We have been fortunate enough to deal with Cath Nathwani at the Bridgend office for several holiday experiences. We are sitting poolside in St Stefano, Corfu on our last day….please contact Cath and a... See more
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See what reviewers are saying
Great service from start to finish - help with currency exchange , airport parking , couldn’t do enough for us - highly recommend
Company replied
Georgina was great gave us a full load down on everything this cruise has to offer searched for rooms closed together as we have booked two separate rooms We discussed what types of sleeping arr... See more
Company replied
Jacqueline was so helpful- she made booking this holiday easy - and now we’re very excited about our trip!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Adare Street, CF31 1EJ, Bridgend, United Kingdom
- 01656477039
4.9
Excellent
730 reviews
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Reply from Hays Travel - Bridgend
Thank you for your kind words. We are delighted you found us helpful and friendly. - Steph :)
This is the second time of using Hays…
This is the second time of using Hays Travel agents. Great service very friendly
Staff would definitely recommend to our family and friends
June 11, 2026
Reply from Hays Travel - Bridgend
Thank you for your kind review :)
As always the staff we're very helpful
As always the staff we're very helpful, and informative!
Thank you again Gemma
June 9, 2026
Reply from Hays Travel - Bridgend
Thank you for the lovely review :) See you again soon Gemma
Went in with a set target what I wanted…
Went in with a set target what I wanted and got it within 10 minutes
June 9, 2026
Reply from Hays Travel - Bridgend
Lovely feedback i will pass on to Jacqui :) Glad we found you the best holiday Gemma
It was so quick and easy and customer…
It was so quick and easy and customer service was very knowledgeable
June 8, 2026
Reply from Hays Travel - Bridgend
Thank you for your lovely review Lynda :) If you need anything let me know Gemma
Hays Travel Bridgend
Friendly staff not just focused on just securing your booking
Definitely recommend
May 31, 2026
Reply from Hays Travel - Bridgend
Thank you for your lovely review :)
January Cruise
Jacqui is always helpful and efficient. We have booked many times with her.
June 1, 2026
Reply from Hays Travel - Bridgend
Thank you for your kind review :)
Reply from Hays Travel - Bridgend
Thank you for the lovely words - Georgina :)
I always like to go to Gemma in…
I always like to go to Gemma in Bridgend,as she is so good at her job,and always finds me exactly what im looking for & always within my budget. She knows what i expect from a holiday & always makes booking easy. I rang on Wednesday morning,and by 3pm that afternoon,my holiday was all booked. I didn’t have to go into the branch,all done over the phone as i was working. Wont go to any other travel agent,only Hays in Bridgend. All the staff are lovely & really approachable.
May 21, 2026
Reply from Hays Travel - Bridgend
Thank you so much for such a lovely review :D Hope you had the best time away and look forward in seeing you soon
Thank you
Gemma :)
Reply from Hays Travel - Bridgend
Thank you for your lovely review. I will be sure to let Jacqueline know - Steph :)
Gemma was amazing
Gemma was so lovely, bubbly, helpful, welcoming. Gemma catered to all our needs and managed to get us exactly what we wanted.
May 21, 2026
Reply from Hays Travel - Bridgend
Thank you for you lovely review :)
We always deal with Jackie if she's…
We always deal with Jackie if she's available ,she's great with us
May 14, 2026
Reply from Hays Travel - Bridgend
Thank you for your kind review :)
Charli who booked our holiday was…
Charli who booked our holiday was marvellous she really tried her hardest to get us the perfect holiday we required and we can’t wait to go 😎
May 10, 2026
Reply from Hays Travel - Bridgend
Thank you for the kind words, we will pass this onto Charli :)
All the girls in hays are fabulous I do…
All the girls in hays are fabulous I do have a couple of favorites as I have been going to Bridgend branch for years . I just wish I didn't get junk Mail or spam a consistent ly
May 19, 2026
Reply from Hays Travel - Bridgend
Thank you for the lovely review Lesley, We will take you off marketing so you won't get any spam emails :) - Georgina
Excellent service, helpful staff.
Amy was very helpful and patient while we looked through cruises to decide which we'd like to do. She made the booking easy and we were there past the shop closing time on a Sunday. Would definitely recommend.
May 17, 2026
Reply from Hays Travel - Bridgend
We appreciate you taking the time to leave an amazing review for Amy! I will be sure to pass your kind words onto her - Steph :)
Simple and everything explained help…
Simple and everything explained help given peior to booking via Facebook
May 17, 2026
Reply from Hays Travel - Bridgend
Thank you so much for your kind review :)
Great staff,all the girls are so…
Great staff,all the girls are so helpfull and answer any enquiries you have.booked with this team for a number of years and shall continue in the future as i have no need to go to another company.
May 12, 2026
Reply from Hays Travel - Bridgend
Thank you for the lovely review :)
Georgina was Fantastic
Georgina was polite, knowledgeable, helpful and we ended up booking a much better holiday and a holiday of a lifetime than just a short holiday, and for more of us than planned, as she was patient and used her knowledge and experience to find an affordable deal. She answered all our questions and the booking information given was great. The deposit was taken and debit set up really easily also. Definitely recommend. Thank you x
May 5, 2026
Reply from Hays Travel - Bridgend
We appreciate your kind words! We are so happy you found your dream holiday and will pass your review onto Georgina we know she will be thrilled! - Steph :)
Jackie
Jackie, the lady booking our cruise for us, was excellent. She was knowledgeable and made the process very easy.
May 7, 2026
Reply from Hays Travel - Bridgend
Thank you for your lovely review! I will be sure to pass your feedback onto Jackie - Steph :)
Excellent communication and help
April 30, 2026
Reply from Hays Travel - Bridgend
Thank you for your kind words :)
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