We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... See more
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Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... See more
Company replied
The staff were really friendly and helpful. Listened to what I wanted and did their best to meet my needs. From booking the holiday to sorting out the assisted travel they made. Oolong the holiday eas... See more
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Adelle was great. Very patient as we'd been in a few times before eventually booking. She kept smiling and at no point applied any pressure to sell a holiday - she wanted us to be entirely happy with... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Fore Street, TA6 3NF, Bridgwater, United Kingdom
- 01278588141
4.9
Excellent
353 reviews
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The staff were really friendly and…
The staff were really friendly and helpful. Listened to what I wanted and did their best to meet my needs. From booking the holiday to sorting out the assisted travel they made. Oolong the holiday easy
July 25, 2026
Reply from Hays Travel - Bridgwater
We're so glad you had a positive experience with our team. We appreciate your kind words!
Kind Regards
Hays Travel
Was very helpful and pleasant nothing…
Was very helpful and pleasant nothing was to much trouble explained everything so we understood it
July 24, 2026
Reply from Hays Travel - Bridgwater
Thank you for your lovely feedback we look forward to seeing you again soon - Ellen :)
Reply from Hays Travel - Bridgwater
Thank you for your lovely feedback we look forward to seeing you again soon - Ellen :)
Very friendly and knowledgeable
Very friendly and knowledgeable. Did not rush anything. Will definitely use again.
July 22, 2026
Reply from Hays Travel - Bridgwater
Mr Presdee,
Thank you for your wonderful 5-star review! I am pleased i could help with your booking and that you felt no rush. We look forward to assisting you again in the future!
Kind Regards
Hays Travel Hastings
We went into Hays to ask for ideas…
We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, Krabi and Koh Samui.
There staff were very helpful and knowledgeable about where to go we wouldn’t hesitate using then again.
Well done ladies ✈️
July 12, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Reply from Hays Travel - Bridgwater
Thank you so much for your lovely feedback, it was lovely to meet you both - Ellen :)
Poppy from the Bridgwater branch made…
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing details about herself. Having never been on a cruise, Poppy provided excellent guidance using her knowledge of cruising whilst also giving us all the options available. Once we identified our dream holiday, Poppy looked for the best value for money and any additional perks we could take advantage of. Poppy was very patient with our requirements whilst also having some fun along the way. We wish Poppy all the best for her future, as we believe whatever direction she goes in, she will excel. Poppy is an asset to Hays Travel, and we’re very grateful for her interpersonal skills, which enabled us to feel comfortable and at ease.
July 5, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words, that is so lovely to hear :) It was a pleasure being able to assist you. I hope you have a amazing time away.
Thanks - Poppy
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away we can not wait to hear about it once you return.
Many Thanks, Sarah
Quick easy and supportive of our neeeds
July 5, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Amelie
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Friendly and helpful staff could not…
Friendly and helpful staff could not have done any more. Goes above and beyond.
June 14, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Positive and very tailored
Positive and very tailored. Remembered the important details and great communication. I really like booking with Hays Bridgwater because of the customer service.
June 14, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Sarah at Hayes travel is amazing she…
Sarah at Hayes travel is amazing she sorted everything out for me! Nothing is no trouble atall the service and efficiently is always second to none!!
June 16, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away we can not wait to hear about it once you return.
Many Thanks, Sarah
The whole experience was just so simple…
The whole experience was just so simple and efficient.
Thanks
June 12, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away we can not wait to hear about it once you return. Many Thanks, Charley
Hoilday booking
Friendly staff that talk you tho very bit of your hoilday.
Would definitely use again
April 22, 2026
Reply from Hays Travel - Bridgwater
We're so glad you had a positive experience with our team. We appreciate your kind words!
Kind Regards
Hays Travel
I can not log into jet2 app the ref…
I can not log into jet2 app the ref number won’t be excepted
May 10, 2026
Reply from Hays Travel - Bridgwater
Hi, I'm sorry to hear that you are having trouble with the app. If you are able to call us or pop into branch we can help with this. Many thanks, Sarah :)
As I have said before Hays Travel…
As I have said before Hays Travel always find what we are looking for in a cruise. Especially with finding accessible cabins, The staff in Bridgwater are extremely helpful and have lots of patience.
May 9, 2026
Reply from Hays Travel - Bridgwater
Thank you for your wonderful feedback! We appreciate your kind words about our team and look forward to booking you on more cruises :)
Kind Regards
Sarah
Perfection
Helpful, polite, efficient, caring staff who always put the customers needs first.....even though I'm a difficult customer. Remembing a customer name and previous holidays etc shows a personal touch not given by other companies.
May 2, 2026
Reply from Hays Travel - Bridgwater
Mel,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with such a positive and personalized experience.
Kind Regards
Hays Travel
They were really helpful and nothing…
They were really helpful and nothing was too much. Thank you for all you help.
May 9, 2026
Reply from Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away we can not wait to hear about it once you return. Many Thanks, Charley
Always excellent service from the girls…
Always excellent service from the girls in the Bridgwater branch
April 30, 2026
Reply from Hays Travel - Bridgwater
Karen Pritchard,
We appreciate your kind words! We are so glad you find our Bridgwater branch provides excellent service. Thank you for the review.
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