays Travel - Brentwood
Thank you for your lovely comment .. Tia :-)
Becky was very helpful and arranged my…
Becky was very helpful and arranged my holiday for next year.
I could book online but love my Hays travel family the whole team is amazing supportive and so friendly always a pleasure to visit Hays Brentwood.
Will miss George but wish him all the best.. Carol was on her holiday, Tia was day off missed you two.
Dan always makes me smile when I leave the shop. Well done Brentwood a jewel in Hays crown
June 20, 2026
Reply from Hays Travel - Brentwood
Thank you for your lovely comments :-)
Carol was amazing and helping us book…
Carol was amazing and helping us book our cruise and getting the best deal. Fabulous service, nothing was too much trouble. Thank you.
June 5, 2026
Reply from Hays Travel - Brentwood
Thank you for your lovely comments .. Carol :-)
Friendly helpful girls
Friendly helpful girls! Smooth running company all done and dusted without any fuss
June 19, 2026
Reply from Hays Travel - Brentwood
Thank you for your lovely comments - Leann :-)
Super Sam and 5 stars
I have just booked my first trip to Mallorca in Spain for August. So excited as ill be seeing the Solar Eclipse as well. I want to say thank you so much to Sam who went above and beyond in helping me find the right holiday package.
June 6, 2026
Reply from Hays Travel - Brentwood
Thanks so pleased we managed to get you something booked in the end ;-)
Reply from Hays Travel - Brentwood
Thanks so much, always a please looking after you ;-)
As always 5 stars for this amazing…
As always 5 stars for this amazing team. This time we booked with Sam who was great and secured us just the holiday we were looking for.
June 14, 2026
Reply from Hays Travel - Brentwood
Thanks for booking with us again ;-)
Friendly & knowledgable staff
Just booked on the quick towards end of day. I knew what I wanted. Dan was friendly polite and knowledgable booked holiday in no time. Exactly what I wanted.
June 13, 2026
Reply from Hays Travel - Brentwood
Thanks so much for booking with us and leaving such lovely feedback
Daniel
Daniel
Gave excellent service
So knowledgeable about the cruise company I wanted to book.
Thank you Dan
June 10, 2026
Reply from Hays Travel - Brentwood
Thanks Jill, MISS YOU LOTS x x
Excellent service.
May 29, 2026
Reply from Hays Travel - Brentwood
Thanks for booking with us again ;-)
Brentwood Branch
Daniel Pule at the Brentwood branch just arranged a fantastic holiday for us at such an outstanding price! We’re so happy with what he’s managed to book for us - everything we asked for and more. Highly recommend Dan & the Brentwood team for 5 star service.
June 10, 2026
Reply from Hays Travel - Brentwood
Always a pleasure to look after you ;-)
It took 3 hours to make sure I got the…
It took 3 hours to make sure I got the best deal for my African safari. The staff were very, very helpful and concerned because I only had a limited amount of money to spend to get me the best deal I possibly could. They Even made me a cup of tea. Wonderful service 10 out of 10
June 11, 2026
Reply from Hays Travel - Brentwood
Thanks Alan, your are going to have such an amazing time ;-)
Very thorough and pleasant experience…
Very thorough and pleasant experience with a lady called Sam'. Well Done.
June 10, 2026
Reply from Hays Travel - Brentwood
Thank you for booking with us and leaving such lovely feedback
Excellant service from Leane and Tilly…
Excellant service from Leane and Tilly from start to finish I will always use Hays Travel
June 2, 2026
Reply from Hays Travel - Brentwood
Thanks so much for booking your holidays with us, and leaving such lovely feedback ;-)
very friendly and helpful lady in Hays
May 31, 2026
Reply from Hays Travel - Brentwood
Thank you for your lovely review
Hays Travel in Brentwood…
We visited Hays Travel in Brentwood this week to get information on a trip to Vienna. Becky was very helpful, asked us lots of questions to pinpoint exactly what we wanted and we were happy to book. Becky then called us later as she had a discount code so she saved us more money. We would use Hays Travel again.
June 6, 2026
Reply from Hays Travel - Brentwood
Thanks, lovely to meet you both, thanks for booking with me and leaving such great feedback, I look forward to hearing from you about the Riveria cruise, Becky ;-)
Brentwood Branch
Always a pleasure to go into the local branch at Brentwood and get personal service, again got a great holiday.
Thank you guys
June 6, 2026
Reply from Hays Travel - Brentwood
Thanks so much for booking with us again, I am sure you are going to love Tunisia ;-)
Lisa was Really helpful to find right…
Lisa was Really helpful to find right resort based on our list! Clear pricing, full information. Confidence in finding the right holiday for us. Appreciate the friendly, calm & patient help!
June 5, 2026
Reply from Hays Travel - Brentwood
Thanks so much for such lovely feedback and booking with us ;-)
⭐️⭐️⭐️⭐️⭐️ Five‑Star Review for Hays Travel…
⭐️⭐️⭐️⭐️⭐️ Five‑Star Review for Hays Travel Brentwood & Samantha Underwood
I’ve been booking my holidays through Hays Travel Brentwood for a while now, and Samantha Underwood has been outstanding every single time. She consistently finds me the best deals and real value for money, without ever compromising on quality.
What I appreciate most is her honesty. Samantha gives genuine, thoughtful appraisals of destinations, hotels, and experiences, so you always know you’re choosing a holiday that truly suits you. Nothing ever feels generic — she tailors everything to your preferences, budget, and travel style.
Her knowledge, patience, and personal touch make the whole process effortless. Samantha is the reason I keep coming back to Hays Travel Brentwood, and I wouldn’t book with anyone else.
Highly recommended.
June 5, 2026
Reply from Hays Travel - Brentwood
Thanks for such lovely feedback and booking with us ;-)
Reply from Hays Travel - Brentwood
Thank you so much for booking with us ;-)
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