We have been fortunate enough to deal with Cath Nathwani at the Bridgend office for several holiday experiences. We are sitting poolside in St Stefano, Corfu on our last day….please contact Cath and a... See more
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See what reviewers are saying
Great service from start to finish - help with currency exchange , airport parking , couldn’t do enough for us - highly recommend
Company replied
Georgina was great gave us a full load down on everything this cruise has to offer searched for rooms closed together as we have booked two separate rooms We discussed what types of sleeping arr... See more
Company replied
From the time we arrived Amy was professional knowledgeable and very attentive. She booked our holiday without fuss and had all our details written down before she started. This meant she wasn't cons... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Adare Street, CF31 1EJ, Bridgend, United Kingdom
- 01656477039
4.9
Excellent
731 reviews
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Great friendly service
Amy helped us choose the perfect holiday in our price range.
February 28, 2026
Reply from Hays Travel - Bridgend
Thank you for a lovely review :)
Girls very helpfull as 1st time cruiser
January 27, 2026
Reply from Hays Travel - Bridgend
Thank you for your lovely review :)
Reply from Hays Travel - Bridgend
Thank you for your lovely review :)
Holiday for 2026
Very easy to book our holiday and the assistants were very helpful and friendly. A very nice experience.
February 17, 2026
Reply from Hays Travel - Bridgend
thank you for the lovely feedback :) Hays Travel Bridgend
The staff always friendly very…
The staff always friendly very knowledgeable and welcoming thank you Hays
February 13, 2026
Reply from Hays Travel - Bridgend
Morning Peter, thank you so much for the lovely review :)
servicewith a smile
An excellent service.Jaquuiline knew what she was doing and gave me all the the information I wanted before I booked the holiday
February 20, 2026
Reply from Hays Travel - Bridgend
Thank you for your kind words :)
Love Hays Travel in Bridgend
Love Hays Travel in Bridgend. Very helpful and so friendly, the lady’s working there have plenty of patience for what you are looking for. Outstanding would not go any where else. Gold star
February 12, 2026
Reply from Hays Travel - Bridgend
Thank you for your lovely review - We will pass this onto Charli :)
The Lady that dealt with me ( I can't…
The Lady that dealt with me ( I can't remember her name )was fantastic she made time to listen to what I wanted and took her time untill I got exactly what I wanted.
February 17, 2026
Reply from Hays Travel - Bridgend
Hi Joanne, Thank you for your lovely review. I am so glad I was able to help and hope you are getting excited for your holiday :) - Georgina
Reply from Hays Travel - Bridgend
Thank you for your kind review :) I will pass this onto Charli
Thanks Gemma
Very pleased with visit to Hays in Bridgend
Amy was very polite efficient and helpful and recommended several options for us to choose. It was a pleasure to deal with her.
February 8, 2026
Reply from Hays Travel - Bridgend
Thank you for your lovely review i will pass on the kind messages to amy :)
She was very good as we had no idea of…
She was very good as we had no idea of were we wanted to go found a holiday at the right price and somewhere we had not thought of going
February 13, 2026
Reply from Hays Travel - Bridgend
Thank you for your kind review :)
Reply from Hays Travel - Bridgend
Thank you for your kind review :)
Very helpful and got us a discount on…
Very helpful and got us a discount on parking. Being able to spread the cost by Direct Debit was great
February 10, 2026
Reply from Hays Travel - Bridgend
Thank you for your kind review, glad we could help :)
I showed the lady which hotel I wanted
I showed the lady which hotel I wanted, she proceeded to book the wrong hotel and wrong area of Egypt.
Really disappointed
February 8, 2026
Reply from Hays Travel - Bridgend
Thank you for taking the time to send us your review. We are sorry you are disappointed as this is not how we would of liked you to have felt when you make a booking with us. We pride ourselves in given the best customer service including offering solutions to any issues you have before you leave the store which is why paperwork is fully checked and recapped to you.
Should you wish to discuss this any further or amend the booking to the alternative hotel that was offered please give us a call us on 01656 477039 Thank you Gemma Branch Manager
Very helpful staff on both occassions…
Very helpful staff on both occassions we went into the branch. Sorted out our holiday quickly and made the process very easy.
February 1, 2026
Reply from Hays Travel - Bridgend
Thank you for your lovely review :)
Your agent Charli could not have done…
Your agent Charli could not have done more to help, answered all my questions with a smile and seared many holiday hotels before we booked, very helpful.
January 31, 2026
Reply from Hays Travel - Bridgend
Thank you for lovely feedback, Charli
Friendly staff- Jackie
Friendly staff- Jackie. Helpful as always, nothing is too much trouble
January 25, 2026
Reply from Hays Travel - Bridgend
Thank you for the lovely review Julie :)
Lovely people who work in shop and halp…
Lovely people who work in shop and halp full
February 1, 2026
Reply from Hays Travel - Bridgend
Thank you for your kind words Steven :)
Amy very helpful polite.picked the…
Amy very helpful polite.picked the perfect holiday fir us.
January 29, 2026
Reply from Hays Travel - Bridgend
Thank you for your lovely review :)
My experience was great
My experience was great, quick and very simple thanks to Charli Patterson.
Would highly recommend Hays.
January 29, 2026
Reply from Hays Travel - Bridgend
Thank you for your lovely review :)
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