Hays Travel - Bridgend Reviews 

730
TrustScore 5 out of 5

4.9

6 Adare Street, CF31 1EJ Bridgend, GB


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Rated 5 out of 5 stars

We have been fortunate enough to deal with Cath Nathwani at the Bridgend office for several holiday experiences. We are sitting poolside in St Stefano, Corfu on our last day….please contact Cath and a... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish - help with currency exchange , airport parking , couldn’t do enough for us - highly recommend

Company replied

Rated 5 out of 5 stars

Georgina was great gave us a full load down on everything this cruise has to offer searched for rooms closed together as we have booked two separate rooms We discussed what types of sleeping arr... See more

Company replied

Rated 5 out of 5 stars

Jacqueline was so helpful- she made booking this holiday easy - and now we’re very excited about our trip!

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 6 Adare Street, CF31 1EJ, Bridgend, United Kingdom

  • 01656477039

4.9

Excellent

TrustScore 5 out of 5

730 reviews

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4.9

All reviews

(730)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

CJ - 2/5/26

Great experience and so helpful. Holiday all booked

May 3, 2026
Hays Travel - Bridgend logo

Reply from Hays Travel - Bridgend

Thank you for your kind review :)

Rated 5 out of 5 stars

The helpful staff at Hays Travel

Very happy with the service I received.
I always thank the staff for going the extra mile for me, if you excuse the pun!

May 1, 2026
Hays Travel - Bridgend logo

Reply from Hays Travel - Bridgend

We appreciate you taking the time to leave us feedback. We love the pun and will pass your kind works onto Charli - Steph :)

Rated 5 out of 5 stars

EXPERIENCE

Have been booking holidays with Lays for a number of years. Staff are always welcoming, warm and helpfull. Not sure what your looking for theyl help you find it. You can spread the cost which is a massive bonus for customers on a tight budget. Will continue using Hays Travel now and in the future.

April 22, 2026
Hays Travel - Bridgend logo

Reply from Hays Travel - Bridgend

Thank you for your kind review :)

Rated 5 out of 5 stars

Excellent Service.

The two advisers I dealt with were excellent. Took time to listen to what we wanted and found just what we needed for the whole family.
I will certainly use Hayes Travel again and would recommend them to others

April 21, 2026
Hays Travel - Bridgend logo

Reply from Hays Travel - Bridgend

Thank you for your lovely review :)

Rated 4 out of 5 stars

Friendly service as usual

Friendly service as usual and price matched. Best travel agents in Bridgend

April 11, 2026
Hays Travel - Bridgend logo

Reply from Hays Travel - Bridgend

Thank you for taking time to leave us a lovely review - Steph :)

Rated 5 out of 5 stars

Friendly

Friendly, well informed staff, dealt with quickly no fuss or waiting around

April 1, 2026
Hays Travel - Bridgend logo

Reply from Hays Travel - Bridgend

Thank you for your kind words :)

Rated 5 out of 5 stars

This is my second booking at the…Bridgend Officee

This is my second booking at the Bridgend Office. Staff member Jaqueline was very helpful and sorted out the necessary information required for the process and ensured that all the necessary steps for booking were followed and I am grateful for her assistance with thanks.

April 2, 2026
Hays Travel - Bridgend logo

Reply from Hays Travel - Bridgend

Thank you so much for your kind works Philip, I really appreciate it :) - Jackie

Rated 4 out of 5 stars

Friendly

Friendly , assurances at all times.. Always kept updated… Thank you..

November 9, 2025
Hays Travel - Bridgend logo

Reply from Hays Travel - Bridgend

We appreciate you taking your time to leave us a lovely review! - Steph :)

Rated 5 out of 5 stars

Simple went above and beyond

Simple went above and beyond. The staff there including the manager who pulled out all the stops to get the holiday we wanted. We had a few barriers adding an extra person, but they were brilliant and very supportive in getting it all sorted.

March 15, 2026
Hays Travel - Bridgend logo

Reply from Hays Travel - Bridgend

Thank you for such a lovely review :) Glad we got it all sorted for you all and you can look forward to your upcoming holiday with the family! Thank you for our chocolates and hope to see you soon Gemma :)

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